| Section 01: Introduction | |||
| Introduction | 00:02:00 | ||
| What is the purpose of this course? | 00:03:00 | ||
| Section 02: Fundamentals of Process Mapping | |||
| What is process mapping? | 00:04:00 | ||
| What is a flowchart? | 00:02:00 | ||
| Pros vs. Cons of a flowchart | 00:07:00 | ||
| Flowchart icons | 00:02:00 | ||
| Section 03: Scenario | |||
| Scenario | 00:02:00 | ||
| Section 04: The Process to Build a Flowchart | |||
| Step 1: Identify the process | 00:02:00 | ||
| Step 1: Identify the process demonstration | 00:02:00 | ||
| Step 2: Identify the parameters | 00:04:00 | ||
| Step 2: Identify the parameters demonstration | 00:04:00 | ||
| Step 3: Identify start & end | 00:03:00 | ||
| Step 3: Identify start & end demonstration | 00:03:00 | ||
| Step 4: Identify the departments | 00:02:00 | ||
| Step 4: Identify the department’s demonstration | 00:02:00 | ||
| Step 5: Identify the key steps | 00:02:00 | ||
| Step 5: Identify the key steps demonstration | 00:05:00 | ||
| Step 6: Identify the connecting steps | 00:02:00 | ||
| Step 6: Identify the connecting steps demonstration | 00:06:00 | ||
| Step 7: Identify the flow | 00:03:00 | ||
| Step 7: Identify the flow demonstration | 00:06:00 | ||
| Step 8: Validate the map | 00:02:00 | ||
| Step 8: Validate the map demonstration | 00:02:00 | ||
| Assignment | |||
| Assignment – Flowchart Mapping: An Introduction | 00:00:00 | ||