Complete Medical Receptionist Course

Medical Receptionist Course

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Overview of Medical Receptionist Course

Medical receptionists work in a variety of healthcare settings, greeting visitors, welcoming patients, managing appointments and carrying out other administrative duties. This comprehensive Medical Receptionist Course is designed to introduce the role of a medical receptionist, the skills required for this profession, and the different professional settings of a medical receptionist.

You will start by learning about the structure of the NHS, healthcare in the UK, and the development of the healthcare industry. After that, you will explore the role and responsibilities of a medical receptionist, including customer service best practice and clinical risk management. This course provides case studies and practical exercises to help you to apply your newfound skills in the real world. Enrol today, and fast track your career.

Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Complete Medical Receptionist Course doesn’t entitle you to practise as a professional in this specific field.

Highlights of  The Medical Receptionist Course:

  • Fast track your medical career with an accredited certificate in Medical Receptionist
  • Gain a solid understanding of the role and responsibilities of a medical receptionist
  • Broaden your knowledge of the structure of the NHS and the healthcare industry
  • Familiarise with everyday medical terminology and phrases
  • Learn about health and safety regulations, including infection prevention and control 
  • Have solid knowledge of hospital hygiene and personal hygiene best practice
  • Explore a wide range of hospital services, including medical records procedures
  • Develop your knowledge of regulatory organisations, hospital laws and regulations

Medical Receptionist Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Text lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

Who is This Medical Receptionist Course for?

This introductory Medical Receptionist Training course is suitable for aspiring medical receptionists, as well as those who are new to the field. As a general course, it is ideal for those who wish to gain the skills and accreditation to kickstart their career. There are no entry requirements for this course, which can be studied on a full-time or part-time basis.

Method of Assessment

To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificate. After passing the exam, you will be able to apply for a certificate.

In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

Medical Receptionist Certificate

CPD Certification from One Education

After successfully completing the MCQ assessment, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Why study this Course?

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Medical Receptionist Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Career Path

This Complete Medical Receptionist Course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our course now and get started on the journey of taking your career to the next level.

Course Curriculum

Medical Receptionist
Introduction to Healthcare and Receptionists 00:10:00
National Health Services 00:18:00
Responsibilities and Skills of Medical Receptionists 00:15:00
Personal Grooming and Hygiene 00:18:00
Work in Socially Diverse Environment 00:20:00
Reception Service Patterns 00:18:00
The Hospital Services 00:15:00
Health and Safety in Clinical Environment 00:10:00
Security Concerns for Receptionists 00:12:00
Regulatory Organisations in United Kingdom 00:14:00
Healthcare Laws and Regulations 00:16:00
Medical Terminology for Receptionists 00:20:00
Mock Exam
Mock Exam- Medical Receptionist Course 00:20:00
Final Exam
Final Exam- Medical Receptionist Course 00:20:00

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