Operations Management

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Operations Management

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1 Year Access
Level 5
9 Students
1 day, 12 hours

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Overview

This exclusive online course in operations management is designed to empower you as an operations manager by expanding your understanding and knowledge of the key concepts involved in operations management.

During this operations management training course, you will significantly improve your operations management skills and understanding of the decision-making skills regarding operations management, and how operations management can deliver your business strategy efficiently. You will learn how to design products, services, operations and processes, how operations can be planned and delivered, as well as discover innovative strategies for improving operations.

On completion of this course, you will walk away with the ability to greatly improve the operational systems, processes and policies in support of your organisation’s mission.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

Text/Video lessons
Online study materials

Method of Assessment

To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.

In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

Certification

CPD Certification from One Education

After successfully completing the MCQ assessment, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Who is This course for?

This [course_title] course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then [course_title] course is for you.

Requirements

The [course_title] course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Operations Management - Updated Version
	Module 01: Introduction to Operations Management		00:23:00
	Module 02: Project Management		00:22:00
	Module 03: Business Development and Succession Planning		00:27:00
	Module 04: Process Management		00:26:00
	Module 05: Supply Chain Management		00:23:00
	Module 06: Planning & Forecasting Operations		00:23:00
	Module 07: Procurement & Purchasing Management		00:23:00
	Module 08: Manufacturing & Delivery Operations		00:19:00
	Module 09: Quality Management		00:23:00
	Module 10: Managing Risk and Recovery		00:29:00
	Module 11: Performance Management		00:21:00
	Module 12: Talent Management		00:20:00
	Module 13: Communication Skills		00:26:00
	Module 14: Negotiation Techniques		00:19:00
	Module 15: Conflict Management		00:17:00
	Module 16: Stress Management		00:19:00
	Module 17: Time Management		00:40:00
	Module 18: Business Environment		00:19:00
	Module 19: Business Writing Skills		00:39:00
Mock Exam
	Mock Exam – Operations Management		00:20:00
Final Exam
	Final Exam – Operations Management		00:20:00
Operations Management - Old Version
Module 01: Operations Management
	Designing Your Organisational Structure		00:30:00
	Introduction to Operations Management		00:15:00
	Understanding Financial Terms		00:30:00
	Getting the Right People in Place		00:15:00
	Getting Your Product Together		00:15:00
	Building a Corporate Brand		00:30:00
	Marketing Your Product		01:00:00
	Selling Your Product		00:15:00
	Planning for the Future		00:15:00
	Goal Setting		00:30:00
	Succession Planning 101		00:15:00
	Managing Your Money		00:15:00
	Ethics		00:15:00
	Building a Strong Customer Care Team		00:15:00
	Training Employees for Success		00:15:00
	Leadership Essentials		00:15:00
Module 02: Process Management
	The Fundamentals of Business Process Management		00:30:00
	Defining Business Process Management		00:30:00
	The Business Process Life Cycle		00:15:00
	The Vision Phase		00:15:00
	The Design Phase		01:00:00
	The Modeling Phase		00:30:00
	The Execution Phase		01:00:00
	The Monitoring Phase		00:30:00
	The Optimising Phase		01:00:00
Module 03: Supply Chain Management
	Supply Chain Management		00:40:00
Module 04: Gap Analysis
	What is the Gap Analysis?		00:30:00
	The Gap Analysis Process		00:30:00
	Supporting Tools		00:30:00
	Creating a Gap Analysis Report		00:15:00
	Understanding Lean		00:30:00
	The Toyota Production System		00:30:00
	The Toyota Production System House		00:15:00
	The Five Critical Improvement Concepts		00:15:00
	Understanding Value with the Kano Model		00:15:00
	Types of Waste		00:15:00
	Creating a Lean Enterprise		00:15:00
	The Plan, Do, Study, Act (PDSA) Cycle		00:15:00
	Using the R-DMAIC-S Model		00:15:00
	Lean Thinking Tools		00:15:00
	Kaizen Events		00:00:00
	Data Gathering and Mapping		00:30:00
	A Plan to Take Home		00:15:00
	Defining Continuous Improvement		00:15:00
	Stage One – Identify Areas For Improvement		00:15:00
	Stage Two – Create a Plan for Improvement		00:15:00
	Stage Three – Implement the Changes		00:15:00
	Stage Four – Review the Impact		00:15:00
Module 05: Planning and Sourcing Operations
	Planning and Sourcing Operations		00:35:00
Module 06: Purchasing and Procurement Management
	Purchasing and Procurement Management		01:00:00
Module 07: Six Sigma Basics
	Six Sigma		01:00:00
Module 08: Inventory Management
	What is Inventory?		00:30:00
	Types of Inventory		00:15:00
	Key Players		00:30:00
	Setting up the Warehouse		00:15:00
	What Makes a Good Inventory Management System?		00:15:00
	The Warehouse Inventory Cycle		00:15:00
	Identifying Demand		00:15:00
	The Receiving Process		00:15:00
	Validating Inventory		00:15:00
	The Put-Away Process		00:15:00
	Maintaining Inventory Accuracy		00:30:00
	The Outbound Process		00:30:00
	Industry Trends		00:15:00
Module 09: Project Management
	Project Management		00:40:00
Module 10: Quality Management
	Concept of Quality	FREE	00:18:00
	Key Terms		00:23:00
	Categories		00:21:00
	Customer Input		00:11:00
	Plan Quality		00:08:00
	Design of Experiments		00:07:00
	Quality Control		00:11:00
	Control Charts		00:11:00
	Sampling		00:11:00
	Six Sigma		00:08:00
	Next steps		00:01:00
	The 6 Six Sigma Challenges		00:06:00
Module 11: Risk Assessment and Management
	Risk Assessment and Management		00:15:00
Order your Certificate
	Order your Certificate		00:00:00