Overview

Medical receptionists work in a variety of healthcare settings, greeting visitors, welcoming patients, managing appointments and carrying out other administrative duties. This comprehensive course is designed to introduce the role of a medical receptionist, the skills required for this profession, and the different professional settings of a medical receptionist.

You will start by learning about the structure of the NHS, healthcare in the UK, and the development of the healthcare industry. After that, you will explore the role and responsibilities of a medical receptionist, including customer service best practice and clinical risk management. This course provides case studies and practical exercises to help you to apply your newfound skills in the real world. Enrol today, and fast track your career.

Highlights of  The Medical Receptionist Course:

• Fast track your medical career with an accredited certificate in Medical Receptionist
• Gain a solid understanding of the role and responsibilities of a medical receptionist
• Broaden your knowledge of the structure of the NHS and the healthcare industry
• Familiarise with everyday medical terminology and phrases
• Learn about health and safety regulations, including infection prevention and control 
• Have solid knowledge of hospital hygiene and personal hygiene best practice
• Explore a wide range of hospital services, including medical records procedures
• Develop your knowledge of regulatory organisations, hospital laws and regulations

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

• Text lessons
• Online study materials
• Mock exams
• Multiple-choice assessment

Who is This Course for?

This introductory training course is suitable for aspiring medical receptionists, as well as those who are new to the field. As a general course, it is ideal for those who wish to gain the skills and accreditation to kickstart their career. There are no entry requirements for this course, which can be studied on a full-time or part-time basis.

Why Study This Course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Medical Receptionist Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Method of Assessment

To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for ABC endorsed and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.

In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

Certification

Endorsed Certification from ABC Awards

After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new qualification. Endorsed certificates can be ordered and get delivered to your home by post for only £109 . There is an additional £10 postage charge for international students.

CPD Certification from One Education

After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that One Education has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 5 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by One Education to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.   ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

Career Path

On successful completion of this course, learners will be equipped with the fundamental skills and knowledge to kickstart their medical career. Related roles in this field include:

• Medical Receptionist
• Medical Assistant
• Medical Administrator
• Medical Secretary