Personal Assistant and Minute Taking Diploma

Personal Assistant and Minute Taking Diploma

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Learn to support and assist busy Corporate Managers and Business Owners by training to become an outstanding Personal Assistant. We can coach you to a diploma level when you enrol in this course, which will enable you to be proficient in all PA duties, as well as a first-class minute-taker. A good manager can only become a great one if they have the right people backing them, so ensure that you are part of the group. Each of our interactive modules will provide guidance and exercises to enable this objective.


You will gather all the skills and knowledge needed to be a PA in a busy office infrastructure. Become skilled and valued for representing your boss and company, as well as being able to perform good time management. We will help you improve and develop all your skills involving business writing, phone etiquette, travel arrangement, record-keeping, organisation, and communication. Special attention is also given to minute-taking in executive meetings. Earn a recognised diploma by studying with us today.

Learning outcomes: 

  • Fully understand the responsibilities of a Personal Assistant in executive business
  • Learn all essential office and administrative skills for the office
  • Develop and improve your communication and organisation skills
  • Work out the best methods for your company’s travel and meeting schedules
  • Acquire the ability to provide the absolute best customer service
  • Obtain the knowledge to perform exemplary minute taking
  • Record and file all issues covered in crucial business meetings
  • Build your self-confidence and company profile

Why People Love And Enrol In Personal Assistant and Minute Taking Diploma Course From One Education:

  • Instantly accessible CPD-accredited certificate on successful completion of this Animal Care Level 3 Course
  • 24/7 access to the course for 12 months
  • Study at your own pace
  • No hidden fees or exam charges
  • Full Tutor support on weekdays (Monday – Friday)
  • Efficient assessment and instant result

Method of Assessment

To assess your learning of this Personal Assistant and Minute Taking Diploma, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.


After completing the Personal Assistant and Minute Taking Diploma, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format for £9, or a hard copy can be sent to you via post, for just £15.

Who is This course for?

This course is primarily aimed at those individuals who work as a Secretary or Personal Assistant in an office environment, or a comparable profession in a high-performing organisation.


There are no specific prerequisites to enrol in this Animal Care Level 3 Course – CPD Accredited Course. Anyone and everyone can take this course.

The Animal Care Level 3 Course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!

All you need is a passion for learning, literacy, and to be over the age of 16.

Career Path

This course is perfect for those working in offices or those that aspire to an assisting role to executive management. This will cover the following roles and careers:

  • Personal Assistant
  • Private Secretary
  • Office Administrator
  • Company representative
  • Human Resource staff

Course Curriculum

Personal Assistant and Minute Taking Diploma
Module 1: Introduction to Personal Assistant 00:20:00
Module 2: Business Telephone Skills 00:21:00
Module 3: Representing Your Boss and Company 00:37:00
Module 4: Mail Services and Shipping 00:28:00
Module 5: Travel Arrangements 00:27:00
Module 6: Organising Meeting and Conferences 00:28:00
Module 7: Time Management 00:38:00
Module 8: Record Keeping and Filing Systems 00:31:00
Module 9: Business Writing Skills 00:43:00
Module 10 :Organisational Skills 00:28:00
Module 11: Communication Skills 00:28:00
Module 12: Customer Service 00:19:00
Module 13: Effective Planning and Scheduling 00:49:00
Module 14: Invoicing/Petty Cash 00:30:00
Module 15: Introduction to Minute Writing 00:00:00
Module 16: Preparation for Minute Taking 00:20:00
Module 17: The Meeting Structure 00:16:00
Module 18: Minute Meeting, Decision and Action 00:18:00
Module 19: Roles and Responsibility of Minute Taker 00:27:00
Module 20: Tips for Minute Taking 00:22:00
Module 21: Technology in Minute Taking 00:12:00
Module 22: Building Confidence 00:13:00
Mock Exam
Mock Exam – Personal Assistant and Minute Taking Diploma 00:20:00
Final Exam
Final Exam – Personal Assistant and Minute Taking Diploma 00:20:00

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