Legal Secretary and Office Skills Diploma
Working as a Legal Secretary at a law firm requires meticulous organisational skills and a lot of attention to detail. The core skills for a Legal Secretary include PA responsibilities, administrative duties, diary management, client liaison, executive support, proofreading, audio or copy typing, minute taking, modifying of documents and much more.
The Legal Secretary and Office Skills Diploma is designed to help you master these core skills and is taught through accessible, informative video lessons, online study materials, mock exams and automated assessments. You will gain a solid understanding of the roles of legal secretaries and paralegals, develop specific skills in verbal and nonverbal communication, prepare legal documents and learn to proofread. Transferable office administration skills in time management and Microsoft Word are also covered.
Upon completion, you’ll be able to set yourself apart as an in-demand secretarial professional in the legal field and develop the ability to work on multiple projects and cases at one time.
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
How is the course assessed?
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Will I receive a certificate of completion?
Upon successful completion you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The Legal Secretary and Office Skills Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
|Introduction to Legal Secretary||00:15:00|
|Role of Legal Secretaries||00:15:00|
|General Duties and Day-to-Day Operations of a Legal Secretary||00:30:00|
|Legal Writing Skills & Proofreading||00:15:00|
|Research Skills You Need to Know||00:30:00|
|Transcription, Editing & Correspondence to Judges||00:30:00|
|Legal System of UK||00:15:00|
|UK Court System||00:30:00|
|Meeting Management & Minute Taking|
|Tips to Follow||01:08:00|
|Meeting and the Minute Taking||00:19:00|
|Minute Taking Nowadays||00:20:00|
|Other Secretarial Roles and Responsibilities|
|Working with Your Manager||01:00:00|
|Administrative Soft Skills||01:00:00|
|Effective Time Management||01:00:00|
|Tools of the Trade||01:00:00|
|Being an Effective Gatekeeper||00:15:00|
|Customer Service Role|
|Introduction To Customer Service||00:15:00|
|The Power of Positive Thinking in Customer Service||00:30:00|
|Types of Difficult Customers and How to Help them||01:00:00|
|How to Deal with Difficult Customers||00:30:00|
|Aspects of Phone Etiquette||01:00:00|
|Using Proper Phone Language||01:00:00|
|Eliminate Phone Distractions||01:00:00|
|Handling Rude or Angry Callers||01:00:00|
|Handling Interoffice Calls||01:00:00|
|Methods of Training Employees||01:00:00|
|Correcting Poor Telephone Etiquette||01:00:00|
|Organizing Work Using MS Word|
|Working with the Interface||01:00:00|
|Your First Document||01:00:00|
|Basic Editing Tasks||01:00:00|
|Basic Formatting Tasks||01:00:00|
|Advanced Formatting Tasks||01:00:00|
|Working with Styles||01:00:00|
|Formatting the Page||01:00:00|
|Sharing Your Document||01:00:00|
|Introduction to Proofreading||00:15:00|
|What does a Proofreader do?||00:15:00|
|Proofreading on Paper & Screen||00:15:00|
|Strategies to Check for Specific Errors||00:15:00|
|Editing & Proofreading Strategies||00:15:00|
|Proofreading an Essay||00:15:00|
|Refer a Friend|
|Refer a Friend and Claim One Course for FREE||00:00:00|
|Mock Exam – Legal Secretary and Office Skills Diploma||00:20:00|
|Final Exam – Legal Secretary and Office Skills Diploma||00:20:00|