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  • 3 Students

  • Certified

Learning Outcome


A legal support specialist is required to have extensive knowledge of the legal system. This course is designed to assist the learners in acquiring a legal support specialist’s knowledge and skills. It will make you proficient and boost your confidence as a support specialist.

From this course, you will be able to understand the definition of a legal support specialist. You will know about the roles and responsibilities. The course will train you on legal matter management and equip you with skills to file and manage documents efficiently. It will help you acquire good communication skills and understand the strategies of stress management.

This extensive course will crown you with all the essential skills and knowledge of legal support. Enrol in this course to increase your competency as a legal support specialist and add significant value to your resume.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.

Why study this course

It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.

The Legal Support Specialist is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.

Course Curriculum

Unit 01: Introduction
Introduction 00:01:00
Unit 02: The Legal Support Specialist: Definition - Titles and Role - Scope of Work
The Legal Support Specialist: Definition – Titles and Role – Scope of Work 00:03:00
Working in a law firm or in-house legal department – Differences and advantages 00:20:00
Legal Framework for the Legal Support Specialist: Standards and code of conduct 00:10:00
The Job Description of Legal Assistants 00:20:00
Career Development Plan 01:20:00
Unit 03: Matter Management - The Legal Matter Life Cycle
The Matter Management Life Cycle 00:03:00
Phase 1: Receive the Matter – The “Legal Service Order Form” 00:20:00
Phase 2: Assess the Matter – Conflict Check – KYC and DD checks 00:07:00
Phase 3: Assign the Matter – Criteria for team assignments 00:01:00
Phase 4: Engage the client – Letter of Engagements and Billing Arrangements 00:07:00
Phase 5: Deliver the work 00:05:00
Phase 6: Manage – Timekeeping – Understanding the billing system 00:03:00
Phase 6: Manage – Review of Narratives 00:06:00
Phase 7: Close the matter – Closure checklist and Lesson Learned 00:05:00
Unit 04: Files, Documents and Records Management
File Management – How to create and manage a filing system for your company 00:07:00
Records and Documents Management 00:10:00
Unit 05: Mastering your soft skills
Soft skills for Legal Assistants 00:04:00
Communication Skills – E-mail Communication Etiquette 00:25:00
Emotional Intelligence at the workplace 00:10:00
Stress Management 00:10:00
Confidentiality at the workplace 00:15:00
Assignment -Legal Support Specialist 00:00:00

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