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Overview

With this impressively comprehensive NCFE Level 3 Diploma in Skills for Business: Retail, you will gain effective planning and management proficiency. It will become second nature for you to design strategies to enhance customer service, drive store sales, boost profitability, and build shop policies and marketing initiatives to boost sales and expand the current customer base. 

Ofqual regulates the NCFE Level 3 Diploma in Skills for Business: Retail, enabling you to get top-notch education online. This course will teach you about corporate cultures, responsibilities, communication, and environmental issues, as well as how to provide outstanding customer service, problem-solving, management, and performance skills. You’ll study how to interact with others and acquire knowledge of the retail business and buyer behaviour in sales scenarios, as well as visual merchandising, marketing and branding, and receiving and storing products. After completing this course, students will get UCAS points, which will aid them in gaining admission to a university to continue their studies. 

This NCFE Level 3 Diploma in Skills for Business: Retail education program will help you enhance your ability to provide excellent customer service and sales skills, maintain the selling floor supplied with goods, aid in item display, and organise the selling floor and stock rooms. You’ll be in command of a business’s or store’s day-to-day and long-term operations and financial performance. 

Enrol right now to start moving forward in your profession with ease and efficiency!

The fee of the Exam is excluded from the subscription, so you have to buy the exam for this course.

Learning Outcomes

  • Acknowledge the business culture and responsibilities.
  • Know the procedure of delivering customer service and producing documents.
  • Get extensive skills in problem-solving, communication and working with others.
  • Gain an in-depth understanding of the contribution to a running business.
  • Enhance your innovation, management and performance skills.
  • Discover the retail industry and buyers behaviour in sales situations.
  • Obtain knowledge about visual merchandising, promoting and branding, the receipt and storage of goods.

Guided Learning Hours

Guided Learning Hours estimate how much time a mentor, classroom facilitator, or other professional educator spends on average consulting with a student, either face to face or in real-time, to help the student achieve the course’s learning outcomes at a satisfactory level. 

GLH for this qualification is 567 hours.

Total Qualification Time

Total Qualification Time comprises of the Guided Learning Hours for the qualification and an estimate of the number of hours a learner will reasonably be likely to spend in preparation, study or any other form of participation in education or training, including assessment, which takes place as directed by – but not under the immediate guidance or supervision of – a lecturer, supervisor, Tutor or other appropriate providers of education or training.

TQT for this qualification is 930 Hours.

The total credit for this qualification is 93.

Method of Assessment

Each learner must create a portfolio of evidence generated from appropriate assessment tasks, which demonstrates achievement of all the learning outcomes associated with each unit. Upon completing each unit, learners must declare that the work produced is their own, and the Assessor will countersign this. 

The learner will complete internally assessed work in accordance with the qualification specification.

Who is this course for?

  • Students who wish to learn the essential skills needed in a business industry
  • Individuals who want to prepare themselves for a better career opportunity
  • Individuals who wish to obtain an education at a higher level

Requirements

This qualification is designed for students who wish to know better the abilities needed to operate effectively in a business setting, corporate culture, and responsibilities. This qualification has no specified prerequisites. However, 

  • This qualification is intended for learners aged 16 and above. 
  • Learners who have previously completed a Level 2 certification may find it helpful.

Career Path

This credential will enhance your chances in the business sector and assist you in obtaining further higher education qualifications.

Course Curriculum

Unit 01 Business Culture and Responsibilities
Unit Info and Assessment Criteria
Unit Info and Assessment Criteria 00:00:00
Support Materials
Unit 1 Business Culture and Responsibilities 00:00:00
Unit 02 Deliver Customer Service in a Business Environment
Unit Info and Assessment Criteria
Unit Info and Assessment Criteria 00:00:00
Support Materials
Unit 02 Deliver Customer Service in a Business Environment 00:00:00
Unit 03 Produce Documents in a Business Environment
Unit Info and Assessment Criteria
Unit Info and Assessment Criteria 00:00:00
Support Materials
Unit 03 Produce Documents in a Business Environment 00:00:00
Unit 04 Solve Problems in a Business Environment
Unit Info and Assessment Criteria
Unit Info and Assessment Criteria 00:00:00
Support Materials
Unit 04 Solve Problems in a Business Environment 00:00:00
Unit 05 Work With Others in a Business Environment
Unit Info and Assessment Criteria
Unit Info and Assessment Criteria 00:00:00
Support Materials
Unit 05 Work With Others in a Business Environment 00:00:00
Own Role and Behaviour 00:00:00
Behaviours that Show Trust for Others 00:00:00
Unit 06 Communicate in a Business Environment
Unit Info and Assessment Criteria
Unit Info and Assessment Criteria 00:00:00
Support Materials
Unit 06 Communicate in a Business Environment 00:00:00
Unit 11 Understanding the Retail Industry
Unit 12 Visual Merchandising in a Retail Environment
Unit 13 Buyer Behaviour in Sales Situations
Unit 14 Promoting and Branding in Retail Business
Submit Your Assignments – NCFE Level 3 Diploma in Skills for Business: Retail
Submit Your Assignments – NCFE Level 3 Diploma in Skills for Business: Retail 00:00:00
Resubmit Your Assignments – NCFE Level 3 Diploma in Skills for Business: Retail
Resubmit Your Assignments – NCFE Level 3 Diploma in Skills for Business: Retail 00:00:00

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