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ofqual ncfe pathway
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Learning Outcome


Interchange information within and beyond your organisation to reach your goals by communicating successfully during collaborations with the assistance of this Communication in a Business Environment unit.

Ofqual regulates the Communication in a Business Environment unit, allowing you to obtain high-quality education digitally. This unit is intended for students aged 16 and above. This course seeks to teach students how to communicate eloquently. This unit has a Guided Learning Hour value of 19 and a total credit value of 3. You can take this unit in addition to any of our diploma credentials. 

This unit on Communication in a Business Environment is meant to provide students with an understanding of written and spoken business communication standards. Learners will be able to write business communications and converse verbally in business situations. 

Participate in this unit to gain competency in every spectrum of business communication!

Will I receive a certificate of completion?

Upon successful completion, you will qualify for an IAO & CPD-accredited certificate, which is available in the form of a PDF Certificate for £9 and a Hard Copy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and a certificate attesting to your knowledge.

The Communication in a Business Environment is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.


To learn about what each qualification means, please check out this file.

To learn about the differences between Award, Diploma and Certificate, please read this file.

After enrolling, you will receive your log in details for our learning platform. Here you will find the resources, guidance, assignments and tips you need to succeed with your studies. You will get dedicated support from a student mentor who will provide you with the tips and guidance throughout the course. The mentor will guide you in understanding the guidance, learning outcomes and assessment criteria for the course and will also suggest additional study materials so that you can study the topics thoroughly. You will have a clear understanding of the requirements of each unit for getting qualified. You can contact with the mentor through email any time. After submitting all the assignments, you will get detailed feedback from our qualified assessor, if needed. It will help you prepare in the best possible way and find out any flaws that can prevent you getting qualified.

Yes, all the costs are included in the price. However, you may have to pay some extra for certain condition and qualification.

Yes. As well as being accredited by an industry leading Institute, your course is also regulated and approved by Ofqual, the governing body for Qualifications in the UK. This means you can study any of our courses safe in the knowledge that upon completion of your studies you will receive a certificate of your educational achievement which will be recognised globally.

To learn about the difference between CPD course and Regulated Qualification, please read this file.

UCAS points (also known as UCAS Tariff points) are a way of measuring the relative value of all post-16 qualifications in the UK.

Course Curriculum

Application Form
Application Form 00:00:00
Communication in a Business Environment
1. The Requirements of Written and Verbal Business Communication 00:00:00
2. The Communication Requirements of Different Audiences 00:00:00
3. The Importance of Using Correct Grammar, Sentence Structure, Punctuation, Spelling and Conventions in Business Communications 00:00:00
4. Importance of Using Appropriate Body Language and Tone of Voice When Communicating Verbally 00:00:00
5. The Nature, Purpose, Audience and Use of the Information to be Communicated 00:00:00
6. Use Communication Channels that are Appropriate to the Information to be Communicated and the Audience 00:00:00
7. Present Information in the Format that Meets the Brief 00:00:00
8. Adhere to Agreed Business Communication Conventions and Degree of Formality of Expression When Producing Documents 00:00:00
9. Produce Business Communications that are Clear, Accurate and Correct 00:00:00
10. Meet Agreed Deadlines in Communicating with Others 00:00:00
11. The Nature, Purpose, Recipient(s) and Intended Use of the Information to be Communicated 00:00:00
12. Use Language that is Appropriate for the Recipient’s Needs 00:00:00
13. Use Body Language and Tone of Voice to Reinforce Messages 00:00:00
14. The Meaning and Implications of Information that is Communicated Verbally 00:00:00
15. Confirm that a Recipient Has Understood Correctly What Has Been Communicated 00:00:00
Communicate in a Business Environment (D5059690) 00:00:00
Stakeholders (LO-1) 00:00:00
Ways to Effectively Communicate with Stakeholders (LO-2) 00:00:00

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