Course Curriculum
Telephone Receptionist | |||
Module 1: Introduction to Reception and Receptionist | 00:11:00 | ||
Module 2: Business Telephone Skills | 00:19:00 | ||
Module 3: Representing Your Boss and Company | 00:34:00 | ||
Module Two: Self-Management (I) | 00:08:00 | ||
Module Three: Self-Management (II) | 00:08:00 | ||
Module Four: Time Management (I) | 00:08:00 | ||
Module Five: Time Management (II) | 00:09:00 | ||
Module Six: Organizing and Planning (I) | 00:08:00 | ||
Module Seven: Organizing and Planning (II) | 00:08:00 | ||
Module Eight: Communication (I) | 00:08:00 | ||
Module Nine: Communication (II) | 00:09:00 | ||
Module Ten: Additional Challenges | 00:08:00 | ||
Mock Exam | |||
Mock Exam – Telephone Receptionist | 00:20:00 | ||
Final Exam | |||
Final Exam – Telephone Receptionist | 00:20:00 |
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