The Certificate in Administrative Support course is an introductory training course designed to provide learners with an in-depth understanding of the duties and skills to deliver excellent office support. It covers all areas of administrative training, from time-management to organising the workspace to how to work effectively in a team of two. It also explores expert personal development strategies and self-empowerment techniques to help learners build their professional image.
This course includes case studies and practical exercises designed to build your confidence in the working environment and equip you with up-to-date transferable skills that will add great value to your resume. On successful completion, you will have an excellent understanding of office etiquette and protocol, equipped with the essential tools to provide a high standard of administrative support across all sectors and industries.
Who is This Course for?
This course is for aspiring professionals looking to secure a career in office support. It is a beginners course for those who have little or no experience in an administrative role. To provide you with ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours, with the freedom to study at your own pace.
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.
On successful completion, learners will have developed a range of up-to-date and in-demand skills required to succeed in any office support role. They will also have an excellent understanding of office etiquette and how to communicate effectively in a business environment. Professions in this field include:
- Office Administrator
- Office Administrative Assistant
- Personal Assistant
- Office Manager
- Data Entry Clerk
|Module One: Getting Started|
|Module Two: Getting Organized, Part One|
|Module Three: Getting Organized, Part Two|
|Getting Organized (II)||00:06:00|
|Getting Organized (I) Case Study||00:01:00|
|Module Four: Managing Time|
|Managing Time Case Study 00||00:01:00|
|Module Five: Getting It All Done On Time|
|Getting It All Done On Tim||00:06:00|
|Getting It All Done On Time Case Study||00:01:00|
|Module Six: Special Tasks|
|Special Tasks 00||00:06:00|
|Special Tasks Case Study||00:01:00|
|Module Seven: Verbal Communication Skills|
|Verbal Communication Skills||00:06:00|
|Verbal Communication Skills Case Study||00:01:00|
|Module Eight: Non-Verbal Communication Skills|
|Non-Verbal Communication Case Study||00:01:00|
|Module Nine: Empowering Yourself|
|Empowering Yourself Case Study||00:01:00|
|Module Ten: The Team of Two|
|The Team of Two||00:05:00|
|The Team of Two Case Study||00:01:00|
|Module Eleven: Taking Care of Yourself|
|Taking Care of Yourself||00:04:00|
|Taking Care of Yourself Case Study||00:01:00|
|Module Twelve: Wrapping Up|
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