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Learning Outcome

Description

This Hospitality – Concierge course is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain an entrusted certificate after completing the course. Enrol now for a limited-time discounted price.

Like all the courses of One Education, this course is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily.

We don’t just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor support. 

Our expert instructors are always available to answer all your questions and make your learning experience exquisite.

After completing the Hospitality – Concierge, you will instantly get an e-certificate that will help you get jobs in the relevant field and will enrich your CV.

If you want to learn about this topic and achieve a certificate, you should consider this course from One Education.

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £79. There is an additional £10 postage charge for international students.

CPD Certification from One Education

After successfully completing the assessment of this course, you will qualify for the CPD Certificate from One Education as proof of your continued skill development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Endorsement

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an acknowledged lesson. One Education will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.

Method of Assessment

To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed, and CPD entrusted certificates. 

After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

After passing the assignment exam, you will be able to apply for a certificate.

Why study this course

Whether you’re an existing practitioner or aspiring expert, this course will enhance your expertise and boost your CV with key skills and certificates attesting to your knowledge.

The Hospitality – Concierge is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Module 01: Understanding the Service
Understanding the Service 00:12:00
Module 02: Types of Concierge Services
Types of Concierge Services 00:19:00
Module 03: Necessary Skills for Any Concierge
Necessary Skills for Any Concierge 00:26:00
Module 04: Principles for a Concierge Service Business
Principles for a Concierge Service Business 00:20:00
Module 05: Delivering Customer Service
Delivering Customer Service 00:13:00
Module 06: Concierge Work Environment and Etiquettes
Concierge Work Environment and Etiquettes 00:18:00
Module 07: Emergency Measures for a Hotel Concierge
Emergency Measures for a Hotel Concierge 00:13:00
Assignment
Assignment – Hospitality – Concierge 1 week
Order Your Certificate
Order Your Certificate QLS 00:00:00
  • £425.00 £25.00 ex Vat
  • 1 year
  • Number of Units9
  • Number of Quizzes0
  • 1 week

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