| Induction Form | |||
| Induction Form | 00:05:00 | ||
| Registration Entry Form | |||
| Registration Entry Form | 00:05:00 | ||
| Unit 01: Business Culture and Responsibilities | |||
| Unit Info and Assessment Criteria | |||
| Unit 01 Business Culture and Responsibilities | 00:00:00 | ||
| Support Materials | |||
| Risks in a Business Environment | 00:00:00 | ||
| Maintaining Security and Confidentiality in a Business Environment | 00:00:00 | ||
| Improving Sustainability Within a Business Environment | 00:00:00 | ||
| Diversity within a Business Environment | 00:00:00 | ||
| Assessing the Impact and Likelihood of the Risk and Ways to Minimise | 00:00:00 | ||
| Unit 02: Deliver Customer Service in a Business Environment | |||
| Unit Info and Assessment Criteria | |||
| Unit 02 Deliver Customer Service in a Business Environment | 00:00:00 | ||
| Support Materials | |||
| Ways to Provide Added Value for Customers | 00:00:00 | ||
| Monitorig and Reviewing Customer Service | 00:00:00 | ||
| Delivering Effective Customer Service | 00:00:00 | ||
| Constraints in Carrying out Added Value Interactions | 00:00:00 | ||
| Added Value and Customer Service | 00:00:00 | ||
| Unit 03: Produce Documents in a Business Environment | |||
| Unit Info and Assessment Criteria | |||
| Unit 03 Produce Documents in a Business Environment | 00:00:00 | ||
| Support Materials | |||
| Unit 03 Produce Documents in a Business Environment | 00:00:00 | ||
| LO 1 Different Documents and Formats That Can Be Used to Present Information | 00:00:00 | ||
| LO 2 Requirements for Documents | 00:00:00 | ||
| LO 3 Producing Documents to Meet Requirements | 00:00:00 | ||
| Unit 04: Solve Problems in a Business Environment | |||
| Unit Info and Assessment Criteria | |||
| Unit 04 Solve Problems in a Business Environment | 00:00:00 | ||
| Support Materials | |||
| Solving a Business Problem | 00:00:00 | ||
| Identifying a Solution to a Business Problem | 00:00:00 | ||
| Evaluation of Success of a Problem-solving Plan | 00:00:00 | ||
| Developing a Problem-Solving Plan | 00:00:00 | ||
| Unit 05: Work With Others in a Business Environment | |||
| Unit Info and Assessment Criteria | |||
| Unit 05 Work With Others in a Business Environment | 00:00:00 | ||
| Support Materials | |||
| Team Dynamics | 00:00:00 | ||
| Roles Within an Organisation | 00:00:00 | ||
| Feedback | 00:00:00 | ||
| Conflict | 00:00:00 | ||
| Unit 06: Communicate in a Business Environment | |||
| Unit Info and Assessment Criteria | |||
| Unit 06 Communicate in a Business Environment | 00:00:00 | ||
| Support Materials | |||
| Written Communication | 00:00:00 | ||
| Written and Verbal Communication in a Business Environment | 00:00:00 | ||
| Verbal Communication and Body Language | 00:00:00 | ||
| Evaluating Communication in a Business Environment | 00:00:00 | ||
| Submit Your Assignments – NCFE Level 3 Diploma in Skills for Business: Finance | |||
| Submit Your Assignments – NCFE Level 3 Diploma in Skills for Business: Finance | 00:00:00 | ||
| Resubmit Your Assignments – NCFE Level 3 Diploma in Skills for Business: Finance | |||
| Resubmit Your Assignments – NCFE Level 3 Diploma in Skills for Business: Finance | 00:00:00 | ||
| End of Course Questionnaire | |||
| End of Course Questionnaire | 00:00:00 | ||