Operations Management
Operations Management
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1 Year Access 
Level 5
9 Students -
1 day, 12 hours
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Overview
This exclusive online course in operations management is designed to empower you as an operations manager by expanding your understanding and knowledge of the key concepts involved in operations management.
During this operations management training course, you will significantly improve your operations management skills and understanding of the decision-making skills regarding operations management, and how operations management can deliver your business strategy efficiently. You will learn how to design products, services, operations and processes, how operations can be planned and delivered, as well as discover innovative strategies for improving operations.
On completion of this course, you will walk away with the ability to greatly improve the operational systems, processes and policies in support of your organisation’s mission.
Course design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
Method of Assessment
To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.
In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.
Certification
CPD Certification from One Education
After successfully completing the MCQ assessment, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.
Who is This course for?
This Operations Management course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Operations Management course is for you.
Requirements
The Operations Management course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Course Curriculum
| Operations Management - Updated Version | |||
| Module 01: Introduction to Operations Management | 00:23:00 | ||
| Module 02: Project Management | 00:22:00 | ||
| Module 03: Business Development and Succession Planning | 00:27:00 | ||
| Module 04: Process Management | 00:26:00 | ||
| Module 05: Supply Chain Management | 00:23:00 | ||
| Module 06: Planning & Forecasting Operations | 00:23:00 | ||
| Module 07: Procurement & Purchasing Management | 00:23:00 | ||
| Module 08: Manufacturing & Delivery Operations | 00:19:00 | ||
| Module 09: Quality Management | 00:23:00 | ||
| Module 10: Managing Risk and Recovery | 00:29:00 | ||
| Module 11: Performance Management | 00:21:00 | ||
| Module 12: Talent Management | 00:20:00 | ||
| Module 13: Communication Skills | 00:26:00 | ||
| Module 14: Negotiation Techniques | 00:19:00 | ||
| Module 15: Conflict Management | 00:17:00 | ||
| Module 16: Stress Management | 00:19:00 | ||
| Module 17: Time Management | 00:40:00 | ||
| Module 18: Business Environment | 00:19:00 | ||
| Module 19: Business Writing Skills | 00:39:00 | ||
| Mock Exam | |||
| Mock Exam – Operations Management | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Operations Management | 00:20:00 | ||
| Operations Management - Old Version | |||
| Module 01: Operations Management | |||
| Designing Your Organisational Structure | 00:30:00 | ||
| Introduction to Operations Management | 00:15:00 | ||
| Understanding Financial Terms | 00:30:00 | ||
| Getting the Right People in Place | 00:15:00 | ||
| Getting Your Product Together | 00:15:00 | ||
| Building a Corporate Brand | 00:30:00 | ||
| Marketing Your Product | 01:00:00 | ||
| Selling Your Product | 00:15:00 | ||
| Planning for the Future | 00:15:00 | ||
| Goal Setting | 00:30:00 | ||
| Succession Planning 101 | 00:15:00 | ||
| Managing Your Money | 00:15:00 | ||
| Ethics | 00:15:00 | ||
| Building a Strong Customer Care Team | 00:15:00 | ||
| Training Employees for Success | 00:15:00 | ||
| Leadership Essentials | 00:15:00 | ||
| Module 02: Process Management | |||
| The Fundamentals of Business Process Management | 00:30:00 | ||
| Defining Business Process Management | 00:30:00 | ||
| The Business Process Life Cycle | 00:15:00 | ||
| The Vision Phase | 00:15:00 | ||
| The Design Phase | 01:00:00 | ||
| The Modeling Phase | 00:30:00 | ||
| The Execution Phase | 01:00:00 | ||
| The Monitoring Phase | 00:30:00 | ||
| The Optimising Phase | 01:00:00 | ||
| Module 03: Supply Chain Management | |||
| Supply Chain Management | 00:40:00 | ||
| Module 04: Gap Analysis | |||
| What is the Gap Analysis? | 00:30:00 | ||
| The Gap Analysis Process | 00:30:00 | ||
| Supporting Tools | 00:30:00 | ||
| Creating a Gap Analysis Report | 00:15:00 | ||
| Understanding Lean | 00:30:00 | ||
| The Toyota Production System | 00:30:00 | ||
| The Toyota Production System House | 00:15:00 | ||
| The Five Critical Improvement Concepts | 00:15:00 | ||
| Understanding Value with the Kano Model | 00:15:00 | ||
| Types of Waste | 00:15:00 | ||
| Creating a Lean Enterprise | 00:15:00 | ||
| The Plan, Do, Study, Act (PDSA) Cycle | 00:15:00 | ||
| Using the R-DMAIC-S Model | 00:15:00 | ||
| Lean Thinking Tools | 00:15:00 | ||
| Kaizen Events | 00:00:00 | ||
| Data Gathering and Mapping | 00:30:00 | ||
| A Plan to Take Home | 00:15:00 | ||
| Defining Continuous Improvement | 00:15:00 | ||
| Stage One – Identify Areas For Improvement | 00:15:00 | ||
| Stage Two – Create a Plan for Improvement | 00:15:00 | ||
| Stage Three – Implement the Changes | 00:15:00 | ||
| Stage Four – Review the Impact | 00:15:00 | ||
| Module 05: Planning and Sourcing Operations | |||
| Planning and Sourcing Operations | 00:35:00 | ||
| Module 06: Purchasing and Procurement Management | |||
| Purchasing and Procurement Management | 01:00:00 | ||
| Module 07: Six Sigma Basics | |||
| Six Sigma | 01:00:00 | ||
| Module 08: Inventory Management | |||
| What is Inventory? | 00:30:00 | ||
| Types of Inventory | 00:15:00 | ||
| Key Players | 00:30:00 | ||
| Setting up the Warehouse | 00:15:00 | ||
| What Makes a Good Inventory Management System? | 00:15:00 | ||
| The Warehouse Inventory Cycle | 00:15:00 | ||
| Identifying Demand | 00:15:00 | ||
| The Receiving Process | 00:15:00 | ||
| Validating Inventory | 00:15:00 | ||
| The Put-Away Process | 00:15:00 | ||
| Maintaining Inventory Accuracy | 00:30:00 | ||
| The Outbound Process | 00:30:00 | ||
| Industry Trends | 00:15:00 | ||
| Module 09: Project Management | |||
| Project Management | 00:40:00 | ||
| Module 10: Quality Management | |||
| Concept of Quality | FREE | 00:18:00 | |
| Key Terms | 00:23:00 | ||
| Categories | 00:21:00 | ||
| Customer Input | 00:11:00 | ||
| Plan Quality | 00:08:00 | ||
| Design of Experiments | 00:07:00 | ||
| Quality Control | 00:11:00 | ||
| Control Charts | 00:11:00 | ||
| Sampling | 00:11:00 | ||
| Six Sigma | 00:08:00 | ||
| Next steps | 00:01:00 | ||
| The 6 Six Sigma Challenges | 00:06:00 | ||
| Module 11: Risk Assessment and Management | |||
| Risk Assessment and Management | 00:15:00 | ||
| Order your Certificate | |||
| Order your Certificate | 00:00:00 | ||
Important Links
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
