Legal Secretary and Office Skills Diploma

Legal Secretary and Office Skills Diploma

110 STUDENTS ENROLLED

Overview

This Legal Secretary and Office Skills Diploma course is endorsed by TQUK, an established Ofqual-regulated Awarding Organisation which assures your qualification is professional and recognised. This course is also accredited by CPD and 25 CPD points available without any further studies.

Working as a Legal Secretary at a law firm requires meticulous organisational skills and a lot of attention to detail. The core skills for a Legal Secretary include PA responsibilities, administrative duties, diary management, client liaison, executive support, proofreading, audio or copy typing, minute taking, modifying of documents and much more.

The Legal Secretary and Office Skills Diploma is designed to help you master these core skills and is taught through accessible, informative video lessons, online study materials, mock exams and automated assessments. You will gain a solid understanding of the roles of legal secretaries and paralegals, develop specific skills in verbal and nonverbal communication, prepare legal documents and learn to proofread. Transferable office administration skills in time management and Microsoft Word are also covered.

Upon completion, you’ll be able to set yourself apart as an in-demand secretarial professional in the legal field and develop the ability to work on multiple projects and cases at one time.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

Total Endorsed Certification Time

The demonstrated time is the estimated time that is expected to be taken by a learner to pursue all the learning outcomes of the course. The Total Qualification Time is comprised of the time a learner will take to cover all the course materials along with the quizzes and assignment completion.

Total Endorsed Certification time for this course is 200 hours.

Guided Learning Hours

These hours are made up of all real-time contact time and guidance of a learner by One Education. This is a self-paced online course. You will get 12 months access to our learning portal, so it can be studied in your own time at your own pace.

GLH for this Endorsed Certification is 25 hours.

Method of Assessment

To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for TQUK endorsed and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.

In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

Certification

CPD Certification from One Education

After successfully completing the MCQ assessment, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Endorsed Certification from TQUK 

Upon successful completion of the MCQ assessment, learners can order their TQUK Endorsed Certification by paying an accreditation fee of £39. International students will be required to pay an additional £10 postal charge.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Legal Secretary and Office Skills Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Module 01: Introduction to Legal Secretary
Introduction to Legal Secretary 00:15:00
Role of Legal Secretaries 00:15:00
General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00
Module 02: Record Keeping and Legal Writing Skills & Proofreading
Record Keeping 00:30:00
Legal Writing Skills & Proofreading 00:15:00
Module 03: Research Skills and Transcription, Editing & Correspondence to Judges
Research Skills You Need to Know 00:30:00
Transcription, Editing & Correspondence to Judges 00:30:00
Module 04: Legal System
Legal System of UK 00:15:00
UK Court System 00:30:00
Module 05: Meeting Management & Minute Taking
Minute Taking 00:35:00
Tips to Follow 01:08:00
Meeting and the Minute Taking 00:19:00
Minute Taking Nowadays 00:20:00
Module 06: Other Secretarial Roles and Responsibilities
Working with Your Manager 01:00:00
Administrative Soft Skills 01:00:00
Effective Time Management 01:00:00
Tools of the Trade 01:00:00
Being an Effective Gatekeeper 00:15:00
Organizational Skills 00:15:00
Confidentiality Guidelines 00:15:00
Special Tasks 00:15:00
Module 07: Customer Service Role
Introduction To Customer Service 00:15:00
The Power of Positive Thinking in Customer Service 00:30:00
Types of Difficult Customers and How to Help them 01:00:00
How to Deal with Difficult Customers 00:30:00
Module 08: Telephone Etiquette
Aspects of Phone Etiquette 01:00:00
Using Proper Phone Language 01:00:00
Eliminate Phone Distractions 01:00:00
Inbound Calls 01:00:00
Outbound Calls 01:00:00
Handling Rude or Angry Callers 01:00:00
Handling Interoffice Calls 01:00:00
Methods of Training Employees 01:00:00
Correcting Poor Telephone Etiquette 01:00:00
Module 09: Organizing Work Using MS Word
Opening 01:00:00
Working with the Interface 01:00:00
Your First Document 01:00:00
Basic Editing Tasks 01:00:00
Basic Formatting Tasks 01:00:00
Formatting Paragraphs 01:00:00
Advanced Formatting Tasks 01:00:00
Working with Styles 01:00:00
Formatting the Page 01:00:00
Sharing Your Document 01:00:00
Module 10: Proofreading
Introduction to Proofreading 00:15:00
What does a Proofreader do? 00:15:00
Proofreading 00:15:00
Proofreading Symbols 00:15:00
Proofreading on Paper & Screen 00:15:00
Strategies to Check for Specific Errors 00:15:00
Editing & Proofreading Strategies 00:15:00
Proofreading an Essay 00:15:00
Mock Exam
Mock Exam – Legal Secretary and Office Skills Diploma 00:20:00
Final Exam
Final Exam – Legal Secretary and Office Skills Diploma 00:20:00
Assignment
Assignment – Legal Secretary and Office Skills Diploma 6 days, 22 hours
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