Housing Officer Training
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Housing Officer Training
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1 Year Access 
Level 3
11 Students -
15 hours, 40 minutes
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Warning! This course has been updated by the instructor, and a newer version is now available for learners.
We recommend you click below to access the updated course and stay up-to-date with the latest content.
Access The Updated Housing Officer TrainingSocial housing offers millions of people around the country the chance to rent accommodation owned or regulated by either the state or non-profit organisations. While it remains a controversial topic, it’s also recognised as a possible solution to housing inequality.
Course Description
Housing officers are responsible for assisting tenants in renting a property from a housing association or council. It is their job to look after tenants’ needs and ensure that all properties are maintained and looked after. In this Housing Officer Training course, you will familiarise with the day-to-day role of a housing officer, and the necessary skills required for this line of work.
In this comprehensive course, you will learn how to build solid relationships with your tenants and be able to advise them on matters such as finance and repairs. We will take you step-by-step through the inspection process, and the checklist for ensuring a home is safe and well-maintained. You will also learn about the history of social housing and the fundamentals of social housing management.
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
How is the course assessed?
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Certification
CPD Certification from One Education
After successfully completing the MCQ assessment, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.
Endorsed Certification from TQUK
Upon successful completion of the MCQ assessment, learners can order their TQUK Endorsed Certification by paying an accreditation fee of £39. International students will be required to pay an additional £10 postal charge.
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. The Housing Officer Training is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Course Curriculum
| Module 1: Introduction to Social Housing | |||
| Introduction | 01:00:00 | ||
| What is Social Housing | 00:05:00 | ||
| Why We Need More Social Housing | 00:30:00 | ||
| Social Housing Providers | 00:30:00 | ||
| Module 2: The Origins and Changes of Social Housing | |||
| The Origins of Social Housing, the Purpose and Aims of Social Landlords | 00:30:00 | ||
| Changes and the Impact on Functions of Social Housing | 00:05:00 | ||
| Module 3: Supply and Demand | |||
| What has Supply and Demand Got to do With Housing? | 00:30:00 | ||
| What is Affordable Housing? | 00:05:00 | ||
| Demand and Need | 00:15:00 | ||
| Acute Housing Need | 00:45:00 | ||
| The Management of Housing Need | 00:30:00 | ||
| Supply Issues | 00:15:00 | ||
| Areas of Oversupply | 00:15:00 | ||
| Module 4: Housing Management | |||
| Managing Social Housing | 00:30:00 | ||
| Forms of Social Housing Tenancy | 00:15:00 | ||
| Managing the Patch | 00:15:00 | ||
| Special Needs Housing Management | 00:30:00 | ||
| Special Consideration Groups | 00:15:00 | ||
| Unfavourable Medical or Related Condition | 00:15:00 | ||
| Street Sleepers | 00:05:00 | ||
| Other Victims of Societal Prejudice | 00:15:00 | ||
| The Management of Temporary Accommodation | 00:05:00 | ||
| Self-Management | 00:15:00 | ||
| Repairs and Maintenance | 00:30:00 | ||
| Organisational Management Issues | 00:30:00 | ||
| Module 5: Housing Finance | |||
| Understanding Housing Finance | 00:30:00 | ||
| Housing Balances | 00:15:00 | ||
| Capital Operations in the Social Housing Sector | 00:30:00 | ||
| Housing Association Capital Finance | 00:15:00 | ||
| Revenue Operations in the Social Housing Sector | 00:30:00 | ||
| Scope for HRA Subsidy Reform | 00:30:00 | ||
| Module 6: Housing Development | |||
| Introduction to Housing Development | 00:05:00 | ||
| The Strategic Planning Process | 00:15:00 | ||
| Planning Policy Implications | 01:30:00 | ||
| The Importance of Sustainability | 00:15:00 | ||
| The Importance of Planning | 00:30:00 | ||
| The Development Process | 01:00:00 | ||
| Mock Exam | |||
| Mock Exam- Housing Officer Training | 00:20:00 | ||
| Final Exam | |||
| Final Exam- Housing Officer Training | 00:20:00 | ||
