| Personal Assistant and Minute Taking Diploma | |||
| Module 1: Introduction to Personal Assistant | 00:20:00 | ||
| Module 2: Business Telephone Skills | 00:21:00 | ||
| Module 3: Representing Your Boss and Company | 00:37:00 | ||
| Module 4: Mail Services and Shipping | 00:28:00 | ||
| Module 5: Travel Arrangements | 00:27:00 | ||
| Module 6: Organising Meeting and Conferences | 00:28:00 | ||
| Module 7: Time Management | 00:38:00 | ||
| Module 8: Record Keeping and Filing Systems | 00:31:00 | ||
| Module 9: Business Writing Skills | 00:43:00 | ||
| Module 10 :Organisational Skills | 00:28:00 | ||
| Module 11: Communication Skills | 00:28:00 | ||
| Module 12: Customer Service | 00:19:00 | ||
| Module 13: Effective Planning and Scheduling | 00:49:00 | ||
| Module 14: Invoicing/Petty Cash | 00:30:00 | ||
| Module 15: Introduction to Minute Writing | 00:00:00 | ||
| Module 16: Preparation for Minute Taking | 00:20:00 | ||
| Module 17: The Meeting Structure | 00:16:00 | ||
| Module 18: Minute Meeting, Decision and Action | 00:18:00 | ||
| Module 19: Roles and Responsibility of Minute Taker | 00:27:00 | ||
| Module 20: Tips for Minute Taking | 00:22:00 | ||
| Module 21: Technology in Minute Taking | 00:12:00 | ||
| Module 22: Building Confidence | 00:13:00 | ||
| Mock Exam | |||
| Mock Exam – Personal Assistant and Minute Taking Diploma | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Personal Assistant and Minute Taking Diploma | 00:20:00 | ||