Essential Skills For Administrators - 1 Day Classroom Training Course

Essential Skills For Administrators - One Day Classroom Training Course


If you have always dreamed of becoming a successful and well-paid Office Administrator or Administrative Assistant and want to start your career by learning the essential skills from the best, then welcome to the One Education!

The one-day Essential Skills For Administrators is a self-grooming course intended for individuals and professionals who are in the early stages of their professional careers and want to learn all the required skills to secure their first professional positions.

One Education is a leading course provider in the UK. We aim to promote your administration expertise and skill set and support you to perform secretarial and office administrative tasks to the highest standard.

Whether it is your first career choice or you are switching to a new career, our high-quality course material will give you everything you need to know to become a skilled Administrative Assistant or Office Administrator.

Enrol in an Office Admin online course absolutely FREE! So, what are you thinking about!! Start learning today.

Highlights of the Essential Skills For Administrators – Classroom Training Course:

  • Enjoy free entrance to Office Admin online course
  • High-quality study notes or materials
  • Simple and step-by-step instructions will make your learning easier, quicker, and more enjoyable
  • Learn practical tips and techniques from an industry expert
  • Gain hands-on experience in training
  • Achieve your goals and transform your career by learning from an industry expert
  • Earn a CPD endorsed certification on successful completion
  • No hidden fees or exam charges
  • Ask any questions and get responses from a professional


Please note: Once you get the online access you have to secure your classroom spot by paying a fee of £179.

In order to earn an accredited certificate, you will attend practical training and get full access to our online student portal, where you will discover a treasure of high-quality learning resources including engaging lessons, tutorial videos and comprehensive manuals.

Course Summary:

In an organisation, the administration team rarely has two similar days as it performs an array of responsibilities. Administrative professionals are mostly employed for office-related tasks and can be found in a variety of business settings.

Office administrators ensure all clerical work and customer handling performed to the highest standards of professionalism. For the most part, they are required to be constantly flexible and responsive to the needs of management.

Office administration team is the first point of contact between the general public and businesses.

If you are interested in proceeding to a career as an office administrator/assistant, learning how to carry out clerical tasks that involve exceptional levels of communication, this course can help you reach your goals.

From creating administrative documents to essential Microsoft Office computer skills and data entry techniques, this course covers everything that will provide a solid grounding of the profession and save both your money and time. Our study materials are up-to-date and easy to follow, carefully designed by our expert tutors. This comprehensive course comprises engaging, professionally narrated modules, interactive quizzes, tests and exams.

Course outline:

In this Essential Skills For Administrators course, you will provide with the essential administration skills you need to succeed in the relevant industry. This comprehensive Essential Skills For Administrators course covers:

  • Developing written and oral communication skills
  • Carrying out clerical tasks to the highest standards
  • Supporting your managers and other team members
  • Managing business correspondence and organising professional priorities on the fly
  • Creating effective administrative systems
  • Presenting a professional and friendly image
  • Managing your time and communicating face to face with confidence
  • Offering excellent customer service for both internal and external customers
  • Delegating to others and accepting delegation
  • Dealing with difficult situations and handle complicated customers
  • Writing effective emails and business letters

What will this course help me do: learning outcomes?

This Essential Skills For Administrators course aims to help you become more productive and efficient at work/job through confirming that you are provided with the essential administration skills and excellence to carry out different tasks at different times, efficiently deal with the workload and become an active team member.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Essential Skills For Administrators – 1 Day Classroom Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Who is this course for?

Our top-rated admin courses are intended for administrative and clerical assistants, secretaries and receptionists looking to advance their administration knowledge and skills.

  • Individuals who prefer to study at a flexible schedule and environment.
  • Learners whose lifestyle means classroom/distance learning is the best choice
  • Aspiring office administrators, secretaries and administrative assistants
  • Professionals who want to add administration best practices to their skill set and acquire qualifications from a leading provider in the UK


  • No prior qualifications or experience needed for enrollment
  • Learners from all academic backgrounds can take the course
  • Applicants must be over the age of 17.
  • Basic English proficiency, along with literacy, ICT and numeracy

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Career path

Once you complete the course, there will be plenty of career options open to you. For example:

  • Personal Assistant
  • Secretary
  • Office Manager
  • Team Supervisor
  • Administration Worker
  • Executive Assistant
  • Receptionist
  • Administrative Assistant

