Medical Receptionist

Acquire the technical and transferable skills required to thrive as a medical receptionist. In a health care setting, you can be a vital member of a high-functioning team!

Medical Receptionist

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Learning Outcome

Description

Hone your abilities in the fast-growing fields of healthcare and social services with the help of this Medical Receptionist course. You’ll master how to be incredibly organised and productive at the same time.

Doctors and other healthcare professionals entrust part of their duties to medical receptionists. You’ll discover how to organise schedules as a medical receptionist, preserve confidentiality in a medical setting, and master time management in this course. You’ll also learn about the legal and ethical implications of working as a medical receptionist. 

So, what are you waiting for? Just enrol right now and get started!

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised certification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hard Copy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Medical Receptionist is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Frequently Asked Questions

What exactly are CPD hours/points?

CPD is an abbreviation for Continuing Professional Development. Your employer may require you to complete a certain number of CPD hours or points per year if you work in certain professions or for certain companies. 

Do you provide CPD certification? How to obtain CPD certification? 

Yes, all of our courses offer CPD certification. After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. With a 60% passing score you will be qualified for CPD accredited certificates. 

Do I get any accredited qualifications after completing this course? 

This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. 

Do your certificates expire? 

No, our certificates do not come with any expiration date.

Do I need to pay for the certification? 

Yes, certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Do I need to pay for the exams? 

No, there are no extra fees and hidden costs for the exam.

What is the method of teaching? 

The course is fully online. You can study this course at your own pace. You will be taught through a combination of 

  • Audio-visual Presentation
  • Online study materials

How can I further assess my learning and get full tutor support?  

Full tutor support is available only on weekdays ( Monday – Friday). You are advised to complete the assignment questions provided at the end of the course, our expert tutor will assess your assignment and will give you feedback on your performance.

How can I gift this course to my beloved one? 

In just 3 steps you can gift any course to your beloved ones. The steps are : 

  1. Select gift these course button 
  2. Enter your email, your recipient email and your desired message 
  3. Select send as gift button 
  4. Proceed to checkout and pay for the course 

And done! The course will be sent to your desired recipient. 

Can I purchase this course in bulk?

Yes, you can. To purchase courses in bulk, add the desired number of courses in the cart and then proceed to the payment option. We also have special discounts for Business Customers

How long can I access this course ? 

All of our courses can be accessed for 1 Year. After one year you have to buy this course again if you wish to continue. 

Will this course help me understand the computer system?

Yes, it will.

Are the reading materials printable?

No, reading materials are not printable.

How will I be assessed?

After completing all the modules, students will be required to sit a multiple-choice assessment to test their knowledge. The assessment will be delivered through our online learning platform, with immediate results available upon completion.

Course Curriculum

Medical Receptionist Course - (Updated Version)
Module 1: Introduction to Healthcare and Receptionists 00:32:00
Module 2: Organise Schedules 00:23:00
Module 3: Maintaining Medical Records 00:22:00
Module 4: Effective Filing Systems in Medical Offices 00:19:00
Module 5: Confidentiality in a Medical Environment 00:17:00
Module 6: Time Management 00:37:00
Module 7: Medical Jargon and Terminology 00:27:00
Module 8: Maintaining Workplace Safety 00:22:00
Module 9: Information Technology in Health Care 00:16:00
Module 10: Legal aspects and Ethics 00:21:00
Mock Exam
Mock Exam – Medical Receptionist 00:20:00
Final Exam
Final Exam – Medical Receptionist 00:20:00
Assignment
Assignment – Medical Receptionist 2 weeks, 4 days
Medical Receptionist (Old Version)
Module 01: Introduction to Medical Secretary 00:19:00
Module 02: Organise Schedules 00:20:00
Module 03: Business Telephone Skills 00:21:00
Module 04: Maintaining Medical Records 00:22:00
Module 05: Effective Filing Systems in Medical Offices 00:19:00
Module 06: Confidentiality in a Medical Environment 00:17:00
Module 07: Controlling Stocks and Supplies 00:11:00
Module 08: Medical Jargon and Terminology 00:28:00
Module 09: Maintaining Workplace Safety 00:23:00
Module 10: Time Management 00:25:00
Module 11: Information Technology in Health Care 00:16:00
Module 12: Legal aspects and Ethics 00:22:00
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