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Insurance Agent Training



Learn to become a respected and sought-after member of the UK insurance industry. This dynamic sector of business needs skilled and ambitious people to keep it operating as a lucrative market, and we can help you fit into it with ease. As an exemplary Insurance Agent, you will understand your responsibility and commitment to providing the right brokerage for your appreciative clients and customers. You will know the best schemes and appropriate contracts that are needed for each situation, whether it is personal plans for homes and cars or the complete business scheme for an affluential organisation. 

This comprehensive course will guide you through the various elements of the insurance sector and provide you with useful information no matter what your experience level is. The content covers everything from basic terminology, through to the many types of insurance, and the skills needed to achieve a successful career in this business sector. You’ll learn how to understand risk management, perform underwriting, and handle claims. Methods for identifying fraud and understanding the code of conduct will make you an outstanding agent.

Learning outcomes:

  • Understand the importance of insurance in the UK financial sector
  • Become familiar with the many types of insurance that exist in the market 
  • Learn the necessary basic skills that are needed to perform as an agent
  • Obtain the knowledge required to deal with the needs of high performing businesses
  • Gain the ability to perform risk management in the workplace and on location
  • Understand how to perform essential processes like claim handling and underwriting 
  • Know how to identify cases of fraud when they are perpetrated 
  • Be aware of the code of conduct and ethics needed to operate as a trustworthy insurance broker

Method of Assessment

To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.

To enhance your knowledge regarding the course and to further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. 

After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.


After completing the MCQ assessment, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, for £9, or a hard copy can be sent to you via post, for just £15.

Who is This course for?

This course is ideally suited for those working, or starting, in the UK insurance industry. It will be beneficial to those who work directly with customers and clients in an office environment, or via other interactions. Insurance workers of all levels will find something constructive to add to their skill base.

Career Path

This course is designed to educate and inform any person who wants to become a better insurance agent or is just starting a career in this industry. Although incredibly useful for starters, it also provides an excellent refresher for established agents who want to enhance their existing skills. The course supports the following careers:

  • Insurance agent
  • Claims handler
  • Corporate accounts handler
  • Compliance consultant
  • Client advisor

Course Curriculum

Module 1: An Overview of the UK Insurance Industry
An Overview of the UK Insurance Industry 00:30:00
Module 2: Principles of Insurance
Principles of Insurance 00:21:00
Module 3: Insurance as a Profession
Module 4: Skills of an Insurance Agent
Skills of an Insurance Agent 00:17:00
Module 5: Types of Insurance
Types of Insurance 00:30:00
Module 6: Business Insurance
Business Insurance 00:19:00
Module 7: Risk Management in Insurance
Risk Management in Insurance 00:15:00
Module 8: Fraud Finding in Insurance
Fraud Finding in Insurance 00:19:00
Module 9: Underwriting Process
Underwriting Process 00:13:00
Module 10: Code of Ethics and Conduct
Code of Ethics and Conduct 00:17:00

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