Module 01 - Introduction to Personal Assistant & Admin Support Assistant | |||
Introduction to Personal Assistant | 00:20:00 | ||
Module 02 - Introduction to Office Administration | |||
Introduction to Office Administration | 00:17:00 | ||
Module 03 - Skills of an Effective Administrator | |||
Skills of an Effective Administrator | 00:18:00 | ||
Module 04 - Introduction to Reception and Receptionist | |||
Introduction to Reception and Receptionist | 00:29:00 | ||
Module 05 - Business Telephone Skills | |||
Business Telephone Skills | 00:21:00 | ||
Module 06 - Representing Your Boss and Company | |||
Representing Your Boss and Company | 00:25:00 | ||
Module 07 - Business Etiquette | |||
Business Etiquette | 00:19:00 | ||
Module 08 - Mail Services and Shipping | |||
Mail Services and Shipping | 00:26:00 | ||
Module 09 - Travel Arrangements | |||
Travel Arrangements | 00:22:00 | ||
Module 10 - Organising Meeting and Conferences | |||
Organising Meeting and Conferences | 00:19:00 | ||
Module 11 - Diary Management and Note taking | |||
Diary Management and Note taking | 00:21:00 | ||
Module 12 - Time Management | |||
Time Management | 00:25:00 | ||
Module 13 - Record Keeping and Filing Systems | |||
Record Keeping and Filing Systems | 00:24:00 | ||
Module 14 - Business Writing Skills | |||
Business Writing Skills | 00:25:00 | ||
Module 15 - Organisational Skills | |||
Organisational Skills | 00:19:00 | ||
Module 16 - Communication Skills | |||
Communication Skills | 00:19:00 | ||
Module 17- Customer Service | |||
Customer Service | 00:22:00 | ||
Module 18- Effective Planning and Scheduling | |||
Effective Planning and Scheduling | 00:39:00 | ||
Module 19 - Invoicing/Petty Cash | |||
Invoicing/Petty Cash | 00:20:00 | ||
Mock Exam | |||
Mock Exam – Office Assistant | 00:20:00 | ||
Final Exam | |||
Final Exam – Office Assistant | 00:20:00 |
Membership renews after 12 months. You can cancel anytime from your account.