Lean Six Sigma: Toolkit equips professionals with structured problem-solving methods, data-driven decision tools, and process improvement techniques to reduce waste, enhance quality, optimise performance, and drive measurable operational excellence across organisations.
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Level 3
9 Students 
6 days, 5 hours 
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The “Lean Six Sigma: Toolkit” course focuses on process improvement using the DMAIC method to drive waste reduction and quality control across organizations. Learners gain practical skills in continuous improvement, data analysis, and variation reduction to enhance efficiency and performance metrics while building a strong foundation in operational excellence and measurable business outcomes.
Participants explore cause and effect tools, root cause analysis, and process mapping techniques to identify inefficiencies and improve quality control. The course emphasizes data analysis, voice of the customer insights, and variation reduction strategies to support effective process improvement and stronger decision-making across complex operational environments and continuous improvement initiatives.
Section 01 Introduction, Section 02 Cause and Effect Tools, Section 03 Working with Ideas Tools, Section 04 Process Mapping Tools, Section 05 Voice of the Customer Tools, and Section 06 Close Out ensure a structured learning path. The Lean Six Sigma toolkit strengthens performance metrics tracking, process mapping skills, and sustainable process improvement.
Learners complete an assignment designed to evaluate their understanding of the course content. The assignment is reviewed by qualified tutors who provide personalised feedback, allowing learners to demonstrate their applied knowledge and skills.
After completing the Lean Six Sigma: Toolkit course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Quality Licence Scheme Endorsed Certificate
Learners also have the option to order a Quality Licence Scheme (QLS) Endorsed Certificate as additional proof of achievement. The QLS Endorsed Certificate can be delivered by post for £79, with an additional £10 postage charge for international students.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Lean Six Sigma: Toolkit is essential for professionals aiming to improve business processes, reduce waste, and enhance operational efficiency. This course helps learners understand practical tools used to analyze performance and drive continuous improvement in organizations.
Studying this course develops skills in process mapping, data analysis, and problem-solving. It prepares professionals to identify inefficiencies, implement quality improvements, and support data-driven decision-making that increases productivity and business performance.
The Lean Six Sigma: Toolkit course has a total study time of 6 days, 5 hours. Learners can progress through the material at a flexible pace, enabling them to complete the programme conveniently while developing practical knowledge of process improvement tools, efficiency methods, and Lean Six Sigma techniques.
The Lean Six Sigma: Toolkit course requirements are simple and suitable for beginners and professionals in operations, quality, and process improvement roles. Learners should have basic analytical skills, problem-solving ability, and an interest in efficiency improvement, waste reduction, and data-driven decision-making. The course is fully online, allowing flexible access from any device so participants can study at their own pace and convenience.
It focuses on process improvement tools, waste reduction, efficiency enhancement, and problem-solving using Lean Six Sigma methodologies.
No, beginners can join, although basic knowledge of business or operations is helpful.
It is usually delivered online through self-paced modules, live virtual training, or blended learning formats.
Yes, most courses include quizzes, practical exercises, and process improvement case studies.
You will receive a certificate of completion in Lean Six Sigma: Toolkit.
You can work in operations, quality improvement, process analysis, business consulting, or continuous improvement roles.
| Section 01: Introduction | |||
| Introduction | 00:05:00 | ||
| Lean Six Sigma: An introduction | 00:03:00 | ||
| DMAIC | 00:04:00 | ||
| The benefits of Lean Six Sigma & the toolkit | 00:02:00 | ||
| Scenario for this course | 00:02:00 | ||
| Section 02: Cause and Effect Tools | |||
| Introduction to cause and effect | 00:03:00 | ||
| Ishikawa Diagram | 00:05:00 | ||
| Ishikawa Diagram: Demonstration | 00:05:00 | ||
| 5 Whys | 00:03:00 | ||
| 5 Whys: Demonstration | 00:03:00 | ||
| Pareto Chart | 00:03:00 | ||
| Pareto Chart: Demonstration | 00:03:00 | ||
| C&E Matrix | 00:03:00 | ||
| C&E Matrix: Demonstration | 00:05:00 | ||
| Section 03: Working with Ideas Tools | |||
| Working with ideas introduction | 00:02:00 | ||
| Brainstorming | 00:06:00 | ||
| Brainstorming: Demonstration | 00:02:00 | ||
| Affinity Diagram | 00:04:00 | ||
| Affinity Diagram: Demonstration | 00:03:00 | ||
| Multivoting | 00:03:00 | ||
| Multivoting: Demonstration | 00:04:00 | ||
| Section 04: Process Mapping Tools | |||
| Introduction to Process Maps | 00:03:00 | ||
| Swim lane | 00:04:00 | ||
| Swim lane: Demonstration | 00:07:00 | ||
| SIPOC | 00:03:00 | ||
| SIPOC: Demonstration | 00:04:00 | ||
| Value Stream Map | 00:05:00 | ||
| Value Stream Map: Demonstration | 00:07:00 | ||
| Time Value Map | 00:03:00 | ||
| Time Value Map: Demonstration | 00:03:00 | ||
| Value Add Chart | 00:04:00 | ||
| Value add chart: Demonstration | 00:02:00 | ||
| Spaghetti Diagram | 00:04:00 | ||
| Spaghetti Diagram: Demonstration | 00:05:00 | ||
| Section 05: Voice of the Customer Tools | |||
| Introduction to the voice of the customer | 00:02:00 | ||
| Customer Segmentation | 00:04:00 | ||
| Types and sources of customer data | 00:05:00 | ||
| Interviews | 00:07:00 | ||
| Point of use observations | 00:06:00 | ||
| Focus groups | 00:05:00 | ||
| Surveys | 00:05:00 | ||
| Kano Analysis | 00:04:00 | ||
| Kano Analysis: Demonstration | 00:04:00 | ||
| Critical to Quality Tree | 00:04:00 | ||
| Critical to Quality Tree: Demonstration | 00:02:00 | ||
| Section 06: Close Out | |||
| Close out | 00:04:00 | ||
| Resource | 00:00:00 | ||
| Assignment | |||
| Assignment – Lean Six Sigma: Toolkit | 6 days, 3 hours | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||
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