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Sales Assistant Training Diploma

Sales Assistant Training Diploma

8 STUDENTS ENROLLED

Introduction:

Want to exceed in the sales assistant field? Join the Sales Assistant Training Diploma course and start your journey for taking your existing knowledge to the next level.

Sales assistants are responsible for selling products or services for their company. They also approach the customers to identify their needs and based on the needs analysis, they suggested the customers about their service or products. Therefore, a sales assistant play a vital role for the company.

Description:

Throughout the course, you will understand the duties of a sales assistant and know how to handle a client and cooperate with other team members. The course trains you to acquire teamwork skills, communication skills, and guides you on how to become more flexible for coping with the various situation and teams. You will also learn how to become friendly and polite, even when you are tired, or under pressure. Shortly, the course shows you the strategies and paths for becoming a sales assistant.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

While I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Sales Assistant Training Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Module - 1
Focusing on Your Customer 00:15:00
What Influences People in Forming Relationships? 00:30:00
Disclosure 00:15:00
How to Win Friends and Influence People 00:15:00
Communication Skills for Relationship Selling 01:00:00
Non-Verbal Messages 00:30:00
The Handshake 00:30:00
Small Talk 00:15:00
Networking 00:15:00
Module - 2
Selling Skills 00:15:00
The Sales Cycle 00:30:00
Framing Success 00:15:00
Setting Goals with SPIRIT! 00:15:00
The Path to Efficiency 00:15:00
Customer Service 00:15:00
Selling More 00:15:00
Selling Price 00:15:00
Module - 3
 Building Credibility 00:05:00
Critical Communication Skills 00:30:00
 Observation Skills 00:15:00
Handling Customer Complaints 00:05:00
 Overcoming Objections 00:15:00
 Handling Objections 00:15:00
 Pricing Issues 00:15:00
Buying Signals 00:05:00
 Closing the Sale 00:15:00
Module - 4
In-Person Sales 00:15:00
Examples of In-Person Sales 00:25:00
Sales Funnel 00:20:00
Prepare 00:25:00
Presentation 00:20:00
Engage 00:20:00
Commitment 00:20:00
Sale 00:20:00
Loyalty 00:25:00
Expand 00:15:00
Wrapping Up 00:10:00
Mock Exam
Mock Exam – Sales Assistant Training Diploma 00:20:00
Final Exam
Final Exam – Sales Assistant Training Diploma 00:20:00

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