Course Curriculum

Book Your Place
Book Your Place – Essential Skills For Administrators – 1 Day Classroom Training Course 00:00:00
Admin Support
Module One – Getting Started 00:30:00
Module Two – Getting Organized (I) 01:00:00
Module Three – Getting Organized (II) 01:00:00
Module Four – Managing Time 01:00:00
Module Five – Getting It All Done On Time 01:00:00
Module Six – Special Tasks 01:00:00
Module Seven – Verbal Communication Skills 01:00:00
Module Eight – Non-Verbal Communication Skills 01:00:00
Module Nine – Empowering Yourself 01:00:00
Module Ten – The Team of Two 01:00:00
Module Eleven – Taking Care of Yourself 01:00:00
Module Twelve – Wrapping Up 00:30:00
Administrative Management
Module One – Getting Started 00:30:00
Module Two – Why Your Office Needs Administrative Procedures 01:00:00
Module Three – Gathering the Right Tools 01:00:00
Module Four – Identifying Procedures to Include 01:00:00
Module Five – Top Five Procedures to Record 01:00:00
Module Six – What to Include in Your Binder (I) 01:00:00
Module Seven – What to Include in Your Binder (II) 01:00:00
Module Eight – Organizing Your Binder 01:00:00
Module Nine – What Not to Include in the Procedure Guide 01:00:00
Module Ten – Share Office Procedure Guide 01:00:00
Module Eleven – Successfully Executing the Guide 01:00:00
Module Twelve – Wrapping Up 00:30:00
Organisational Skills
Module One – Getting Started 00:30:00
Module Two – Remove the Clutter 01:00:00
Module Three – Prioritize 01:00:00
Module Four – Scheduling Your Time 01:00:00
Module Five – To Do Lists 01:00:00
Module Six – Paper and Paperless Storage 01:00:00
Module Seven – Organization in Your Work Area 01:00:00
Module Eight – Tools to Fight Procrastination 01:00:00
Module Nine – Organizing Your Inbox 01:00:00
Module Ten – Avoid the Causes of Disorganization 01:00:00
Module Eleven – Discipline is the Key to Stay Organized 01:00:00
Module Twelve – Wrapping Up 00:30:00
Personal Assistant
Module One – Getting Started 00:30:00
Module Two – Working with Your Manager 01:00:00
Module Three – Administrative Soft Skills 01:00:00
Module Four – Effective Time Management 01:00:00
Module Five – Meeting Management 01:00:00
Module Six – Tools of the Trade (I) 01:00:00
Module Seven – Tools of the Trade (II) 01:00:00
Module Eight – Being an Effective Gatekeeper 01:00:00
Module Nine – Organizational Skills 01:00:00
Module Ten – Confidentiality Guidelines 01:00:00
Module Eleven – Special Tasks 01:00:00
Module Twelve – Wrapping Up 00:30:00
Business Writing
Module One – Getting Started 00:30:00
Module Two – Working with Words 01:00:00
Module Three – Constructing Sentences 01:00:00
Module Four – Creating Paragraphs 01:00:00
Module Five – Writing Meeting Agendas 01:00:00
Module Six – Writing E-mails 01:00:00
Module Seven – Writing Business Letters 01:00:00
Module Eight – Writing Proposals 01:00:00
Module Nine – Writing Reports 01:00:00
Module Ten – Other Types of Documents 01:00:00
Module Eleven – Proofreading and Finishing 01:00:00
Module Twelve – Wrapping Up 00:30:00
Self Esteem & Confidence Building
Module One – Getting Started 01:00:00
Module Two – What Does Self-Confidence Mean To You 01:00:00
Module Three – Obstacles to Our Goals 01:00:00
Module Four – Communication Skills 01:00:00
Module Five – The Importance of Goal Setting 01:00:00
Module Six – Feeling the Part 01:00:00
Module Seven – Looking the Part 01:00:00
Module Eight – Sounding the Part 01:00:00
Module Nine – Powerful Presentations 00:30:00
Module Ten – Coping Techniques 01:00:00
Module Eleven – Dealing with Difficult Behavior 00:30:00
Module Twelve – Wrapping Up 00:15:00
Exercise Files – Self Esteem & Confidence Building 00:00:00
Microsoft Word
Module One – Getting Started 00:30:00
Module Two – Opening 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Document 01:00:00
Module Five – Basic Editing Tasks 01:00:00
Module Six – Basic Formatting Tasks 01:00:00
Module Seven – Formatting Paragraphs 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Styles 01:00:00
Module Ten – Formatting the Page 01:00:00
Module Eleven – Sharing Your Document 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities- Microsoft Word for Beginners 00:00:00
Microsoft PowerPoint
Module One – Getting Started 00:30:00
Module Two – Opening PowerPoint 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Presentation 01:00:00
Module Five – Working with Text 01:00:00
Module Six – Formatting Text and Paragraphs 01:00:00
Module Seven – Adding Pictures 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Transitions and Animations 01:00:00
Module Ten – Setting Up Your Slide Show 01:00:00
Module Eleven – Showtime! 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities-Microsoft PowerPoint for Beginners 00:00:00
Microsoft Excel
Module One – Getting Started 00:30:00
Module Two – Opening Excel 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Worksheet 01:00:00
Module Five – Viewing Excel Data 01:00:00
Module Six – Building Formulas 01:00:00
Module Seven – Using Excel Functions 01:00:00
Module Eight – Using Quick Analysis 01:00:00
Module Nine – Formatting Your Data 01:00:00
Module Ten – Using Styles, Themes, and Effects 01:00:00
Module Eleven – Printing and Sharing Your Workbook 01:00:00
Module Twelve – Wrapping Up 01:00:00
Activities – Microsoft Excel for Beginner Learners 00:00:00
Mock Exam
Mock Exam – Admin, Secretarial and PA Diploma Level 3 00:30:00
Final Exam
Final Exam – Admin, Secretarial and PA Diploma Level 3 00:30:00
Refer a Friend
Refer a Friend and Claim One Course for FREE 00:00:00

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