Personal Assistant and Minute Taking Diploma develops professional administrative skills, including accurate minute taking, meeting coordination, document management, and organisational support—helping learners perform confidently in modern office and executive assistant roles.
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1 Year Access 
Diploma
26 Students 
9 hours, 55 minutes 
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Boost your career with the Personal Assistant and Minute Taking Diploma, designed to strengthen administration, scheduling, communication, organisation, and office skills. Learn essential time management and professionalism for modern workplace success and efficient business support roles.
Develop advanced note-taking and minute-taking skills alongside business writing, reporting, and communication. This diploma enhances administration capabilities, improving organisation, scheduling, and office skills required for professional personal assistants in fast-paced corporate environments.
Master effective scheduling, travel arrangements, meeting coordination, and time management through structured modules covering planning, record keeping, and customer service. Gain professionalism and confidence to excel as a reliable personal assistant and minute taker.
Learners can complete a mock exam to practice and assess their understanding before taking the final exam. The final multiple-choice exam is automatically marked, and learners must achieve at least 60% to pass. Successful learners receive a CPD-certified certificate.
After completing the Personal Assistant and Minute Taking Diploma course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Studying the Personal Assistant and Minute Taking Diploma equips learners with essential administrative and organisational skills. With increasing demand across industries, this qualification supports efficient workplace communication and professional coordination in executive and office support roles.
This course enhances career prospects by developing precision in note-taking, scheduling, and professional correspondence. It builds confidence in supporting senior staff, improves productivity, and aligns with CPD expectations for administrative excellence and workplace effectiveness.
The Personal Assistant and Minute Taking Diploma has a total study time of 9 hours 55 minutes. Learners can progress through the course at a flexible pace, allowing them to complete the programme in line with their personal schedule, availability, and preferred learning speed.
Requirements for the Personal Assistant and Minute Taking Diploma are straightforward and accessible. Learners should have basic communication and organisational skills, a willingness to develop administrative competence, and access to an internet-enabled device. The course is fully online, allowing flexible, self-paced study from any location.
A Personal Assistant supports managers or executives with daily tasks, scheduling, and communication.
Minute taking is recording key points and decisions made during meetings.
Organisation, communication, attention to detail, and time management skills.
It ensures clear records of meetings and helps track decisions and actions.
They use calendars, email systems, office software, and note-taking tools.
| Personal Assistant and Minute Taking Diploma | |||
| Module 1: Introduction to Personal Assistant | 00:20:00 | ||
| Module 2: Business Telephone Skills | 00:21:00 | ||
| Module 3: Representing Your Boss and Company | 00:37:00 | ||
| Module 4: Mail Services and Shipping | 00:28:00 | ||
| Module 5: Travel Arrangements | 00:27:00 | ||
| Module 6: Organising Meeting and Conferences | 00:28:00 | ||
| Module 7: Time Management | 00:38:00 | ||
| Module 8: Record Keeping and Filing Systems | 00:31:00 | ||
| Module 9: Business Writing Skills | 00:43:00 | ||
| Module 10 :Organisational Skills | 00:28:00 | ||
| Module 11: Communication Skills | 00:28:00 | ||
| Module 12: Customer Service | 00:19:00 | ||
| Module 13: Effective Planning and Scheduling | 00:49:00 | ||
| Module 14: Invoicing/Petty Cash | 00:30:00 | ||
| Module 15: Introduction to Minute Writing | 00:00:00 | ||
| Module 16: Preparation for Minute Taking | 00:20:00 | ||
| Module 17: The Meeting Structure | 00:16:00 | ||
| Module 18: Minute Meeting, Decision and Action | 00:18:00 | ||
| Module 19: Roles and Responsibility of Minute Taker | 00:27:00 | ||
| Module 20: Tips for Minute Taking | 00:22:00 | ||
| Module 21: Technology in Minute Taking | 00:12:00 | ||
| Module 22: Building Confidence | 00:13:00 | ||
| Mock Exam | |||
| Mock Exam – Personal Assistant and Minute Taking Diploma | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Personal Assistant and Minute Taking Diploma | 00:20:00 | ||
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