NCFE Level 3 Diploma for Business Administrators

NCFE Level 3 Diploma for Business Administrators


Encompass a wide range of responsibilities in the corporate and business sector with this staggering NCFE Level 3 Diploma for Business Administrators course. Mentoring and supervising employees, resolving conflicts, creating and executing strategies, and achieving objectives will become second nature to you. 

The NCFE Level 3 Diploma for Business Administrators qualification is regulated by Ofqual, offering you to get formal education online. This course will teach you how to plan and organise work, analyse processes, provide recommendations for improving working practises, address business issues via effective decision-making, and scope, plan, manage and evaluate a project. You will be able to manage your personal and professional growth while also understanding your organisation and the legal environment in which it works. You will also learn how to communicate effectively in a corporate setting and show business IT abilities. 

This NCFE Level 3 Diploma for Business Administrators qualification will prepare you to be in charge of a business’s daily operations. You’ll be an expert at recruiting employees, conducting department meetings, and interacting with top management in order to integrate new rules and procedures into organisational processes. 

Enrol now to demonstrate outstanding administrative abilities and progress in the business world!

Learning Outcomes:

  • Acknowledge the organisational planning and processes.
  • Grasp the legislation, structure and finance in a business environment.
  • Get extensive abilities in decision making and problem-solving in a business environment.
  • Gain an in-depth perception of communication in a business environment.
  • Heighten IT skills for business.
  • Concede project management skills for business.
  • Gather knowledge of the development of self and others.

Guided Learning Hours:

Guided Learning Hours estimate how much time a mentor, classroom facilitator, or other professional educator spends on average consulting with a student, either face to face or in real-time, to help the student achieve the course’s learning outcomes at a satisfactory level. 

GLH for this qualification is 240 hours.

Total Qualification Time:

Total Qualification Time comprises of the Guided Learning Hours for the qualification and an estimate of the number of hours a learner will reasonably be likely to spend in preparation, study or any other form of participation in education or training, including assessment, which takes place as directed by – but not under the immediate guidance or supervision of – a lecturer, supervisor, Tutor or other appropriate providers of education or training.

TQT for this qualification is 405 Hours.

Method of Assessment

ach learner must create a portfolio of evidence generated from appropriate assessment tasks, which demonstrates achievement of all the learning outcomes associated with each unit. Upon completing each unit, learners must declare that the work produced is their own, and the Assessor will countersign this. 

The learner will complete internally assessed work in accordance with the qualification specification.

Who is this course for?

  • Students who wish to learn the essential skills needed in a business industry
  • Individuals who want to prepare themselves for a better career opportunity
  • Individuals who wish to obtain an education at a higher level


This qualification is designed for students who wish to know better the abilities needed to operate effectively in a business setting, corporate culture, and responsibilities. This qualification has no specified prerequisites. However, 

  • This qualification is intended for learners aged 16 and above. 
  • Learners who have previously completed a Level 2 certification may find it helpful.

Career Path

This credential will enhance your chances in the business sector and assist you in obtaining further higher education qualifications.


To learn about what each qualification means, please check out this file.

To learn about the differences between Award, Diploma and Certificate, please read this file.

After enrolling, you will receive your log in details for our learning platform. Here you will find the resources, guidance, assignments and tips you need to succeed with your studies. You will get dedicated support from a student mentor who will provide you with the tips and guidance throughout the course. The mentor will guide you in understanding the guidance, learning outcomes and assessment criteria for the course and will also suggest additional study materials so that you can study the topics thoroughly. You will have a clear understanding of the requirements of each unit for getting qualified. You can contact with the mentor through email any time. After submitting all the assignments, you will get detailed feedback from our qualified assessor, if needed. It will help you prepare in the best possible way and find out any flaws that can prevent you getting qualified.

Yes, all the costs are included in the price. However, you may have to pay some extra for certain condition and qualification.

Yes. As well as being accredited by an industry leading Institute, your course is also regulated and approved by Ofqual, the governing body for Qualifications in the UK. This means you can study any of our courses safe in the knowledge that upon completion of your studies you will receive a certificate of your educational achievement which will be recognised globally.

To learn about the difference between CPD course and Regulated Qualification, please read this file.

UCAS points (also known as UCAS Tariff points) are a way of measuring the relative value of all post-16 qualifications in the UK.

