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1 Year Access 
Intermediate
3 Students 
7 hours, 50 minutes 
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Office Assistant course is designed to build strong skills in Admin Support, Clerical Work, Office Administration, Data Entry, Reception, Filing, and daily Office Tasks. Learners gain practical knowledge in Secretarial Work and Office Management, preparing them to handle professional workplace responsibilities efficiently in modern corporate environments and business organizations with confidence.
Office Assistant curriculum covers essential modules such as Introduction to Office Administration, Skills of an Effective Administrator, Reception, Business Telephone Skills, Communication Skills, Record Keeping, Filing Systems, and Business Writing. It also includes Travel Arrangements, Meeting Organization, Diary Management, Time Management, and Effective Planning for smooth Office Administration and Admin Support tasks.
After completing the Office Assistant course, learners are prepared for roles in Office Management, Secretarial Work, Reception, Data Entry, and Administrative Support. They develop strong Clerical Work, Filing, and Office Task skills, enabling them to perform efficiently in professional environments, improve productivity, and support business operations with confidence and accuracy.
Learners can complete a mock exam to practice and assess their understanding before taking the final exam. The final multiple-choice exam is automatically marked, and learners must achieve at least 60% to pass. Successful learners receive a CPD-certified certificate.
After completing the Office Assistant course assessment, you will be eligible to receive a Free CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Why Study This Office Assistant Course? Office assistants play a key role in ensuring smooth day-to-day business operations across various industries. This course helps learners understand essential administrative tasks, workplace communication, and organisational support functions.
Studying this course develops skills in data entry, document handling, scheduling, and customer interaction. It equips learners to improve workplace efficiency, support teams effectively, and build a strong foundation for careers in administration and office management.
The Office Assistant course has a total study time of 7 hours, 50 minutes. Learners can complete the course at a flexible pace, gaining essential administrative, communication, and office management skills within a structured and practical learning timeframe.
Requirements for the Office Assistant course are simple and beginner-friendly. Learners should have basic computer literacy, good communication skills, and an interest in administrative work. No prior office experience is required. The course is designed for flexible learning, making it suitable for students, job seekers, and career changers.
They support daily office operations by handling administrative and clerical tasks.
Communication, organisation, computer skills, and time management.
Answering calls, filing documents, data entry, scheduling, and supporting staff.
In companies, schools, hospitals, government offices, and private organisations.
Basic education and office administration or computer skills are often required.
| Module 01 - Introduction to Personal Assistant & Admin Support Assistant | |||
| Introduction to Personal Assistant | 00:20:00 | ||
| Module 02 - Introduction to Office Administration | |||
| Introduction to Office Administration | 00:17:00 | ||
| Module 03 - Skills of an Effective Administrator | |||
| Skills of an Effective Administrator | 00:18:00 | ||
| Module 04 - Introduction to Reception and Receptionist | |||
| Introduction to Reception and Receptionist | 00:29:00 | ||
| Module 05 - Business Telephone Skills | |||
| Business Telephone Skills | 00:21:00 | ||
| Module 06 - Representing Your Boss and Company | |||
| Representing Your Boss and Company | 00:25:00 | ||
| Module 07 - Business Etiquette | |||
| Business Etiquette | 00:19:00 | ||
| Module 08 - Mail Services and Shipping | |||
| Mail Services and Shipping | 00:26:00 | ||
| Module 09 - Travel Arrangements | |||
| Travel Arrangements | 00:22:00 | ||
| Module 10 - Organising Meeting and Conferences | |||
| Organising Meeting and Conferences | 00:19:00 | ||
| Module 11 - Diary Management and Note taking | |||
| Diary Management and Note taking | 00:21:00 | ||
| Module 12 - Time Management | |||
| Time Management | 00:25:00 | ||
| Module 13 - Record Keeping and Filing Systems | |||
| Record Keeping and Filing Systems | 00:24:00 | ||
| Module 14 - Business Writing Skills | |||
| Business Writing Skills | 00:25:00 | ||
| Module 15 - Organisational Skills | |||
| Organisational Skills | 00:19:00 | ||
| Module 16 - Communication Skills | |||
| Communication Skills | 00:19:00 | ||
| Module 17- Customer Service | |||
| Customer Service | 00:22:00 | ||
| Module 18- Effective Planning and Scheduling | |||
| Effective Planning and Scheduling | 00:39:00 | ||
| Module 19 - Invoicing/Petty Cash | |||
| Invoicing/Petty Cash | 00:20:00 | ||
| Mock Exam | |||
| Mock Exam – Office Assistant | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Office Assistant | 00:20:00 | ||
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