Strategic Operations Management
Strategic Operations Management equips professionals with the skills to optimise processes, improve productivity, and align operational activities with business objectives, ensuring sustainable growth, efficiency, competitive advantage, and long-term organisational success.
Strategic Operations Management
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1 Year Access 
Level 5 
118 Students -
1 day, 12 hours
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Overview
Have you ever thought of becoming an operations manager? If you genuinely want to know what it takes to be an operations manager but fret of your ability to handle stress, you may enrol in this course and be able to learn the techniques that support you cope with anxious states.
The Strategic Operations Management course informs you about the responsibility of an operations manager including inventory and quality management and explains how to succeed in any business as an operations manager. You will understand the basics of operations management, following with HR management, assets management, supply chain management, and cost management. This comprehensive course guides you to practice manufacturing tools and technology in your business planning.
The course was audited and updated on: 25th January, 2026
Course design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
Method of Assessment
To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.
In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.
Certification
CPD Certification from One Education
After successfully completing the MCQ assessment, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The Strategic Operations Management is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Course Curriculum
| Module 01: Strategic Operations Management | |||
| Designing Your Organisational Structure | 00:30:00 | ||
| Introduction to Operations Management | 00:15:00 | ||
| Understanding Financial Terms | 00:30:00 | ||
| Module 02: Getting the Right People in Place and Product Together | |||
| Getting the Right People in Place | 00:15:00 | ||
| Getting Your Product Together | 00:15:00 | ||
| Module 03: Corporate Brand and Marketing Product | |||
| Building a Corporate Brand | 00:30:00 | ||
| Marketing Your Product | 01:00:00 | ||
| Module 04: Selling the Product and Plan for the Future | |||
| Selling Your Product | 00:15:00 | ||
| Planning for the Future | 00:15:00 | ||
| Goal Setting | 00:30:00 | ||
| Succession Planning 101 | 00:15:00 | ||
| Module 05: Money Management, Ethics and Customer Care Team | |||
| Managing Your Money | 00:15:00 | ||
| Ethics | 00:15:00 | ||
| Building a Strong Customer Care Team | 00:15:00 | ||
| Module 06: Training Employees and Leadership Essentials | |||
| Training Employees for Success | 00:15:00 | ||
| Leadership Essentials | 00:15:00 | ||
| Module 07: Business Process Management | |||
| The Fundamentals of Business Process Management | 00:30:00 | ||
| Defining Business Process Management | 00:30:00 | ||
| The Business Process Life Cycle | 00:15:00 | ||
| The Vision Phase | 00:15:00 | ||
| The Design Phase | 01:00:00 | ||
| The Modeling Phase | 00:30:00 | ||
| The Execution Phase | 01:00:00 | ||
| The Monitoring Phase | 00:30:00 | ||
| The Optimising Phase | 01:00:00 | ||
| Module 08: Gap Analysis | |||
| What is the Gap Analysis? | 00:30:00 | ||
| The Gap Analysis Process | 00:30:00 | ||
| Supporting Tools | 00:30:00 | ||
| Creating a Gap Analysis Report | 00:15:00 | ||
| Module 09: Lean Production | |||
| Understanding Lean | 00:30:00 | ||
| The Toyota Production System | 00:30:00 | ||
| The Toyota Production System House | 00:15:00 | ||
| The Five Critical Improvement Concepts | 00:15:00 | ||
| Understanding Value with the Kano Model | 00:15:00 | ||
| Types of Waste | 00:15:00 | ||
| Creating a Lean Enterprise | 00:15:00 | ||
| The Plan, Do, Study, Act (PDSA) Cycle | 00:15:00 | ||
| Using the R-DMAIC-S Model | 00:15:00 | ||
| Lean Thinking Tools | 00:15:00 | ||
| Kaizen Events | 00:00:00 | ||
| Data Gathering and Mapping | 00:30:00 | ||
| A Plan to Take Home | 00:15:00 | ||
| Defining Continuous Improvement | 00:15:00 | ||
| Stage One – Identify Areas For Improvement | 00:15:00 | ||
| Stage Two – Create a Plan for Improvement | 00:15:00 | ||
| Stage Three – Implement the Changes | 00:15:00 | ||
| Stage Four – Review the Impact | 00:15:00 | ||
| Test Driving | 00:15:00 | ||
| Module 10: Six Sigma | |||
| Six Sigma Basics | 00:15:00 | ||
| Improvement Tools | 00:30:00 | ||
| Management Tools for Generating Ideas | 00:15:00 | ||
| Continuous Improvement | 00:30:00 | ||
| Customer Relationships | 00:30:00 | ||
| Module 11: Supply Chain | |||
| The Evolution of the Supply Chain | 00:15:00 | ||
| The Basic Supply Chain Structure | 00:15:00 | ||
| Supply Chain Drivers | 00:15:00 | ||
| Aligning Your Supply Chain with Business Strategy | 00:15:00 | ||
| Managing Supply Chain Risks | 00:15:00 | ||
| Tracking and Evaluating Supply Chain Data | 00:30:00 | ||
| Troubleshooting Supply Chain Problems | 00:15:00 | ||
| Sharing Supply Chain Activities | 00:15:00 | ||
| Sustainable Supply Chain Strategies | 00:15:00 | ||
| Applying Lean Techniques to the Supply Chain | 00:15:00 | ||
| Module 12: Supply Chain Management | |||
| The Future of Supply Chain Management | 00:15:00 | ||
| Supply Chain Management Basics | 00:30:00 | ||
| The Purchasing Cycle | 00:45:00 | ||
| Purchasing Toolkit | 01:00:00 | ||
| Managing Competitive Bids | 00:45:00 | ||
| Improving Efficiency and Accuracy | 00:30:00 | ||
| Analyzing and Reducing Risk in the Supply Chain | 00:30:00 | ||
| Managing Internal Relationships | 00:30:00 | ||
| Tools of the Trade | 00:30:00 | ||
| Module 13: Basics of Inventory | |||
| What is Inventory? | 00:30:00 | ||
| Types of Inventory | 00:15:00 | ||
| Key Players | 00:30:00 | ||
| Setting up the Warehouse | 00:15:00 | ||
| What Makes a Good Inventory Management System? | 00:15:00 | ||
| The Warehouse Inventory Cycle | 00:15:00 | ||
| Identifying Demand | 00:15:00 | ||
| The Receiving Process | 00:15:00 | ||
| Validating Inventory | 00:15:00 | ||
| The Put-Away Process | 00:15:00 | ||
| Maintaining Inventory Accuracy | 00:30:00 | ||
| The Outbound Process | 00:30:00 | ||
| Industry Trends | 00:15:00 | ||
| Module 14: Concept of Quality | |||
| Concept of Quality | FREE | 00:18:00 | |
| Key Terms | 00:23:00 | ||
| Categories | 00:21:00 | ||
| Customer Input | 00:11:00 | ||
| Plan Quality | 00:08:00 | ||
| Design of Experiments | 00:07:00 | ||
| Quality Control | 00:11:00 | ||
| Control Charts | 00:11:00 | ||
| Sampling | 00:11:00 | ||
| Six Sigma | 00:08:00 | ||
| The Steps | 00:10:00 | ||
| The 6 Six Sigma Challenges | 00:05:00 | ||
| Mock Exam | |||
| Mock Exam- Strategic Operations Management | 00:30:00 | ||
| Final Exam | |||
| Final Exam- Strategic Operations Management | 00:30:00 | ||
| Assignment | |||
| Assignment – Strategic Operations Management | 01:00:00 | ||
Strategic Operations Management