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Quality Management and Strategic Training - ISO 9001
Quality Management and Strategic Training - ISO 9001
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Overview of Quality Management and Strategic Training
The Quality Management Training – ISO 9001 is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain certificates after completing the course. Enrol now for a limited-time discounted price.
Like all the courses of One Education, this Quality Management Training – ISO 9001 is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily.
We don’t just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor support.
Our expert instructors are always available to answer all your questions and make your learning experience exquisite.
After completing the Quality Management and Strategic Training – ISO 9001, you will instantly get an e-certificate that will help you get jobs in the relevant field and will enrich your CV.
If you want to learn about this topic and achieve certificates, you should consider this Quality Management and Strategic Training – ISO 9001 from One Education.
Quality Management and Strategic Training Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £129. There is an additional £10 postage charge for international students.
CPD Certification from One Education
After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.
Endorsement
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Method of Assessment
To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam and to qualify for quality training Licence Scheme endorsed and CPD accredited certificates.
After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.
After passing the assignment exam, you will be able to apply for a certificate
Why Study this Quality Management Training Course?
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and certificates attesting to your knowledge.
The ISO 9001 quality management system training is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Course Curriculum
| Course Structure | |||
| Course Structure | 00:07:00 | ||
| Critical Definitions | |||
| What is Quality | 00:02:00 | ||
| What is ISO | 00:08:00 | ||
| What is a System – Management System | 00:02:00 | ||
| What is Policy – Quality Policy | 00:06:00 | ||
| What is Vision, Mission & Strategy | 00:03:00 | ||
| QA Vs QC | 00:06:00 | ||
| Effectiveness Vs Efficiency | 00:06:00 | ||
| Verification Vs Validation | 00:11:00 | ||
| Conformity Vs Nonconformity Vs Defect | 00:04:00 | ||
| Correction Vs Corrective Action Vs Preventive Action | 00:08:00 | ||
| Risk & Preventive Action | 00:06:00 | ||
| What is Competence | 00:03:00 | ||
| What is the Context of the Organization | 00:05:00 | ||
| Who are the Interested parties | 00:03:00 | ||
| What are the Needs & expectations | 00:05:00 | ||
| Management System Requirements | 00:01:00 | ||
| Who is a customer | 00:02:00 | ||
| What is Customer Satisfaction | 00:06:00 | ||
| Product Vs Service Vs Process | 00:05:00 | ||
| Document Vs Record | 00:06:00 | ||
| What is Customer Complaint | 00:02:00 | ||
| Measuring Vs Monitoring Vs Performance | 00:02:00 | ||
| Who is Responsible | |||
| Who is Responsible | 00:12:00 | ||
| Responsibility Vs Accountability | 00:02:00 | ||
| Quality Management Principles | |||
| Quality Management Principles | 00:17:00 | ||
| Major Changes | |||
| ISO 9001:2015 Core Concepts | 00:08:00 | ||
| Major terminology Differences | 00:04:00 | ||
| Documented Information | 00:07:00 | ||
| Major changes – Organizational Knowledge | 00:05:00 | ||
| Major changes – Risk Based Thinking | 00:06:00 | ||
| Process Approach | |||
| Process Approach Concept-1 | 00:04:00 | ||
| What is PDCA | 00:05:00 | ||
| Process Approach Concept-2 | 00:03:00 | ||
| Process Approach in ISO 9001:2015 | 00:04:00 | ||
| Key Benefits | 00:07:00 | ||
| PDCA in ISO 9001 2015 | 00:10:00 | ||
| Context of the Organization | |||
| Understanding the Organization and its Context | 00:08:00 | ||
| Internal & External issues | 00:03:00 | ||
| SWOT Analysis | 00:06:00 | ||
| Interested Parties & their Needs & Expectations | 00:03:00 | ||
| KANO Model | 00:10:00 | ||
| Understanding the context – Summary | 00:08:00 | ||
| Choosing your Strategic Objective | 00:05:00 | ||
| Strategic Map Examples-1 | 00:03:00 | ||
| Strategic Planning Process | 00:06:00 | ||
| What is a Vision | 00:06:00 | ||
| How to Create a Vision Statement | 00:08:00 | ||
| What is a Mission | 00:06:00 | ||
| SMART GOAL | 00:06:00 | ||
| SMART Goal Example | 00:04:00 | ||
| Strategic Map Examples-2 | 00:10:00 | ||
| Context Chapter Summary | 00:07:00 | ||
| Quality Objectives | |||
| Quality Objectives & Planning | 00:05:00 | ||
| ISO & SMART | 00:02:00 | ||
| Objectives Origin | 00:06:00 | ||
| Objectives Examples | 00:07:00 | ||
| Goal Vs Objective-1 | 00:07:00 | ||
| Goal Vs Objective Example | 00:02:00 | ||
| Goal Vs Objective-2 | 00:10:00 | ||
| Performance Evaluation | |||
| Performance Evaluation in ISO 9001:2015 | 00:10:00 | ||
| Customer Satisfaction | 00:06:00 | ||
| Analysis & Evaluation | 00:12:00 | ||
| Key Performance Indicators | 00:08:00 | ||
| Dashboard Examples | 00:07:00 | ||
| Management Review Meetings | 00:11:00 | ||
| Improvement | 00:16:00 | ||
| Nonconformity & Corrective Action | 00:06:00 | ||
| Nonconformity & Corrective Action Example | 00:06:00 | ||
| Nonconformity & Corrective Action Origin | 00:06:00 | ||
| Continual Improvement | 00:01:00 | ||
| Analysis Mindset | 00:09:00 | ||
| Quantitative Vs Qualitative | 00:16:00 | ||
| Now What | |||
| Now What? | 00:11:00 | ||
| Course Summary | 00:10:00 | ||
| Helpful Tools | |||
| SIPOC | 00:06:00 | ||
| Flowcharts | 00:04:00 | ||
| Control Charts | 00:04:00 | ||
| Cause and Effect Diagram | 00:06:00 | ||
| Pareto Chart | 00:07:00 | ||
| 5 WHYs | 00:03:00 | ||
| Other Tools | 00:08:00 | ||
| Finally! | 00:01:00 | ||
| See you soon | |||
| Bonus Lecture | 00:02:00 | ||
| Assignment | |||
| Assignment – Quality Management and Strategic Training – ISO 9001 | 3 weeks, 4 days | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||
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