Induction Form | |||
Induction Form | 00:05:00 | ||
Registration Entry Form | |||
Registration Entry Form | 00:05:00 | ||
Unit 01: Business Culture and Responsibilities | |||
Unit Info and Assessment Criteria | |||
Unit 01 Business Culture and Responsibilities | 00:00:00 | ||
Support Materials | |||
Risks in a Business Environment | 00:00:00 | ||
Maintaining Security and Confidentiality in a Business Environment | 00:00:00 | ||
Improving Sustainability Within a Business Environment | 00:00:00 | ||
Diversity within a Business Environment | 00:00:00 | ||
Assessing the Impact and Likelihood of the Risk and Ways to Minimise | 00:00:00 | ||
Unit 02: Deliver Customer Service in a Business Environment | |||
Unit Info and Assessment Criteria | |||
Unit 02 Deliver Customer Service in a Business Environment | 00:00:00 | ||
Support Materials | |||
Ways to Provide Added Value for Customers | 00:00:00 | ||
Monitorig and Reviewing Customer Service | 00:00:00 | ||
Delivering Effective Customer Service | 00:00:00 | ||
Constraints in Carrying out Added Value Interactions | 00:00:00 | ||
Added Value and Customer Service | 00:00:00 | ||
Unit 03: Produce Documents in a Business Environment | |||
Unit Info and Assessment Criteria | |||
Unit 03 Produce Documents in a Business Environment | 00:00:00 | ||
Support Materials | |||
Unit 03 Produce Documents in a Business Environment | 00:00:00 | ||
LO 1 Different Documents and Formats That Can Be Used to Present Information | 00:00:00 | ||
LO 2 Requirements for Documents | 00:00:00 | ||
LO 3 Producing Documents to Meet Requirements | 00:00:00 | ||
Unit 04: Solve Problems in a Business Environment | |||
Unit Info and Assessment Criteria | |||
Unit 04 Solve Problems in a Business Environment | 00:00:00 | ||
Support Materials | |||
Solving a Business Problem | 00:00:00 | ||
Identifying a Solution to a Business Problem | 00:00:00 | ||
Evaluation of Success of a Problem-solving Plan | 00:00:00 | ||
Developing a Problem-Solving Plan | 00:00:00 | ||
Unit 05: Work With Others in a Business Environment | |||
Unit Info and Assessment Criteria | |||
Unit 05 Work With Others in a Business Environment | 00:00:00 | ||
Support Materials | |||
Team Dynamics | 00:00:00 | ||
Roles Within an Organisation | 00:00:00 | ||
Feedback | 00:00:00 | ||
Conflict | 00:00:00 | ||
Unit 06: Communicate in a Business Environment | |||
Unit Info and Assessment Criteria | |||
Unit 06 Communicate in a Business Environment | 00:00:00 | ||
Support Materials | |||
Written Communication | 00:00:00 | ||
Written and Verbal Communication in a Business Environment | 00:00:00 | ||
Verbal Communication and Body Language | 00:00:00 | ||
Evaluating Communication in a Business Environment | 00:00:00 | ||
Optional Units | |||
Unit 12: Computer Networks (R/505/9802) | |||
1. Types of Networks and How They Connect to Certain Network Standards and Protocols | 00:00:00 | ||
2. Why Different Network Standards and Protocols Are Necessary | 00:00:00 | ||
3. Key Requirements for Client Workstations to Connect to a Network | 00:00:00 | ||
4. Function of Interconnection Devices | 00:00:00 | ||
5. Services Provided by Networks | 00:00:00 | ||
6. How to Make a Network System Secure | 00:00:00 | ||
Unit 15: Spreadsheet Software | |||
1. Spreadsheet Basics | 00:00:00 | ||
2. Formulas and Functions | 00:00:00 | ||
3. Tools and Techniques to Format Worksheet | 00:00:00 | ||
Unit 16: Word Processing Software | |||
1. Types of Information Needed | 00:00:00 | ||
2. Appropriate Techniques to Enter Text and Other Information | 00:00:00 | ||
3. Working with Pictures, Shapes, and Graphics | 00:00:00 | ||
4. Select and Use Appropriate Templates | 00:00:00 | ||
5. Combining and Merging Information | 00:00:00 | ||
6. Editing Tools to Amend Document Template | 00:00:00 | ||
7. Store and Retrieve Document Effectively | 00:00:00 | ||
8. Tools and Techniques to Work With Multiple Documents | 00:00:00 | ||
9. Effective Version Control in Microsoft Word | 00:00:00 | ||
10. Customise Interface to Meet Needs | 00:00:00 | ||
11. Layouts, Structures, and Styles | 00:00:00 | ||
12. Document Formation | 00:00:00 | ||
13. Appropriate Techniques to Format Characters and Paragraphs | 00:00:00 | ||
14. Layouts to Present and Print Documents | 00:00:00 | ||
15. Problems with Documents | 00:00:00 | ||
16. Proofing Tools and Modifying in Print Preview | 00:00:00 | ||
17. Checking and Making Correction | 00:00:00 | ||
18. Examine Quality to Ensure that Meet the Purpose | 00:00:00 | ||
19. Responding to Quality Problems | 00:00:00 | ||
Unit 17: Presentation Software (K/505/9806) | |||
1. Information and Layouts | 00:00:00 | ||
2. Audio, Video, and Animation | 00:00:00 | ||
4. Plagiarism and Copyright Infringement | 00:00:00 | ||
3. Presentation Constraints and How to Avoid them | 00:00:00 | ||
5. Interactive Elements Transitions and Animations | 00:00:00 | ||
6. Slide Structure and Themes | 00:00:00 | ||
7. Interactive slideshow and Meeting Needs | 00:00:00 | ||
8. Presentations Evaluation | 00:00:00 | ||
Assignment Submission Guideline | |||
Assignment Submission Guideline | 00:00:00 | ||
Submit Your Assignments – NCFE Level 3 Diploma in Skills for Business: IT | |||
Submit Your Assignments – NCFE Level 3 Diploma in Skills for Business: IT | 00:00:00 | ||
Resubmit Your Assignments – NCFE Level 3 Diploma in Skills for Business: IT | |||
Resubmit Your Assignments – NCFE Level 3 Diploma in Skills for Business: IT | 00:00:00 | ||
End of Course Questionnaire | |||
End of Course Questionnaire | 00:00:00 |
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