Course Curriculum

Induction Form
Induction Form 00:05:00
Registration Entry Form
Registration Entry Form 00:05:00
Unit 01: Organisational Planning and Processes
Lo1: Be Able to Plan and Organise Work and Review Processes Within the Organisation
01. Taking Responsibility for Initiating and Completing Tasks 00:00:00
02. Managing Priorities and Time in Order to Successfully Meet Deadlines 00:00:00
03. Communicating Appropriately and Managing the Expectations of Colleagues 00:00:00
04. Reviewing Processes and Making Suggestions for Improvements to Working Practice 00:00:00
05. Strategic Approach to Improve the Accounts Payable Management Process 00:00:00
Lo2: Be Able to Manage Resources Within an Office Environment
01. Maintenance of Office Resources and Effective Relationships with Suppliers 00:00:00
02. Providing Administrative Services Document Production 00:00:00
03. Providing Administrative Services Use of Email Software 00:00:00
Lo3: Be Able to Prepare and Organise Meetings
01. How to Select a Meeting Venue and Carry Out a Risk Assessment 00:00:00
02. Necessary Meeting Documents and Special Requirements of Attendees 00:00:00
03. The Legal Requirements of Formal Minutes Taking 00:00:00
04. Distributing Minutes and Carrying Out Follow-up Actions 00:00:00
Lo4: Be Able to Prepare and Organise Events
01. Venue Requirements and Layout and Resource Management for an Event 00:00:00
02. Distributing Pre-event Documentation and Considering Special Requirements of Event Attendees 00:00:00
03. Post-Event Actions and Follow-up Actions 00:00:00
Lo5: Be Able to Organise Logistics
01. Researching and Selecting the Right Supplier for Delivering Services within Budget 00:00:00
02. Understanding and Taking Responsibility for Logistics 00:00:00
03. Keeping Appropriate Records of Logistics Arrangements 00:00:00
Unit 02: Legislation, Structure and Finance in a Business Environment
Lo1: Understand Organisational Purpose and Structure
01. Vision, Values and Purpose of the Organisation 00:00:00
02. Impact of Political, Economic, Socio-Cultural, Environmental and other External Influences on Organisation’s Goals 00:00:00
03. Strategic Analysis Tools 00:00:00
04. Organisational Structure 00:00:00
Lo2: Understand Law, Regulations and Policies That Apply to Their Organisation and Role
05. Legal Obligations of Different Types of Businesses 00:00:00
06. Legal Obligations of the Employer for Health and Safety in the Workplace 00:00:00
07. Impacts of Equality, Diversity and Inclusion 00:00:00
08. Rquirements of Data Protection, Copyright and Intellectual Property Legislation Relating to Document Production 00:00:00
09. Compliance to the Policies and Procedures of the Organisation and Ensuring Data Protection for Sending Emails and Attachments 00:00:00
Lo3: Understand the Principles of Managing Change
10. Need for Change and the Consequences of Not Implementing Change 00:00:00
11. Importance of Effective Leadership When Implementing Change 00:00:00
12. Change Management Models 00:00:00
13. Different Types of Barriers to Change and How to Deal With These Topics to Be Covered 00:00:00
14. Change Management Projects 00:00:00
Lo4: Understand the Principles of Business Finance
15. Principles of Business Finance 00:00:00
Unit 03: Communication in a Business Environment
Lo1: Be Able to Manage Stakeholder Relationships
1. Stakeholder Identification and Their Relationship with the Organisation 00:00:00
2. Managing and Working Together with Stakeholders 00:00:00
3. Communication and Relationship Development with Internal and External Stakeholders 00:00:00
Lo2: Be Able to Communicate Effectively
1. Various Methods for Effective Communication in Business 00:00:00
2. The Style and Content of Communication According to the Audience 00:00:00
3. Appropriate Response in Accordance with Organisational Policies and Standards 00:00:00
4. Different Tools and Channels of Social Media for Business Use 00:00:00
5. How to Plan and Create a Social Media Campaign for Your Business 00:00:00
Unit 04: Decision Making and Problem-solving in a Business Environment
Lo 1: Know How to Make Effective Decisions
1. Defining the Objectives, Scope and Success Criteria of the Decisions to be Taken in a Business 00:00:00
2. The Potential Impact of Various Options in Decision Making 00:00:00
3. Making Effective Decisions Based on Sound Reasoning 00:00:00
4. Considering the Views of Others and Seeking Advice During Decision Making 00:00:00
5. Why Decisions should Align with Business Objectives, Values and Policies 00:00:00
6. How to Communicate the Outcome of a Decision in an Appropriate Way 00:00:00
7. How to Manage Challenging Situations in a Professional Way 00:00:00
Lo 2: Be Able to Resolve Business Problems
1. How to Identify the Nature, Likely Cause and Implications of Problems in Business 00:00:00
