Section 01: Basics Of Customer Analytics And Customer Life Cycle | |||
What Is Customer Analytics | 00:04:00 | ||
Customer Life Cycle | 00:04:00 | ||
Section 02: Customer Onboarding | |||
Customer Onboarding When Whom | 00:01:00 | ||
Customer Onboarding Process For A Typical Bank | 00:04:00 | ||
Section 03: Customer Activation | |||
What Is Activation And Why Is It Necessary | 00:01:00 | ||
The Importance Of Customer Activation | 00:03:00 | ||
Section 04: Cross Selling | |||
What Is Cross Sell And Why Cross Sell | 00:03:00 | ||
How Do We Cross Sell Effectively | 00:06:00 | ||
Upgrade Upsell | 00:06:00 | ||
Section 05: Campaign Life Cycle | |||
Campaign Life Cycle Transition To Lead Management | 00:04:00 | ||
Stages Of Campaign | 00:04:00 | ||
Campaign Execution | 00:03:00 | ||
Campaign Channels | 00:07:00 | ||
Campaign Assessment | 00:05:00 | ||
Section 06: Conclusion | |||
Conclusion | 00:08:00 | ||
Order Your Certificate | |||
Order Your Certificate Now | 00:00:00 |
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