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Office Administrator Training

Office Administrator Training



If you want to advance your career in the administrative section, then we would highly recommend you to develop your abilities needed for performing varied tasks including financial planning, record preservation and billing, managing personnel, strengthening relationships within the organisation with our Office Administrator Training course.


This course aims at providing you with an exceptional enriching experience in this profession and explains different territories of the office administration and management in the most effective way possible. Apart from these, you will know how to operate office equipment, maintain a decent and delightful working environment that consequently provide enough support to work efficiently and boost sales.

In additionally to that, you will learn to control external or internal interface, management systems, manage accounting or other administrative personnel and plan, organise and regulate conferences.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion you will qualify for a UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Office Administrator Training is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Admin Support
Module One – Getting Started 00:15:00
Module Two – Getting Organized (I) 00:30:00
Module Three – Getting Organized (II) 00:30:00
Module Four – Managing Time 00:30:00
Module Five Getting It All Done On Time 00:30:00
Module Six – Special Tasks 00:30:00
Module Seven – Verbal Communication Skills 00:30:00
Module Eight – Non-Verbal Communication Skills 00:15:00
Module Nine – Empowering Yourself 00:30:00
Module Ten – The Team of Two 00:30:00
Module Eleven – Taking Care of Yourself 00:15:00
Module Twelve – Wrapping Up 00:15:00
Administrative Assistant
Personal Best, Professional Best 00:15:00
Understanding Assertiveness 00:15:00
Improving Your Assertiveness Skills 00:15:00
Communication Skills 00:45:00
Asking and Listening 00:15:00
Non-Verbal Messages 00:15:00
Getting Ahead 00:15:00
Self-Management 00:15:00
Setting Goals 00:02:00
Working with Difficult People 00:15:00
Learning to Say No 00:15:00
Dealing With Stress 00:30:00
Administrative Management
Module One – Getting Started 00:30:00
Module Two – Why Your Office Needs Administrative Procedures 01:00:00
Module Three – Gathering the Right Tools 00:30:00
Module Four – Identifying Procedures to Include 01:00:00
Module Five – Top Five Procedures to Record 01:00:00
Module Six – What to Include in Your Binder (I) 01:00:00
Module Seven – What to Include in Your Binder (II) 01:00:00
Module Eight – Organizing Your Binder 01:00:00
Module Nine – What Not to Include in the Procedure Guide 01:00:00
Module Ten – Share Office Procedure Guide 01:00:00
Module Eleven – Successfully Executing the Guide 01:00:00
Module Twelve – Wrapping Up 00:30:00
Organisational Skills
Module One – Getting Started 00:30:00
Module Two – Remove the Clutter 01:00:00
Module Three – Prioritize 00:30:00
Module Four – Scheduling Your Time 00:30:00
Module Five – To Do Lists 00:15:00
Module Six – Paper and Paperless Storage 00:15:00
Module Seven – Organization in Your Work Area 00:15:00
Module Eight – Tools to Fight Procrastination 00:15:00
Module Nine – Organizing Your Inbox 00:15:00
Module Ten – Avoid the Causes of Disorganization 01:00:00
Module Eleven – Discipline is the Key to Stay Organized 00:15:00
Module Twelve – Wrapping Up 00:15:00
Mock Exam
Mock Exam – Office Administrator Training 00:20:00
Final Exam
Final Exam – Office Administrator Training 00:20:00

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