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Basic Business Communication Skills



    Knowing how to communicate well in a business environment is essential  for building your professional image. Whether you are a business owner, manager, or stakeholder, communication is key to getting the job done. 

    In this Basic Business Communication Skills, you will explore the various skills required for effective business communication. It will teach you how to communicate powerfully in meetings, be an expert facilitator, and interact with stakeholders, equipping you with essential tools that will take your career to the next level.

    By the end of this course, you will have an excellent understanding of the best practices for sharing information with employees and clients. You will have the skills to communicate productively in any business environment, as well as improve meeting productivity and outcomes. 

    Course design

    The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

    You are taught through a combination of

    • Video lessons
    • Online study materials

    Will I receive a certificate of completion?

    Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.

    Why study this course

    It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.

    The Basic Business Communication Skills is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.

    Course Curriculum

    Basic Business Communication Skills
    Module 01: Effective Communication 00:06:00
    Module 02: Planning your Communication Part 1 00:03:00
    Module 03: Planning your Communication Part 2 00:05:00
    Module 04: Planning your Communication Part 3 00:07:00
    Module 05: Exercise: Stakeholder Analysis 00:03:00
    Module 06: Facilitating Business Meetings 00:08:00
    Module 07: Planning your Meeting Agenda 00:06:00
    Module 08: As facilitator, what should I be looking for? 00:04:00
    Module 09: Tools you can use in Facilitation 00:03:00
    Module 10: Facilitation Tools 00:04:00
    Module 11: Exercise: Planning your Agenda 00:07:00
    Module 12: Resource: Tools to help you Communicate and Facilitate 00:17:00



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