Sales Administrator Course Level 3
Master the skills for supporting the Sales team with the Sales Administrator Course Level 3.
A Sales administrator supports a sales team to accomplish a task which is assigned to the Sales department. He provides clerical support to the sales team. Throughout the course, you will learn these skills that you should focus on for aiding the sales team.
The job duties and responsibilities of a Sales Administrators are immense. They need to focus on the customer satisfaction and coordinate with the sales team activities. They are responsible for tracking reports, filing invoices, forwarding phone calls, greeting customers, and scheduling appointments. They also monitor the sales calls and help make sales. The course covers all these areas, training you to take your existing knowledge the next level.
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
How is the course assessed?
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The Sales Administrator Course Level 3 is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
|Module - 1|
|Doing Market Research||00:00:00|
|Strategies for Success||00:15:00|
|Developing a Marketing Plan||00:30:00|
|Saying No to New Business||00:30:00|
|Module - 2|
|Focusing on Your Customer||00:15:00|
|What Influences People in Forming Relationships?||00:30:00|
|How to Win Friends and Influence People?||00:15:00|
|Communication Skills for Relationship Selling||01:00:00|
|Module - 3|
|The Sales Cycle||00:30:00|
|Setting Goals with SPIRIT!||00:15:00|
|The Path to Efficiency||00:15:00|
|Module - 4|
|Critical Communication Skills||00:30:00|
|Handling Customer Complaints||00:05:00|
|Closing the Sale||00:15:00|
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