Personal Assistant and Minute Taking Diploma
Personal Assistant and Minute Taking Diploma develops professional administrative skills, including accurate minute taking, meeting coordination, document management, and organisational support—helping learners perform confidently in modern office and executive assistant roles.
Personal Assistant and Minute Taking Diploma
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1 Year Access 
Diploma
26 Students -
9 hours, 55 minutes
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Overview
Learn to support and assist busy Corporate Managers and Business Owners by training to become an outstanding Personal Assistant. We can coach you to a diploma level when you enrol in this course, which will enable you to be proficient in all PA duties, as well as a first-class minute-taker. A good manager can only become a great one if they have the right people backing them, so ensure that you are part of the group. Each of our interactive modules will provide guidance and exercises to enable this objective.
Description
You will gather all the skills and knowledge needed to be a PA in a busy office infrastructure. Become skilled and valued for representing your boss and company, as well as being able to perform good time management. We will help you improve and develop all your skills involving business writing, phone etiquette, travel arrangement, record-keeping, organisation, and communication. Special attention is also given to minute-taking in executive meetings. Earn a recognised diploma by studying with us today.
The course was audited and updated on: 17th March, 2026
Learning outcomes
- Fully understand the responsibilities of a Personal Assistant in executive business
- Learn all essential office and administrative skills for the office
- Develop and improve your communication and organisation skills
- Work out the best methods for your company’s travel and meeting schedules
- Acquire the ability to provide the absolute best customer service
- Obtain the knowledge to perform exemplary minute taking
- Record and file all issues covered in crucial business meetings
- Build your self-confidence and company profile
Why People Love And Enrol In Personal Assistant and Minute Taking Diploma Course From One Education
- Instantly accessible CPD-accredited certificate on successful completion of this Personal Assistant and Minute Taking Diploma Course
- 24/7 access to the course for 12 months
- Study at your own pace
- No hidden fees or exam charges
- Full Tutor support on weekdays (Monday – Friday)
- Efficient assessment and instant results
Method of Assessment
To assess your learning of this Personal Assistant and Minute Taking Diploma, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.
Certification
After completing the Personal Assistant and Minute Taking Diploma, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format for £9, or a hard copy can be sent to you via post, for just £15.
Who is This course for?
This course is primarily aimed at those individuals who work as a Secretary or Personal Assistant in an office environment, or a comparable profession in a high-performing organisation.
Requirements
There are no specific prerequisites to enrol in this Animal Care Level 3 Course – CPD Accredited Course. Anyone and everyone can take this course.
The Animal Care Level 3 Course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!
All you need is a passion for learning, literacy, and to be over the age of 16.
Career Path
This course is perfect for those working in offices or those that aspire to an assisting role to executive management. This will cover the following roles and careers:
- Personal Assistant
- Private Secretary
- Office Administrator
- Company representative
- Human Resource staff
Course Curriculum
| Personal Assistant and Minute Taking Diploma | |||
| Module 1: Introduction to Personal Assistant | 00:20:00 | ||
| Module 2: Business Telephone Skills | 00:21:00 | ||
| Module 3: Representing Your Boss and Company | 00:37:00 | ||
| Module 4: Mail Services and Shipping | 00:28:00 | ||
| Module 5: Travel Arrangements | 00:27:00 | ||
| Module 6: Organising Meeting and Conferences | 00:28:00 | ||
| Module 7: Time Management | 00:38:00 | ||
| Module 8: Record Keeping and Filing Systems | 00:31:00 | ||
| Module 9: Business Writing Skills | 00:43:00 | ||
| Module 10 :Organisational Skills | 00:28:00 | ||
| Module 11: Communication Skills | 00:28:00 | ||
| Module 12: Customer Service | 00:19:00 | ||
| Module 13: Effective Planning and Scheduling | 00:49:00 | ||
| Module 14: Invoicing/Petty Cash | 00:30:00 | ||
| Module 15: Introduction to Minute Writing | 00:00:00 | ||
| Module 16: Preparation for Minute Taking | 00:20:00 | ||
| Module 17: The Meeting Structure | 00:16:00 | ||
| Module 18: Minute Meeting, Decision and Action | 00:18:00 | ||
| Module 19: Roles and Responsibility of Minute Taker | 00:27:00 | ||
| Module 20: Tips for Minute Taking | 00:22:00 | ||
| Module 21: Technology in Minute Taking | 00:12:00 | ||
| Module 22: Building Confidence | 00:13:00 | ||
| Mock Exam | |||
| Mock Exam – Personal Assistant and Minute Taking Diploma | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Personal Assistant and Minute Taking Diploma | 00:20:00 | ||
Hear What Our Learners Say About Us
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
