Introduction to Continuous Improvement

Introduction to Continuous Improvement


The Introduction to Continuous Improvement is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain an endorsed certificate after completing the course. Enrol now for a limited-time discounted price.

Like all the courses of One Education, this Introduction to Continuous Improvement is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily.

We don’t just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor support. 

Our expert instructors are always available to answer all your questions and make your learning experience exquisite.

After completing the Introduction to Continuous Improvement, you will instantly get an e-certificate that will help you get jobs in the relevant field and will enrich your CV.

If you want to learn about this topic and achieve a certificate, you should consider this Introduction to Continuous Improvement from One Education.

We are very upfront and clear about all the costs of the course.

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £39. There is an additional £10 postage charge for international students.

CPD Certification from One Education

After successfully completing the assessment of this course, you will qualify for the CPD Certificate from One Education as proof of your continued expert development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.


This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an endorsed lesson. One Education will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.

Method of Assessment

To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed, and CPD endorsed certificates. 

After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

After passing the assignment exam, you will be able to apply for a certificate.

Why Study This Course

Whether you’re an existing practitioner or aspiring expert, this course will enhance your expertise and boost your CV with key skills and an endorsed lesson attesting to your knowledge.

The Introduction to Continuous Improvement is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Introduction 00:04:00
The fundamentals of Continuous Improvement
What is Continuous Improvement (CI)? 00:04:00
Continuous Improvement vs. Business Improvement 00:02:00
Purpose of Continuous Improvement 00:03:00
Benefits of Continuous Improvement 00:01:00
Methodologies and approaches 00:03:00
The 6 key Indicators a CI Initiative is required
SLAs & KPIs 00:04:00
CSAT & ESAT 00:04:00
Employee turnover 00:03:00
Colleague data 00:04:00
Error & issue logs 00:04:00
Control metrics 00:05:00
The 6 tools to use when launching a CI Initiative
6 tools – Introduction 00:01:00
PDCA 00:04:00
Kaizen Workshop 00:05:00
Audit 00:04:00
Gemba Walk 00:05:00
Training 00:05:00
Process owner 00:04:00
Other points to consider
Importance of the team 00:03:00
Importance of communication 00:05:00
Importance of tools 00:04:00
Who conducts Continuous Improvement? 00:02:00
Lean & Six Sigma: An introduction 00:03:00
Case study 00:05:00
Close out
Close out 00:05:00
Assignment – Introduction to Continuous Improvement 1 day, 14 hours
Order Your Certificate
Order Your Certificate QLS 00:00:00

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