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Housing Officer Training

262 STUDENTS ENROLLED

Social housing offers millions of people around the country the chance to rent accommodation owned or regulated by either the state or non-profit organisations. While it remains a controversial topic, it’s also recognised as a possible solution to housing inequality.

Course Description

Housing officers are responsible for assisting tenants in renting a property from a housing association or council. It is their job to look after tenants’ needs and ensure that all properties are maintained and looked after. In this Housing Officer Training course, you will familiarise with the day-to-day role of a housing officer, and the necessary skills required for this line of work.

In this comprehensive course, you will learn how to build solid relationships with your tenants and be able to advise them on matters such as finance and repairs. We will take you step-by-step through the inspection process, and the checklist for ensuring a home is safe and well-maintained. You will also learn about the history of social housing and the fundamentals of social housing management.

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Certification

CPD Certification from One Education

After successfully completing the MCQ assessment, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Endorsed Certification from TQUK 

Upon successful completion of the MCQ assessment, learners can order their TQUK Endorsed Certification by paying an accreditation fee of £39. International students will be required to pay an additional £10 postal charge.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. The Housing Officer Training is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Module 1: Introduction to Social Housing
Introduction 01:00:00
What is Social Housing 00:05:00
Why We Need More Social Housing 00:30:00
Social Housing Providers 00:30:00
Module 2: The Origins and Changes of Social Housing
The Origins of Social Housing, the Purpose and Aims of Social Landlords 00:30:00
Changes and the Impact on Functions of Social Housing 00:05:00
Module 3: Supply and Demand
What has Supply and Demand Got to do With Housing? 00:30:00
What is Affordable Housing? 00:05:00
Demand and Need 00:15:00
Acute Housing Need 00:45:00
The Management of Housing Need 00:30:00
Supply Issues 00:15:00
Areas of Oversupply 00:15:00
Module 4: Housing Management
Managing Social Housing 00:30:00
Forms of Social Housing Tenancy 00:15:00
Managing the Patch 00:15:00
Special Needs Housing Management 00:30:00
Special Consideration Groups 00:15:00
Unfavourable Medical or Related Condition 00:15:00
Street Sleepers 00:05:00
Other Victims of Societal Prejudice 00:15:00
The Management of Temporary Accommodation 00:05:00
Self-Management 00:15:00
Repairs and Maintenance 00:30:00
Organisational Management Issues 00:30:00
Module 5: Housing Finance
Understanding Housing Finance 00:30:00
Housing Balances 00:15:00
Capital Operations in the Social Housing Sector 00:30:00
Housing Association Capital Finance 00:15:00
Revenue Operations in the Social Housing Sector 00:30:00
Scope for HRA Subsidy Reform 00:30:00
Module 6: Housing Development
Introduction to Housing Development 00:05:00
The Strategic Planning Process 00:15:00
Planning Policy Implications 01:30:00
The Importance of Sustainability 00:15:00
The Importance of Planning 00:30:00
The Development Process 01:00:00
Mock Exam
Mock Exam- Housing Officer Training 00:20:00
Final Exam
Final Exam- Housing Officer Training 00:20:00

Course Reviews

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PRIVATE COURSE
  • PRIVATE
  • 1 year
  • Number of Units37
  • Number of Quizzes2
  • 15 hours, 40 minutes

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