This exclusive online course in operations management is designed to empower you as an operations manager by expanding your understanding and knowledge of the key concepts involved in operations management.
During this operations management training course, you will significantly improve your operations management skills and understanding of the decision-making skills regarding operations management, and how operations management can deliver your business strategy efficiently. You will learn how to design products, services, operations and processes, how operations can be planned and delivered, as well as discover innovative strategies for improving operations.
On completion of this course, you will walk away with the ability to greatly improve the operational systems, processes and policies in support of your organisation’s mission.
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Text/Video lessons
- Online study materials
How is the course assessed?
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.
Who is This course for?
This Operations Management course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Operations Management course is for you.
The Operations Management course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
|Module 01: Operations Management|
|Designing Your Organisational Structure||00:30:00|
|Introduction to Operations Management||00:15:00|
|Understanding Financial Terms||00:30:00|
|Getting the Right People in Place||00:15:00|
|Getting Your Product Together||00:15:00|
|Building a Corporate Brand||00:30:00|
|Marketing Your Product||01:00:00|
|Selling Your Product||00:15:00|
|Planning for the Future||00:15:00|
|Succession Planning 101||00:15:00|
|Managing Your Money||00:15:00|
|Building a Strong Customer Care Team||00:15:00|
|Training Employees for Success||00:15:00|
|Module 02: Process Management|
|The Fundamentals of Business Process Management||00:30:00|
|Defining Business Process Management||00:30:00|
|The Business Process Life Cycle||00:15:00|
|The Vision Phase||00:15:00|
|The Design Phase||01:00:00|
|The Modeling Phase||00:30:00|
|The Execution Phase||01:00:00|
|The Monitoring Phase||00:30:00|
|The Optimising Phase||01:00:00|
|Module 03: Supply Chain Management|
|Supply Chain Management||00:40:00|
|Module 04: Gap Analysis|
|What is the Gap Analysis?||00:30:00|
|The Gap Analysis Process||00:30:00|
|Creating a Gap Analysis Report||00:15:00|
|The Toyota Production System||00:30:00|
|The Toyota Production System House||00:15:00|
|The Five Critical Improvement Concepts||00:15:00|
|Understanding Value with the Kano Model||00:15:00|
|Types of Waste||00:15:00|
|Creating a Lean Enterprise||00:15:00|
|The Plan, Do, Study, Act (PDSA) Cycle||00:15:00|
|Using the R-DMAIC-S Model||00:15:00|
|Lean Thinking Tools||00:15:00|
|Data Gathering and Mapping||00:30:00|
|A Plan to Take Home||00:15:00|
|Defining Continuous Improvement||00:15:00|
|Stage One – Identify Areas For Improvement||00:15:00|
|Stage Two – Create a Plan for Improvement||00:15:00|
|Stage Three – Implement the Changes||00:15:00|
|Stage Four – Review the Impact||00:15:00|
|Module 05: Planning and Sourcing Operations|
|Planning and Sourcing Operations||00:35:00|
|Module 06: Purchasing and Procurement Management|
|Purchasing and Procurement Management||01:40:00|
|Module 07: Six Sigma Basics|
|Module 08: Inventory Management|
|What is Inventory?||00:30:00|
|Types of Inventory||00:15:00|
|Setting up the Warehouse||00:15:00|
|What Makes a Good Inventory Management System?||00:15:00|
|The Warehouse Inventory Cycle||00:15:00|
|The Receiving Process||00:15:00|
|The Put-Away Process||00:15:00|
|Maintaining Inventory Accuracy||00:30:00|
|The Outbound Process||00:30:00|
|Module 09: Project Management|
|Module 10: Quality Management|
|Concept of Quality||FREE||00:18:00|
|Design of Experiments||00:07:00|
|The 6 Six Sigma Challenges||00:06:00|
|Module 11: Risk Assessment and Management|
|Risk Assessment and Management||00:15:00|
|Mock Exam – Operations Management||00:20:00|
|Final Exam – Operations Management||00:20:00|
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