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Learning Outcome

Description

The Office Administration course will prepare you for the day-to-day challenges and tasks of working in an admin, secretarial or PA position under any organisation. Our online course will help you enhance your Office Administrator skills and understand the roles of a Personal Assistant and Secretary.

An administrative assistant needs proficiency in interpersonal skills, phone etiquette, computer applications, common administration procedures, and our course will teach you exactly that. This course will also cover the contents of legal secretary courses, business admin courses, and personal secretary courses so that you have flexible skills in this field. 

The comprehensive syllabus is available online and you will have constant guidance from experienced tutors. Upon successful completion of the course, you will have a Certificate of Achievement to enhance your job availability significantly.

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Text/Video lessons
  • Online study materials

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £109. There is an additional £10 postage charge for international students.

CPD Certification from One Education

After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Endorsement

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Method of Assessment

To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.

In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

Who is This course for?

This Office Administration course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Office Administration course is for you.

Requirements

The Office Administration course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Office Administration
Module 1: Introduction to Office Administration 00:17:00
Module 2: Skills of an Effective Administrator 00:18:00
Module 3: Business Writing Skills 00:39:00
Module 4: Communication Skills 00:27:00
Module 5: Managing Meetings and Giving Feedback 01:29:00
Module 6: Organisational Skills 01:18:00
Module 7: Telephone Etiquette 01:09:00
Module 8: Negotiation Techniques 00:18:00
Module 9: Conflict Management 00:16:00
Module 10: Stress Management 00:18:00
Module 11: Time Management 00:39:00
Mock Exam
Mock Exam – Office Administration 00:20:00
Final Exam
Final Exam – Office Administration 00:20:00
Assignment
Assignment – Office Administration 2 weeks, 5 days
  • £425.00 ex Vat
  • 1 year
  • Number of Units12
  • Number of Quizzes2
  • 2 weeks, 5 days

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