| Introduction | |||
| Introduction and Welcome | 00:19:00 | ||
| Keep the Audience Captivated | |||
| Ask the Right Questions Part 1 | 00:19:00 | ||
| Ask the Right Questions Part 2 | 00:15:00 | ||
| Ask the Right Questions Wrap up and The Four Adult Learning Styles | 00:15:00 | ||
| The Agree and See if You’re Right Technique | 00:13:00 | ||
| Give Targeted Directionals | 00:12:00 | ||
| Make Your Presentation Enjoyable | |||
| Make the Audience Feel Safe | 00:18:00 | ||
| Make the Audience Feel Good | 00:18:00 | ||
| Make the Audience Laugh | 00:17:00 | ||
| Tailor Your Approach | |||
| Edit in Advance for Specific Audiences – Part 1 | 00:19:00 | ||
| Edit in Advance for Specific Audiences – Part 2 | 00:16:00 | ||
| Be Prepared to Customize on the Fly – Part 1 | 00:18:00 | ||
| Be Prepared to Customize on the Fly – Part 2 | 00:17:00 | ||
| Stay on Schedule | |||
| Create a Timetable – Part 1 | 00:20:00 | ||
| Create a Timetable – Part 2 and Manage the Audience Question Periods | 00:20:00 | ||
| Adjust as you Go | 00:19:00 | ||
| Answer Any Question | |||
| Elicit Questions from the Audience | 00:19:00 | ||
| Be a Responsive Listener | 00:20:00 | ||
| Answer In-Scope Questions and How to Respond When you Don’t know the Answer | 00:16:00 | ||
| Postpone Out-of-Scope Questions Gracefully | 00:10:00 | ||
| Minimize Distractions | |||
| Stop Interruptions | 00:18:00 | ||
| Handle Negativity | 00:16:00 | ||
| Manage Inattention | 00:07:00 | ||
| Close to Applause | |||
| Show the Presentation was Worthwhile | 00:09:00 | ||
| Address Remaining Questions and Part with Warm Words | 00:17:00 | ||
| Additional Materials | |||
| Resource – Presentation Skills: Audience Management | 00:00:00 | ||
| Order Your Certificate | |||
| Order Your Certificate Now | 00:00:00 | ||