Basic Business Communication Skills
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Basic Business Communication Skills develop clear, confident workplace interaction through effective writing, professional speaking, active listening, and appropriate tone. Strengthen teamwork, build client relationships, and convey ideas accurately across emails, meetings, and reports.
Basic Business Communication Skills
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1 Year Access 
Level 2
8 Students -
2 days, 12 hours
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Overview
Knowing how to communicate well in a business environment is essential for building your expert image. Whether you are a business owner, manager, or stakeholder, communication is key to getting the job done.
In this Basic Business Communication Skills, you will explore the various skills required for effective business communication. It will teach you how to communicate powerfully in meetings, be an expert facilitator, and interact with stakeholders, equipping you with essential tools that will take your career to the next level.
By the end of this course, you will have an excellent understanding of the best practices for sharing information with employees and clients. You will have the skills to communicate productively in any business environment, as well as improve meeting productivity and outcomes.
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £69.00. There is an additional £10 postage charge for international students.
CPD Certification from One Education
After successfully completing the assessment of this course, you will qualify for the CPD Certificate from One Education as proof of your continued expert development. Certificate is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.
Endorsement
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an acknowledged lesson. One Education will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.
Method of Assessment
To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed, and CPD acknowledged certificates.
After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.
After passing the assignment exam, you will be able to apply for a certificate.
Why Study This Course
It doesn’t matter if you are an aspiring expert or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an acknowledged certificate attesting to your knowledge.
The Basic Business Communication Skills is fully available to anyone, and no previous lessons are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.
Course Curriculum
| Basic Business Communication Skills | |||
| Module 01: Effective Communication | 00:06:00 | ||
| Module 02: Planning your Communication Part 1 | 00:03:00 | ||
| Module 03: Planning your Communication Part 2 | 00:05:00 | ||
| Module 04: Planning your Communication Part 3 | 00:07:00 | ||
| Module 05: Exercise: Stakeholder Analysis | 00:03:00 | ||
| Module 06: Facilitating Business Meetings | 00:08:00 | ||
| Module 07: Planning your Meeting Agenda | 00:06:00 | ||
| Module 08: As facilitator, what should I be looking for? | 00:04:00 | ||
| Module 09: Tools you can use in Facilitation | 00:03:00 | ||
| Module 10: Facilitation Tools | 00:04:00 | ||
| Module 11: Exercise: Planning your Agenda | 00:07:00 | ||
| Module 12: Resource: Tools to help you Communicate and Facilitate | 00:17:00 | ||
| Assignment | |||
| Assignment -Basic Business Communication Skills | 2 days, 11 hours | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||
