Office Administration Course
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Office Administration Course builds essential organisational, communication, and digital management skills for modern workplaces. Learn document control, scheduling, customer service, and efficient office procedures to support professional, confident administrative performance.
Office Administration Course
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1 Year Access 
Level 5 
323 Students -
2 weeks, 5 days
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Learning Outcome
- Explain the office administration
- Acquire the skills of an effective administration
- Master the negotiation techniques
- Learn and implement skills like conflict management, stress management, and time management
Description
The Office Administration course will prepare you for the day-to-day challenges and tasks of working in an admin, secretarial or PA position under any organisation. Our online course will help you enhance your Office Administrator skills and understand the roles of a Personal Assistant and Secretary.
An administrative assistant needs proficiency in interpersonal skills, phone etiquette, computer applications, common administration procedures, and our course will teach you exactly that. This course will also cover the contents of legal secretary courses, business admin courses, and personal secretary courses so that you have flexible skills in this field.
The comprehensive syllabus is available online and you will have constant guidance from experienced tutors. Upon successful completion of the course, you will have a Certificate of Achievement to enhance your job availability significantly.
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £109. There is an additional £10 postage charge for international students.
CPD Certification from One Education
After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.
Endorsement
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Method of Assessment
To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.
In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.
Who is This course for?
This Office Administration course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Office Administration course is for you.
Requirements
The Office Administration course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Frequently Asked Questions
What exactly is an ‘endorsed’ course?
An endorsed course signifies quality content and premium material in a course for the non-regulated market which has been reviewed and approved by an independent quality inspector.
Does this course have any endorsements? Do I get any endorsed certificate after completion of the course?
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. After successfully completing the course & with a 60% passing score in assessment test, you will be able to order an endorsed certificate as proof of your new achievement.
Do I get any accredited qualifications after completing this course?
This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition, for example, progression routes into further and/or higher education.
Do your certificates expire?
No, our certificates do not come with any expiration date.
Do I need to pay for the certification?
Yes, certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.
Do I need to pay for the exams?
No, there are no extra fees and hidden costs for the exam.
How to order a QLS certificate?
Endorsed certificates can be ordered and get delivered to your home by post for only £109. There is an additional £10 postage charge for international students.
What is the method of teaching?
The course is fully online. You can study this course at your own pace. You will be taught through a combination of
- Audio-visual Presentation
- Online study materials
How can I further assess my learning and get full tutor support?
Full tutor support is available only on weekdays ( Monday – Friday). You are advised to complete the assignment questions provided at the end of the course, our expert tutor will assess your assignment and will give you feedback on your performance.
How can I gift this course to my beloved one?
In just 3 steps you can gift any course to your beloved ones. The steps are :
- Select gift these course button
- Enter your email, your recipient email and your desired message
- Select send as gift button
- Proceed to checkout and pay for the course
And done! The course will be sent to your desired recipient.
Can I purchase this course in bulk?
Yes, you can. To purchase courses in bulk, add the desired number of courses in the cart and then proceed to the payment option. We also have special discounts for Business Customers.
How long can I access this course ?
All of our courses can be accessed for 1 Year. After one year you have to buy this course again if you wish to continue.
What happens if I fail the exam?
if you fail, you can always retake the exam for £3.99 — as many times as you want.
If I fail the exam, should I pay additional costs?
You can attempt the Mock Exam 3 times for free. If you fail the final exam on the first attempt, you can retake the exam. However, there is an additional fee of £3.99 for retaking the exam.
Are the reading materials printable?
No, reading materials are not printable.
How will I be assessed?
After completing all the modules, students will be required to sit a multiple-choice assessment to test their knowledge. The assessment will be delivered through our online learning platform, with immediate results available upon completion.
Course Curriculum
| Office Administration | |||
| Module 1: Introduction to Office Administration | 00:17:00 | ||
| Module 2: Skills of an Effective Administrator | 00:18:00 | ||
| Module 3: Business Writing Skills | 00:39:00 | ||
| Module 4: Communication Skills | 00:27:00 | ||
| Module 5: Managing Meetings and Giving Feedback | 01:29:00 | ||
| Module 6: Organisational Skills | 01:18:00 | ||
| Module 7: Telephone Etiquette | 01:09:00 | ||
| Module 8: Negotiation Techniques | 00:18:00 | ||
| Module 9: Conflict Management | 00:16:00 | ||
| Module 10: Stress Management | 00:18:00 | ||
| Module 11: Time Management | 00:39:00 | ||
| Mock Exam | |||
| Mock Exam – Office Administration | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Office Administration | 00:20:00 | ||
| Assignment | |||
| Assignment – Office Administration | 1 week | ||
| Recommended Materials | |||
| Workbook – Office Administration | 1 week, 4 days | ||
Office Administration Course