| Unit 01: Introduction | |||
| Introduction | 00:01:00 | ||
| Unit 02: The Legal Support Specialist: Definition - Titles and Role - Scope of Work | |||
| The Legal Support Specialist: Definition – Titles and Role – Scope of Work | 00:03:00 | ||
| Working in a law firm or in-house legal department – Differences and advantages | 00:20:00 | ||
| Legal Framework for the Legal Support Specialist: Standards and code of conduct | 00:10:00 | ||
| The Job Description of Legal Assistants | 00:20:00 | ||
| Career Development Plan | 01:20:00 | ||
| Unit 03: Matter Management - The Legal Matter Life Cycle | |||
| The Matter Management Life Cycle | 00:03:00 | ||
| Phase 1: Receive the Matter – The “Legal Service Order Form” | 00:20:00 | ||
| Phase 2: Assess the Matter – Conflict Check – KYC and DD checks | 00:07:00 | ||
| Phase 3: Assign the Matter – Criteria for team assignments | 00:01:00 | ||
| Phase 4: Engage the client – Letter of Engagements and Billing Arrangements | 00:07:00 | ||
| Phase 5: Deliver the work | 00:05:00 | ||
| Phase 6: Manage – Timekeeping – Understanding the billing system | 00:03:00 | ||
| Phase 6: Manage – Review of Narratives | 00:06:00 | ||
| Phase 7: Close the matter – Closure checklist and Lesson Learned | 00:05:00 | ||
| Unit 04: Files, Documents and Records Management | |||
| File Management – How to create and manage a filing system for your company | 00:07:00 | ||
| Records and Documents Management | 00:10:00 | ||
| Unit 05: Mastering your soft skills | |||
| Soft skills for Legal Assistants | 00:04:00 | ||
| Communication Skills – E-mail Communication Etiquette | 00:25:00 | ||
| Emotional Intelligence at the workplace | 00:10:00 | ||
| Stress Management | 00:10:00 | ||
| Confidentiality at the workplace | 00:15:00 | ||
| Assignment | |||
| Assignment -Legal Support Specialist | 2 weeks, 1 day | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||