Discover how to support and enhance your company’s process improvement procedures by taking this Lean Six Sigma: Toolkit course. You can then use Lean Six Sigma as the benchmark methodology for focusing workforce efforts on removing waste and increasing efficiency in the marketplace.
This valuable Six Sigma tutorial provides details, techniques, and planning tools to enable high levels of improvement in all aspects of your working routines. You will be given an overall view of the toolkit available and the data-driven improvement cycle (DMAIC). From there, you will learn how to use analytics (Ishikawa, Pareto, etc.), work with ideas (brainstorming, multi voting, etc.), utilise process mapping (swim lane, spaghetti diagram, etc.), and listen to the customer (Kano analysis, focus groups, etc.). A full set of procedures and templates are provided to tailor and apply to your working environment.
By completing this training, you will have upgraded your understanding of service improvement and start to reap the benefits of its advantages in the marketplace.
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
Endorsed Certificate of Achievement from the Quality Licence Scheme
Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £79.00. Please note that overseas students may be charged an additional £10 for postage.
CPD Certificate of Achievement from One Education
Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an endorsed lesson. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.
It doesn’t matter if you are an aspiring expert or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an acknowledged certificate attesting to your knowledge.
The Lean Six Sigma: Toolkit is fully available to anyone, and no previous lessons are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.
|Section 01: Introduction|
|Lean Six Sigma: An introduction||00:03:00|
|The benefits of Lean Six Sigma & the toolkit||00:02:00|
|Scenario for this course||00:02:00|
|Section 02: Cause and Effect Tools|
|Introduction to cause and effect||00:03:00|
|Ishikawa Diagram: Demonstration||00:05:00|
|5 Whys: Demonstration||00:03:00|
|Pareto Chart: Demonstration||00:03:00|
|C&E Matrix: Demonstration||00:05:00|
|Section 03: Working with Ideas Tools|
|Working with ideas introduction||00:02:00|
|Affinity Diagram: Demonstration||00:03:00|
|Section 04: Process Mapping Tools|
|Introduction to Process Maps||00:03:00|
|Swim lane: Demonstration||00:07:00|
|Value Stream Map||00:05:00|
|Value Stream Map: Demonstration||00:07:00|
|Time Value Map||00:03:00|
|Time Value Map: Demonstration||00:03:00|
|Value Add Chart||00:04:00|
|Value add chart: Demonstration||00:02:00|
|Spaghetti Diagram: Demonstration||00:05:00|
|Section 05: Voice of the Customer Tools|
|Introduction to the voice of the customer||00:02:00|
|Types and sources of customer data||00:05:00|
|Point of use observations||00:06:00|
|Kano Analysis: Demonstration||00:04:00|
|Critical to Quality Tree||00:04:00|
|Critical to Quality Tree: Demonstration||00:02:00|
|Section 06: Close Out|
|Assignment – Lean Six Sigma: Toolkit||6 days, 3 hours|
|Order Your Certificate|
|Order Your Certificate QLS||00:00:00|