Tour Guide Training equips learners with essential knowledge of destination management, visitor engagement, cultural awareness, safety procedures, and professional communication, preparing confident guides to deliver informative, organised, and memorable travel experiences worldwide.
| Introduction | |||
| Introduction | 00:02:00 | ||
| Who Am I? | 00:02:00 | ||
| What are you going to learn? | 00:11:00 | ||
| Tourism Industry | |||
| Trends | 00:04:00 | ||
| Different kinds of jobs | 00:11:00 | ||
| Definitions | 00:01:00 | ||
| Different Tours | 00:01:00 | ||
| Pay | 00:04:00 | ||
| Engaging with customers | |||
| Who are your customers? | 00:05:00 | ||
| Creating great experiences | 00:12:00 | ||
| How I got hundreds of 5-star reviews on TripAdvisor | 00:07:00 | ||
| Tips and tricks | 00:03:00 | ||
| How to get people to like you | 00:07:00 | ||
| Public speaking | |||
| Easier than you think | 00:02:00 | ||
| Charisma | 00:10:00 | ||
| Practical exercises | 00:05:00 | ||
| Tips and tricks | 00:04:00 | ||
| Voice exercises | 00:04:00 | ||
| What to talk about on tour | |||
| What to talk about | 00:15:00 | ||
| How to prepare quickly for new destinations | 00:08:00 | ||
| Use your own interests | 00:01:00 | ||
| Where to find fun information | 00:02:00 | ||
| Finding a Job | |||
| Different kinds of jobs | 00:02:00 | ||
| Different kinds of organizations | 00:04:00 | ||
| Different kinds of tourists | 00:03:00 | ||
| What do you want? | 00:02:00 | ||
| How to improve your chances of finding a job | 00:08:00 | ||
| How to create experience | 00:02:00 | ||
| Example cover letters | 00:03:00 | ||
| Job interviews | 00:09:00 | ||
| Problems on the road | |||
| Hospitals and injury | 00:05:00 | ||
| Change of plans | 00:03:00 | ||
| How to handle customer complaints | 00:01:00 | ||
| Bad news | 00:05:00 | ||
| Difficult people | 00:05:00 | ||
| Finding your way | 00:02:00 | ||
| Different destinations | |||
| Dealing with languages | 00:05:00 | ||
| Dealing with tourism professionals from different cultures | 00:05:00 | ||
| Different cultures | 00:04:00 | ||
| Tips and money | 00:02:00 | ||
| Commissions | 00:04:00 | ||
| Starting your own tourism business | |||
| Pros and cons | 00:05:00 | ||
| Roadmap to success | 00:07:00 | ||
| How I did it (a case study) | 00:03:00 | ||
| How my boss did it (a case study) | 00:03:00 | ||
| Becoming a local guide | |||
| What is the job? | 00:02:00 | ||
| Check your local laws | 00:02:00 | ||
| Learn your history | 00:03:00 | ||
| Learn by doing | 00:01:00 | ||
| Make connections | 00:02:00 | ||
| Your first trip | |||
| Checklist, what to take | 00:02:00 | ||
| Meeting the group | 00:02:00 | ||
| Introducing yourself | 00:02:00 | ||
| First info | 00:02:00 | ||
| Tour Busses | 00:02:00 | ||
| Checking into a hotel | 00:02:00 | ||
| Dinner | 00:00:00 | ||
| Normal days | 00:06:00 | ||
| Last day | 00:02:00 | ||
| EXTRA: Crash course in art history | |||
| Why? | 00:01:00 | ||
| Classical culture | 00:06:00 | ||
| Middle Ages | 00:06:00 | ||
| Symbols | 00:05:00 | ||
| Renaissance | 00:05:00 | ||
| Baroque | 00:09:00 | ||
| Neoclassicism | 00:02:00 | ||
| Romanticism | 00:03:00 | ||
| From Impressionism to now | 00:06:00 | ||
| EXTRA 2: Creating websites and Advertising | |||
| Easy ways to start a website | 00:04:00 | ||
| Search engine optimization | 00:04:00 | ||
| Booking systems | 00:02:00 | ||
| Advertising | 00:02:00 | ||
| Review sites | 00:02:00 | ||
| Assignment | |||
| Assignment – Tour Guide Training | 2 weeks, 1 day | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||