2. Resolving Business Problems with Good Judgement 00:00:00
3. Resolving Complaints in an Effective and Timely Manner 00:00:00
4. Considering the Views of Others When Solving a Problem 00:00:00
Unit 05: It Skills for Business
Lo1: Be Able to Use It Software to Create, Format and Present Documents
1. Techniques for Editing Information 00:00:00
2. Document Formatting 00:00:00
3. Organise Large Documents 00:00:00
4. Create and Modify Columns, Tables and Forms to Organise Information 00:00:00
5. Select and Use Appropriate Templates 00:00:00
6. Checking and Making Corrections Using Tools 00:00:00
Lo2: Be Able to Use Email Software Effectively
7. Use Email Software Effectively 00:00:00
8. Organise, Store and Archive Email Messages Effectively 00:00:00
9. Send Email Messages to Individuals and Groups 00:00:00
10. Use an Address Book to Organise Contact Information 00:00:00
11. Use Email Software Tools and Techniques to Automate Responses 00:00:00
12. Email Software to Manage Meetings and Calendar (Part-1) 00:00:00
Lo3: Be Able to Use a Spreadsheet to Enter, Edit and Organise Numerical and Other Data
13. Data Entry and Structure in Spreadsheet 00:00:00
14. Combine and Link Data From Different Sources 00:00:00
15. Analysing Data and Functions 00:00:00
16. Edit & Format a Spreadsheet 00:00:00
17. Generate, Develop and Format Charts and Graphs 00:00:00
18. Detect and Correct Errors in Formulas 00:00:00
Lo4: Be Able to Enter, Edit and Organise Structured Information in a Database
19. Database Tools and Techniques and Use of It Tools 00:00:00
20. Create and Run Database Queries 00:00:00
21. Database Planning Process & Activities Overview (part-1) 00:00:00
Lo5: Be Able to Perform Financial Processes Using It Packages and Systems Relevant to the Organisation
22. Organisation’s Financial Processes for Sales Invoicing, Purchasing, Payments and Receipts 00:00:00
23. Financial Processes 00:00:00
24. Managing Financial Records in an Electronic Environment 00:00:00
Lo6: Be Able to Contribute to the Development of the Organisation’s Administrative Systems
25. Produce a Range of Documents and Records 00:00:00
26. Improving Record Keeping System 00:00:00
27. A Suitable Format to Present a Business Proposal 00:00:00
28. Reviewing and Correcting the Errors 00:00:00
29. Maintain Accessible Filing Systems and Records 00:00:00
30. Manage Confidential Information in Compliance With Organisational Procedures 00:00:00
Unit 06: Project Management Skills for Business
Lo 01: Understand How to Manage a Project Using Relevant Project Management Principles and Tools
1. The Features of a Project Business Case 00:00:00
2. Explain the Stages of a Project Lifecycle 00:00:00
3. The Roles of People Involved in a Project 00:00:00
4. Various Aspects of a Project Plan 00:00:00
5. Project Planning and Management Tools 00:00:00
Lo 02: Be Able to Scope and Plan a Project Using Relevant Project Management Principles and Tools
1. Project Management Principles 00:00:00
2. Project Management Methodologies 00:00:00
3. Scope, Purpose and Stakeholders of a Project 00:00:00
4. Planning Required Resources and Developing a Project Plan 00:00:00
Lo 03: Be Able to Manage a Project
1. Implementing Plans within Agreed Budget 00:00:00
2. Measure Project Progress 00:00:00
3. Project Revision 00:00:00
4. Reviewing and Revising Plans in Accordance with Project Objectives and Identified Risks 00:00:00
5. Keeping Stakeholders Up-to-date with Project Progress 00:00:00
Lo 04: Be Able to Evaluate a Project
1. Evaluating the Success of a Project 00:00:00
Unit 07: Development of Self and Others
LO1: Be able to manage personal and professional development
1. Assessing Personal and Professional Development Needs. 00:00:00
2. Getting Performance Feedback 00:00:00
3. Planning, Executing, Reviewing and Revising Personal & Professional Development 00:00:00
LO2: Be able to contribute to team cohesion and productivity
1. Demonstrating Necessary Level of Expertise 00:00:00
2. Ways to Continuously Improve Work 00:00:00
3. Becoming a Role Model_ Coach and Share Your Area of Expertise with Others 00:00:00
4. Sharing Administrative Best Practices across the Organisation 00:00:00
LO3: Be able to use interpersonal skills to build and maintain positive working relationships
1. Positive Working Relationships within Own Team and across the Organisation 00:00:00
2. Demonstrating the Ability to Influence and Challenge Appropriately 00:00:00
Submit Your Assignments – NCFE Level 3 Diploma for Business Administrators
Submit Your Assignments – NCFE Level 3 Diploma for Business Administrators 00:00:00
Resubmit Your Assignments – NCFE Level 3 Diploma for Business Administrators
Resubmit Your Assignments – NCFE Level 3 Diploma for Business Administrators 00:00:00
End of Course Questionnaire
End of Course Questionnaire 00:00:00

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