Medical Receptionist Course

Medical Receptionist Course



Medical receptionists work in a variety of healthcare settings, greeting visitors, welcoming patients, managing appointments and carrying out other administrative duties. This comprehensive course is designed to introduce the role of a medical receptionist, the skills required for this profession, and the different professional settings of a medical receptionist.

You will start by learning about the structure of the NHS, healthcare in the UK, and the development of the healthcare industry. After that, you will explore the role and responsibilities of a medical receptionist, including customer service best practice and clinical risk management. This course provides case studies and practical exercises to help you to apply your newfound skills in the real world. Enrol today, and fast track your career.

Highlights of  The Medical Receptionist Course:

  • Fast track your medical career with an accredited certificate in Medical Receptionist
  • Gain a solid understanding of the role and responsibilities of a medical receptionist
  • Broaden your knowledge of the structure of the NHS and the healthcare industry
  • Familiarise with everyday medical terminology and phrases
  • Learn about health and safety regulations, including infection prevention and control 
  • Have solid knowledge of hospital hygiene and personal hygiene best practice
  • Explore a wide range of hospital services, including medical records procedures
  • Develop your knowledge of regulatory organisations, hospital laws and regulations

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

Who is This Course for?

This introductory training course is suitable for aspiring medical receptionists, as well as those who are new to the field. As a general course, it is ideal for those who wish to gain the skills and accreditation to kickstart their career. There are no entry requirements for this course, which can be studied on a full-time or part-time basis.

Why Study This Course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Medical Receptionist Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

How is The Course Assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I Receive a Certificate of Completion?

Upon successful completion, you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Career Path

On successful completion of this course, learners will be equipped with the fundamental skills and knowledge to kickstart their medical career. Related roles in this field include:

  • Medical Receptionist
  • Medical Assistant
  • Medical Administrator
  • Medical Secretary

Course Curriculum

Medical Receptionist
Introduction to Healthcare and Receptionists 00:10:00
National Health Services 00:18:00
Responsibilities and Skills of Medical Receptionists 00:15:00
Personal Grooming and Hygiene 00:18:00
Work in Socially Diverse Environment 00:20:00
Reception Service Patterns 00:18:00
The Hospital Services 00:15:00
Health and Safety in Clinical Environment 00:10:00
Security Concerns for Receptionists 00:12:00
Regulatory Organisations in United Kingdom 00:14:00
Healthcare Laws and Regulations 00:16:00
Medical Terminology for Receptionists 00:20:00
Mock Exam
Mock Exam- Medical Receptionist Course 00:20:00
Final Exam
Final Exam- Medical Receptionist Course 00:20:00

Course Reviews


2 ratings
  • 5 stars1
  • 4 stars1
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  • 1 stars0
  1. Good course


    I enjoyed completing this course and did so within one day.
    However, I was deducted 4 marks for a question that did not appear on the screen and gave me no option to view the question, there was merely a blank space where the question should have been which I find a little unfair to have the points removed if there was no question to answer.
    None the less, I did pass the exam, but would have liked the opportunity to complete the exam fully.

  2. Great Course,


    Highly Recommend the course, The layout and structure of the course is very straight forward to follow and can be done at your own time. I have an 18 month baby at home and did the course around him. Many courses can become quite repetitive but i found this course really enjoyable.


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