ITIL® 4 Strategist: Direct, Plan, and Improve Certification Course
ITIL® 4 Strategist: Direct, Plan, and Improve Certification Course
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Course Overview: Align IT Strategy with Business Goals
The ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) course equips learners with the knowledge to develop, implement, and improve IT strategies that drive business success. Designed for professionals seeking leadership roles, this course focuses on integrating strategic direction with practical planning and continuous improvement.
With two delivery options—live classes or self-paced study—this course offers flexibility to suit your learning style and career aspirations.
Course Delivery Options
1. Live Online Classes
- Participate in real-time sessions with certified instructors and industry experts.
- Engage in practical workshops and collaborative projects.
- Access career support services, including job placement and interview preparation.
- Certification exam included with expert exam coaching.
- Recorded classes available for review anytime.
2. Self-Paced Learning
- Study at your own pace with lifetime access to materials.
- Downloadable resources and quizzes to track progress.
- Take mock exams to prepare for certification with confidence.
- A cost-effective option that ensures high-quality learning.
What You’ll Learn: Curriculum Highlights
- Introduction to Directing and Planning
- Learn the fundamentals of setting strategic IT direction and aligning plans with business goals.
- Outcome: Understand the role of strategic leadership in IT.
- Creating Effective Governance Structures
- Explore frameworks for decision-making and governance.
- Outcome: Implement governance practices that align with service delivery goals.
- Integrated Planning Practices
- Learn how to create cohesive plans that connect IT operations with long-term business objectives.
- Outcome: Develop strategies for resource allocation and risk management.
- Driving Continuous Improvement
- Discover tools and techniques for monitoring performance and making incremental improvements.
- Outcome: Build a culture of continuous improvement.
- Organisational Change Management
- Learn how to lead organisational changes effectively and minimise disruption.
- Outcome: Handle resistance to change with proven strategies.
- Course Review & Exam Preparation
- Consolidate your learning with practice exams and expert feedback.
- Outcome: Be fully prepared for the final certification exam.
Why Choose This ITIL® 4 Strategist Certification Course?
- Professional Certification: Earn a globally recognised credential in IT strategy and continuous improvement.
- Job-Ready Skills: Prepare for leadership roles such as IT Strategy Manager and Change Manager.
- Accredited Training: Gain industry-standard knowledge aligned with the ITIL framework.
- Career Support: With the live class option, access expert career coaching and job placement services.
Certification & Assessment
Upon successfully passing the exam, participants will receive the ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) certification.
Examination Format
- 40 multiple-choice questions.
- Passing mark: 26 out of 40 (65%).
- Duration: 60 minutes.
- Closed book exam.
Career Opportunities & Job Roles
This certification qualifies you for high-level roles, including:
- IT Strategy Manager
- IT Governance Lead
- Service Delivery Manager
- Change Manager
With the live class option, benefit from career support services, such as CV reviews and mock interview sessions, to enhance your job prospects.
Official Exam Booking Information
Upon enrollment in the course, we will promptly register you on the PeopleCert portal and issue an exam voucher. This voucher will enable you to schedule your ITIL® 4 examination at your convenience, within one year from the date of voucher issuance. To redeem the voucher and book your exam, you will need to have an active PeopleCert account. Once you are registered, you will receive all the required information for exam booking in your email directly from PeopleCert.
Frequently Asked Questions
Yes, upon passing the final exam, you will earn the ITIL® 4 DPI certification.
Self-paced learners receive lifetime access to all resources, while live class participants can access recorded sessions anytime.
Live classes offer real-time interaction and career services, while self-paced learning gives you the flexibility to study at your own convenience.
You can access recordings of all sessions to catch up on any missed content.
While prior IT service management experience is not mandatory, it will help you make the most of the course content.
Course Curriculum
| Introduction to Directing and Planning | |||
| Creating Effective Governance Structures | |||
| Integrated Planning Practices | |||
| Driving Continuous Improvement | |||
| Organisational Change Management | |||
| Course Review & Exam Preparation |
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With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
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