The PA & Office Administrator course will give the best training and techniques in running an office-based environment to the highest standard. Using multimedia tuition, this informative training program delivers the modern recommended ways of running an administrative department efficiently.
This comprehensive course explains all the basic methodology for running an office area, from small details to the big picture. You’ll be coached in the underestimated ability of telephone handling, the pleasing experience of providing excellent customer service, and the critical skill of accurate bookkeeping. The innovative use of Microsoft Office is also explored in depth.
By completing this certified training program, you have gained every skill and piece of knowledge needed to run an office in the best way possible and meeting the company’s objectives with aplomb.
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
This PA & Office Administrator course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then PA & Office Administrator course is for you.
The PA & Office Administrator course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
|Module 01: Personal Assistant|
|Module 02: Admin Support|
|Module 03: Administrative Management|
|Module 04: Organisational Skills|
|Module 05: Telephone Etiquette|
|Module 06: Business Writing|
|Module 07: Time Management|
|Module 08: Body Language and Effective Communication|
|Body Language and Effective Communication||00:45:00|
|Module 09: Meeting Management|
|Module 10: Microsoft Excel|
|Navigate the Excel User Interface||00:28:00|
|Use Excel Commands||00:10:00|
|Create and Save a Basic Workbook||00:19:00|
|Enter Cell Data||00:12:00|
|Use Excel Help||00:05:00|
|Create Worksheet Formulas||00:15:00|
|Reuse Formulas and Functions||00:17:00|
|Insert, Delete, and Adjust Cells, Columns, and Rows||00:10:00|
|Search for and Replace Data||00:09:00|
|Use Proofing and Research Tools||00:07:00|
|Apply Text Formats||00:16:00|
|Apply Number Format||00:08:00|
|Align Cell Contents||00:09:00|
|Apply Styles and Themes||00:12:00|
|Apply Basic Conditional Formatting||00:11:00|
|Create and Use Templates||00:08:00|
|Preview and Print a Workbook||00:10:00|
|Set Up the Page Layout||00:09:00|
|Configure Headers and Footers||00:07:00|
|Manage Workbook and Worksheet Views||00:07:00|
|Manage Workbook Properties||00:06:00|
|Mock Exam – PA & Office Administrator||00:20:00|
|Final Exam – PA & Office Administrator||00:20:00|