Admin, Secretarial & PA

Office Assistant
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The Admin, Secretarial & PA Course Will Provide You With The Knowledge And Multiple Skills Required To Run High-Level Administration In Business With Ease. A Company Cannot Run Smoothly Without Someone Performing The Planning And Signing, And You Can Learn To Make Yourself Invaluable To The Team With These Skills.

This Best Admin Course Covers Every Responsibility And Ability That A Great Personal Assistant Will Need To Succeed, Along With The Fundamental Skills Required For A Secretarial Role And Applying Continuous Improvements And High Standards To The Administrative Processes. You’ll Find Yourself Gaining The Knowledge Base To Perform All Relative Skills With Confidence And Efficiency.

Once You Have Completed The Program, You Will Have Achieved A Full Understanding Of Applying The Latest And Methods Of Administration To A Busy Work Environment And Boost Your Career In That Business Sector.


This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.

Assessment & Certification

The assessment of this course includes a written assignment which you must prepare and submit after studying the course. Once you submit your assignment, our tutors will assess it and give you a mark. If your submitted assignment is satisfactory you will be eligible for the QLS Endorsed Certificate which you can claim easily from your dashboard.

Key Features

Who Is This Course For?

This Admin, Secretarial & PA Is Suitable For Anyone Who Is Interested In The Trade Of Admin, Secretarial & PA And Wants To Have A Better Understanding Of The Fundamentals. It Is Also Great For Working Professionals Who Have Practical Knowledge But Require A Theoretical Understanding.


There Are No Specific Prerequisites To Attend This Course, As It Is Designed As An Introductory Course For Anyone Interested In The Trade. All The Modules Are Fully Accessible From Any Internet-Enabled Smart Device.

Course Curriculum

Module 01 - Introduction to Personal Assistant & Admin Support Assistant
Introduction to Personal Assistant 00:20:00
Module 02 - Introduction to Office Administration
Introduction to Office Administration 00:17:00
Module 03 - Skills of an Effective Administrator
Skills of an Effective Administrator 00:18:00
Module 04 - Introduction to Reception and Receptionist
Introduction to Reception and Receptionist 00:29:00
Module 05 - Business Telephone Skills
Business Telephone Skills 00:21:00
Module 06 - Representing Your Boss and Company
Representing Your Boss and Company 00:25:00
Module 07 - Business Etiquette
Business Etiquette 00:19:00
Module 08 - Mail Services and Shipping
Mail Services and Shipping 00:26:00
Module 09 - Travel Arrangements
Travel Arrangements 00:22:00
Module 10 - Organising Meeting and Conferences
Organising Meeting and Conferences 00:19:00
Module 11 - Diary Management and Note taking
Diary Management and Note taking 00:21:00
Module 12 - Time Management
Time Management 00:25:00
Module 13 - Record Keeping and Filing Systems
Record Keeping and Filing Systems 00:24:00
Module 14 - Business Writing Skills
Business Writing Skills 00:25:00
Module 15 - Organisational Skills
Organisational Skills 00:19:00
Module 16 - Communication Skills
Communication Skills 00:19:00
Module 17- Customer Service
Customer Service 00:22:00
Module 18- Effective Planning and Scheduling
Effective Planning and Scheduling 00:39:00
Module 19 - Invoicing/Petty Cash
Invoicing/Petty Cash 00:20:00
Mock Exam
Mock Exam – Admin, Secretarial & PA – Level 7 00:20:00
Final Exam
Final Exam – Admin, Secretarial & PA – Level 7 00:20:00
Assignment – Admin, Secretarial & PA – Level 7 Unlimited
Recommended Materials
Workbook – Admin, Secretarial & PA – Level 7 Unlimited

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