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Also known as consumer banking, retail banking is the typical type of banking most of use on a regular basis, where customers use local or nearby branches of larger commercial banks. If you’re looking to gain a foothold in this busy industry, brighten up your CV or just interested in learning something new, this online Retail Banking course is ideal.


You are first given a much substantial introduction to retail banking, before quickly moving onto the various financial systems, types of banking, retail banking products and retail lending and mortgages. After this, you will also be taught about banking services, payment systems and services, credit and debit cards, banking operations and finally anti-money laundering.

Completing this course will earn you a serious qualification, which can be included in your portfolio. And better still, the course is accredited by the Continuing Professional Development (CPD), giving it even more of a reputable boost in the eyes of employers. With such a valuable prize and no entry requirements aside from a basic understanding of English, what are you waiting for?

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Online study materials
  • Mock exams
  • Multiple-choice assessment

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Retail Banking Online Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Retail Banking Online Course
Module 01: Retail Banking and Shifting Cultures of UK Banking 00:15:00
Module 02: A Crisis of Culture in British Banking and Progress in the UK Retail Banks 01:00:00
Module 03: The Financial Systems 00:25:00
Module 04: Banks 00:25:00
Module 05: Mortgage 00:45:00
Module 06: Financial Services Attributes 00:15:00
Module 07: Retail Bank Products/Services – Categories and Functions 00:25:00
Module 08: Credit and Debit Cards 00:00:00
Module 09: Islamic Banking 00:25:00
Module 10: Risk In Banking 01:00:00
Module 11: What Is Money Laundering? 00:15:00
  • 1 year
  • Number of Units11
  • Number of Quizzes0
  • 5 hours, 10 minutes

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