ITIL® 4 Specialist: Create, Deliver, and Support Certification Course

ITIL® 4 Specialist: Create, Deliver, and Support Certification Course

Overview

Empower Your Career in IT Service Management

This course provides in-depth knowledge of the ITIL® 4 framework, focusing on delivering efficient IT services aligned with business goals. Whether you prefer interactive live classes or flexible self-paced learning, we’ve tailored the learning experience to suit your needs.

 

Choose between two learning paths:

Course Delivery Options

1.Live Online Classes: Engage with expert instructors in real-time and benefit from career support services.

2. Self-Paced Online Learning

What You’ll Learn: Curriculum Highlights

Our structured curriculum breaks down complex ITIL concepts to prepare you for  IT Specialist: Create, Deliver, and Support roles:

Why Choose This ITIL® 4 Foundation Certification Course?

Certification & Assessment

After completing the course and passing the exam, learners will receive the official ITIL® 4 CDS certification. This qualification ensures they are ready for senior roles in IT service management.

Examination Format

Official Exam Booking Information

Upon enrollment in the course, we will promptly register you on the PeopleCert portal and issue an exam voucher. This voucher will enable you to schedule your ITIL® 4 examination at your convenience, within one year from the date of voucher issuance. To redeem the voucher and book your exam, you will need to have an active PeopleCert account. Once you are registered, you will receive all the required information for exam booking in your email directly from PeopleCert.

Frequently Asked Questions

Yes, you will earn an official ITIL® 4 CDS certification after passing the final exam.

Self-paced learners enjoy lifetime access. Live class participants will also have access to recorded sessions for future review.

Live classes provide real-time interaction with instructors and career support, while self-paced learning offers flexibility to study at your own pace. Both formats include the same curriculum and certification pathway.

You’ll have access to recorded sessions to catch up on missed classes.

No prior experience is required, though some familiarity with IT service management will be beneficial.

Course Curriculum

Introduction
Key Concepts of Service Management
Key Concepts of ITIL 4
Guiding Principles
Management Practices
Course Review
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With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.

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