Quality Management and Strategic Training – ISO 9001

Quality Management and Strategic Training – ISO 9001



The Quality Management and Strategic Training – ISO 9001 is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain a professional certificate after completing the course. Enrol now for a limited-time discounted price.

Like all the courses of One Education, this Quality Management and Strategic Training – ISO 9001 is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily.

We don’t just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor support. 

Our expert instructors are always available to answer all your questions and make your learning experience exquisite.

After completing the Quality Management and Strategic Training – ISO 9001, you will instantly get an e-certificate that will help you get jobs in the relevant field and will enrich your CV.

If you want to learn about this topic and want to get professional qualifications, you should consider this Quality Management and Strategic Training – ISO 9001 from One Education.

There are no hidden fees or exam charges. We are very upfront and clear about all the costs of the course. 

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally recognized professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hard Copy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Quality Management and Strategic Training – ISO 9001 is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Course Structure
Course Structure 00:07:00
Critical Definitions
What is Quality 00:00:00
What is ISO 00:08:00
What is a System – Management System 00:02:00
What is Policy – Quality Policy 00:06:00
What is Vision, Mission & Strategy 00:03:00
QA Vs QC 00:06:00
Effectiveness Vs Efficiency 00:06:00
Verification Vs Validation 00:11:00
Conformity Vs Nonconformity Vs Defect 00:04:00
Correction Vs Corrective Action Vs Preventive Action 00:08:00
Risk & Preventive Action 00:06:00
What is Competence 00:03:00
What is the Context of the Organization 00:05:00
Who are the Interested parties 00:03:00
What are the Needs & expectations 00:05:00
Management System Requirements 00:01:00
Who is a customer 00:02:00
What is Customer Satisfaction 00:06:00
Product Vs Service Vs Process 00:05:00
Document Vs Record 00:06:00
What is Customer Complaint 00:02:00
Measuring Vs Monitoring Vs Performance 00:02:00
Who is Responsible
Who is Responsible 00:12:00
Responsibility Vs Accountability 00:02:00
Quality Management Principles
Quality Management Principles 00:17:00
Major Changes
ISO 9001:2015 Core Concepts 00:08:00
Major terminology Differences 00:04:00
Documented Information 00:07:00
Major changes – Organizational Knowledge 00:05:00
Major changes – Risk Based Thinking 00:06:00
Process Approach
Process Approach Concept-1 00:04:00
What is PDCA 00:05:00
Process Approach Concept-2 00:03:00
Process Approach in ISO 9001:2015 00:04:00
Key Benefits 00:07:00
PDCA in ISO 9001 2015 00:10:00
Context of the Organization
Understanding the Organization and its Context 00:08:00
Internal & External issues 00:03:00
SWOT Analysis 00:06:00
Interested Parties & their Needs & Expectations 00:03:00
KANO Model 00:10:00
Understanding the context – Summary 00:08:00
Choosing your Strategic Objective 00:05:00
Strategic Map Examples-1 00:03:00
Strategic Planning Process 00:06:00
What is a Vision 00:06:00
How to Create a Vision Statement 00:08:00
What is a Mission 00:06:00
SMART GOAL 00:06:00
SMART Goal Example 00:04:00
Strategic Map Examples-2 00:10:00
Context Chapter Summary 00:07:00
Quality Objectives
Quality Objectives & Planning 00:05:00
ISO & SMART 00:02:00
Objectives Origin 00:06:00
Objectives Examples 00:07:00
Goal Vs Objective-1 00:07:00
Goal Vs Objective Example 00:02:00
Goal Vs Objective-2 00:10:00
Performance Evaluation
Performance Evaluation in ISO 9001:2015 00:10:00
Customer Satisfaction 00:06:00
Analysis & Evaluation 00:12:00
Key Performance Indicators 00:08:00
Dashboard Examples 00:07:00
Management Review Meetings 00:11:00
Improvement 00:16:00
Nonconformity & Corrective Action 00:06:00
Nonconformity & Corrective Action Example 00:06:00
Nonconformity & Corrective Action Origin 00:06:00
Continual Improvement 00:01:00
Analysis Mindset 00:09:00
Quantitative Vs Qualitative 00:16:00
Now What
Now What? 00:11:00
Course Summary 00:10:00
Helpful Tools
SIPOC 00:06:00
Flowcharts 00:04:00
Control Charts 00:04:00
Cause and Effect Diagram 00:06:00
Pareto Chart 00:07:00
5 WHYs 00:03:00
Other Tools 00:08:00
Finally! 00:01:00
See you soon
Bonus Lecture 00:02:00

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