Personal Assistant and Minute Taking

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Personal Assistant and Minute Taking develop organisational, communication, and documentation expertise. Learn scheduling, correspondence management, meeting coordination, accurate minute recording, and professional reporting skills essential for efficient executive support.

Personal Assistant and Minute Taking

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Overview of Personal Assistant and Minute Taking

Personal Assistant and Minute Taking course develops essential office administration skills, focusing on minute-taking, meeting notes, and agenda planning. Learners gain strong communication skills, record keeping, and note organization abilities, preparing them to support executives effectively while improving workplace efficiency and professional time management.

This curriculum covers executive support tasks including travel arrangements, scheduling, mail services, and record keeping. Students strengthen organisational skills and time management techniques while learning professional communication and customer service. The programme enhances efficiency in office administration and prepares learners for real-world business environments.

Advanced modules focus on minute-taking, meeting structure, and effective minute writing, ensuring accurate meeting notes, decisions, and actions. Learners explore technology in minute taking, tips for minute taking, and confidence building, enabling them to deliver high-quality executive support and organised communication in professional settings.

The course was audited and updated on: 18th April, 2026

Learning Outcomes of Personal Assistant and Minute Taking

Method Of Assessment​

Learners complete an assignment designed to evaluate their understanding of the course content. The assignment is reviewed by qualified tutors who provide personalised feedback, allowing learners to demonstrate their applied knowledge and skills.

Certification

one education Certificate

After completing the Personal Assistant and Minute Taking course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.

The certificate is also available as a printed hard copy delivered by post for £15.

EXAMPLE - QLS Certificate 2020 1

Quality Licence Scheme Endorsed Certificate

Learners also have the option to order a Quality Licence Scheme (QLS) Endorsed Certificate as additional proof of achievement. The QLS Endorsed Certificate can be delivered by post for £129, with an additional £10 postage charge for international students.

Endorsement

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Why Study This Personal Assistant and Minute Taking Course?

Studying Personal Assistant and Minute Taking develops essential administrative and organisational skills needed in modern workplaces. With increasing demand for efficient support roles, this course prepares learners to manage communication, scheduling, and accurate meeting documentation effectively.

This qualification enhances professional credibility by improving accuracy, time management, and confidentiality in administrative tasks. It supports career progression in office environments where effective minute taking and executive assistance are highly valued.

Course Duration

The Personal Assistant and Minute Taking Course has a total study time of 3 weeks, 4 days. Learners can complete the course at a flexible pace, allowing them to progress through the material in line with their personal schedule, availability, and preferred learning speed.

Requirements

The Personal Assistant and Minute Taking course requirements are straightforward and accessible. Learners should have basic literacy, good communication skills, and an interest in administration or office support. The course is delivered online, allowing flexible study from any internet-enabled device at a convenient pace and location.

Career Path

Frequently Asked Questions

A Personal Assistant supports managers or executives with scheduling, communication, and daily administrative tasks.

Minute taking is the process of accurately recording discussions, decisions, and actions during meetings.

Anyone interested in administrative roles, office support, or improving organizational skills can join.

You can work as a Personal Assistant, Executive Assistant, Office Administrator, or Minute Taker.

Yes, it helps build strong administrative and coordination skills needed in most office roles.

Yes, it offers stable job opportunities with good growth in administrative roles.

Course Curriculum

Personal Assistant and Minute Taking
Module 1: Introduction to Personal Assistant
Module 1: Introduction to Personal Assistant 00:20:00
Assessment Module 01
Module 01 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 2: Business Telephone Skills
Module 2: Business Telephone Skills 00:21:00
Assessment Module 02
Module 02 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 3: Representing Your Boss and Company
Module 3: Representing Your Boss and Company 00:37:00
Assessment Module 03
Module 03 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 4: Mail Services and Shipping
Module 4: Mail Services and Shipping 00:28:00
Assessment Module 04
Module 04 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 5: Travel Arrangements
Module 5: Travel Arrangements 00:27:00
Assessment Module 05
Module 05 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 6: Organising Meeting and Conferences
Module 6: Organising Meeting and Conferences 00:28:00
Assessment Module 06
Module 06 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 7: Time Management
Module 7: Time Management 00:38:00
Assessment Module 07
Module 07 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 8: Record Keeping and Filing Systems
Module 8: Record Keeping and Filing Systems 00:31:00
Assessment Module 08
Module 08 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 9: Business Writing Skills
Module 9: Business Writing Skills 00:43:00
Assessment Module 09
Module 09 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 10 :Organisational Skills
Module 10 :Organisational Skills 00:28:00
Assessment Module 10
Module 10 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 11: Communication Skills
Module 11: Communication Skills 00:28:00
Assessment Module 11
Module 11 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 12: Customer Service
Module 12: Customer Service 00:19:00
Assessment Module 12
Module 12 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 13: Effective Planning and Scheduling
Module 13: Effective Planning and Scheduling 00:49:00
Assessment Module 13
Module 13 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 14: Invoicing/Petty Cash
Module 14: Invoicing/Petty Cash 00:30:00
Assessment Module 14
Module 14 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 15: Introduction to Minute Writing
Module 15: Introduction to Minute Writing 00:00:00
Assessment Module 15
Module 15 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 16: Preparation for Minute Taking
Module 16: Preparation for Minute Taking 00:20:00
Assessment Module 16
Module 16 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 17: The Meeting Structure
Module 17: The Meeting Structure 00:16:00
Assessment Module 17
Module 17 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 18: Minute Meeting, Decision and Action
Module 18: Minute Meeting, Decision and Action 00:18:00
Assessment Module 18
Module 18 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 19: Roles and Responsibility of Minute Taker
Module 19: Roles and Responsibility of Minute Taker 00:27:00
Assessment Module 19
Module 19 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 20: Tips for Minute Taking
Module 20: Tips for Minute Taking 00:22:00
Assessment Module 20
Module 20 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 21: Technology in Minute Taking
Module 21: Technology in Minute Taking 00:12:00
Assessment Module 21
Module 21 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 22: Building Confidence
Module 22: Building Confidence 00:13:00
Assessment Module 22
Module 22 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Recommended Materials
Recommended Readings – Personal Assistant and Minute Taking Level 7 5 days
Workbook – Personal Assistant and Minute Taking Level 7 2 weeks, 1 day
Optional Assignment
Optional Assignment – Personal Assistant and Minute Taking Level 7 5 days
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