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  • 46 Students

  • Certified


This Office Admin & Receptionist course is suitable for anyone wishing to obtain the skills and knowledge required to work efficiently in today’s busy office environment. The course has been specifically designed by expert instructors so that you can develop practical administrative and office skills for modern workplaces and businesses.

The Office Admin & Receptionist course will provide you with a comprehensive package for all the skills needed to become an efficient office administrative personnel or receptionist. From preparing the resume & cover letter for the jobs to carrying out the daily responsibilities, all these are covered in this single course.

This comprehensive Office Admin & Receptionist course covers every office skill you’ll need for starting your career as a personal assistant/receptionist/administrative assistant. Enrol today and take a step ahead into a bright future.

Key Skills You Will Gain from Our Office Admin & Receptionist Course:

  • Day-to-day job responsibilities of an office administrative assistant/ personal assistant/receptionist
  • Telephone Etiquette & Business Telephone Skills
  • Leadership Competence 
  • Communication Skills 
  • Organising Skills, especially for Meetings and Conferences 
  • Professionalism at work
  • Working in align with company objectives
  • Business etiquettes
  • Office Mail Services and Shipping 
  • Business Travel Arrangements 
  • Diary Management and Note-taking 
  • Time Management at the workplace
  • Keeping records, indexing, and filing
  • Business writing skills 
  • Customer service skills
  • Invoicing & budgeting
  • Essential Excel Skills from the free Excel course included

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Text/Video lessons
  • Online study materials

How is the course assessed?

To successfully complete the Office Admin & Receptionist course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful course completion, you will qualify for a CPD certificate from One Education as proof of your new skills. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Who is this course for?

  • Anyone & everyone looking to gain some knowledge or learn new skills
  • People actively looking for jobs and new career opportunities
  • Students & fresh graduates
  • School dropouts looking for an office job


The Office Admin & Receptionist course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Career path

This accredited Office Admin & Receptionist opens up opportunities in all horizons, but specifically helps you to explore job roles like —


  • Office Administrative Assistant
  • Personal Assistant
  • Receptionist


The average annual salary of these jobs is £19,500-£25,000 in the UK.

Course Curriculum

Admin, Secretarial and PA Diploma
Module 01: Personal Assistant
Personal Assistant 01:23:00
Module 02: Admin Support
Admin Support 01:54:00
Module 03: Administrative Management
Administrative Management 01:00:00
Module 04: Organisational Skills
Organisational Skills 01:16:00
Module 05: Telephone Etiquette
Telephone Etiquette 01:07:00
Module 06: Business Writing
Business Writing 01:24:00
Module 07: Time Management
Time Management 01:09:00
Module 08: Body Language and Effective Communication
Body Language and Effective Communication 01:23:00
Module 09: Meeting Management
Meeting Management 01:24:00
Module 10: Excel Basics
Navigate the Excel User Interface 00:28:00
Use Excel Commands 00:10:00
Create and Save a Basic Workbook 00:19:00
Enter Cell Data 00:12:00
Use Excel Help 00:05:00
Create Worksheet Formulas 00:15:00
Insert Functions 00:17:00
Reuse Formulas and Functions 00:17:00
Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00
Search for and Replace Data 00:09:00
Use Proofing and Research Tools 00:07:00
Apply Text Formats 00:16:00
Apply Number Format 00:08:00
Align Cell Contents 00:09:00
Apply Styles and Themes 00:12:00
Apply Basic Conditional Formatting 00:11:00
Create and Use Templates 00:08:00
Preview and Print a Workbook 00:10:00
Set Up the Page Layout 00:09:00
Configure Headers and Footers 00:07:00
Manage Worksheets 00:05:00
Manage Workbook and Worksheet Views 00:07:00
Manage Workbook Properties 00:06:00
Module 11: PowerPoint Basic
Customize the User Interface 00:19:00
Set PowerPoint 2016 Options 00:07:00
Modify Slide Masters and Slide Layouts 00:16:00
Add Headers and Footers 00:05:00
Modify the Notes Master and the Handout Master 00:04:00
Create SmartArt 00:09:00
Modify SmartArt 00:05:00
Write Math Equations 00:07:00
Add Audio to a Presentation 00:09:00
Add Video to a Presentation 00:10:00
Customize Animations and Transitions 00:14:00
Review a Presentation 00:15:00
Store and Share Presentations on the Web 00:06:00
Annotate a Presentation 00:07:00
Set Up a Slide Show 00:08:00
Create a Custom Slide Show 00:03:00
Add Hyperlinks and Action Buttons 00:07:00
Record a Presentation 00:05:00
Secure a Presentation 00:11:00
Broadcast a Slide Show 00:07:00
Create a Video or a CD 00:08:00
Office Receptionist
Module 1: Introduction to Reception and Receptionist 00:29:00
Module 2: Business Telephone Skills 00:21:00
Module 3: Representing Your Boss and Company 00:25:00
Module 4: Mail Services and Shipping 00:26:00
Module 5: Travel Arrangements 00:22:00
Module 6: Organising Meeting and Conferences 00:19:00
Module 7: Time Management 00:25:00
Module 8: Record Keeping and Filing Systems 00:24:00
Module 9: Business Writing Skills 00:25:00
Module 10 :Organisational Skills 00:19:00
Module 11: Communication Skills 00:19:00
Module 12: Customer Service 00:22:00
Module 13: Effective Planning and Scheduling 00:39:00
Module 14: Invoicing/Petty Cash 00:20:00

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