| Induction Form | |||
| Induction Form | 00:05:00 | ||
| Registration Entry Form | |||
| Registration Entry Form | 00:05:00 | ||
| Unit 01 : Promote Communication in Care Settings | |||
| Support Materials | |||
| Necessity of Communication in Health and Social Care | 00:00:00 | ||
| Types of Communication | 00:00:00 | ||
| Communication and Language Needs and Preferences | 00:00:00 | ||
| Barriers to Communication | 00:00:00 | ||
| Confidentiality | 00:00:00 | ||
| Strategies for Overcoming Communication Barriers | 00:00:00 | ||
| Downloadable Resources | |||
| 1. Necessity of Communication in Health and Social Care | 00:00:00 | ||
| 2.1. Communication and Language Needs and Preferences | 00:00:00 | ||
| 2.2 Types of Communication | 00:00:00 | ||
| 3.1. Barriers to Communication | 00:00:00 | ||
| 3.2. Strategies for Overcoming Communication Barriers | 00:00:00 | ||
| 4. Confidentiality | 00:00:00 | ||
| Additional Materials | |||
| 1. An Introduction to Communication | 00:00:00 | ||
| 2. Communication and Supportive Skills | 00:00:00 | ||
| 3. What affects Communication | 00:00:00 | ||
| 4. Barriers to Communication_ | 00:00:00 | ||
| 5. Ways to Improve Communication | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit 02 : Promote Effective Handling of Information in Care Settings | |||
| Support Materials | |||
| Mental Capacity and Mental Health Legislations | 00:00:00 | ||
| Drugs Control Supervision, Management and Health Protection legislations | 00:00:00 | ||
| The Code Professional Standards of Practice and Behaviour | 00:00:00 | ||
| Health and Social Care Act 2012 | 00:00:00 | ||
| Caldicott Principles and Data Protection Act 1998 and 2018 | 00:00:00 | ||
| Access to Patient Records Legislations | 00:00:00 | ||
| Adult Safeguarding and Support Legislations | 00:00:00 | ||
| Abortion Legislations | 00:00:00 | ||
| Important Principles and Policies in Health and Social Care Work | 00:00:00 | ||
| Explain why it is important | 00:00:00 | ||
| Information Storage System | 00:00:00 | ||
| Manual Storage System | 00:00:00 | ||
| Electronic Storage Systems | 00:00:00 | ||
| Maintaining Records | 00:00:00 | ||
| Support Others to Handle Information | 00:00:00 | ||
| Downloadable Resources | |||
| 1.1. Mental Capacity Mental Health Legislations | 00:00:00 | ||
| 1.2. Drugs Control, Supervision, Management Health Protection legislations | 00:00:00 | ||
| 1.3. The Code Professional Standards of Practice and Behaviour | 00:00:00 | ||
| 1.4. Health Social Care Act 2012 | 00:00:00 | ||
| 1.5. Caldicott Principles and Data Protection Act | 00:00:00 | ||
| 1.6. Access to Patient Records Legislations | 00:00:00 | ||
| 1.7. Adult Safeguarding and Support Legislations | 00:00:00 | ||
| 1.8. Abortion Legislations | 00:00:00 | ||
| 1.9. Important Principles and Policies in Health and Social Care Work | 00:00:00 | ||
| 2.1. Information Storage System | 00:00:00 | ||
| 2.2. Manual Storage System | 00:00:00 | ||
| 2.3. Electronic Storage Systems | 00:00:00 | ||
| 2.4. Maintain Records | 00:00:00 | ||
| 3.1. Explain Why It Is Important to Have Secure Systems for Recording and Storing Information in a Care Setting | 00:00:00 | ||
| 3.2. Support Others to Handle Information | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit 03 : Promote Personal Development in Care Settings | |||
| Support Materials | |||
| Personal Development | 00:00:00 | ||
| Important Principles and Policies in Health and Social Care Work | 00:00:00 | ||
| Kolb’s Experiemental Learning Cycle | 00:00:00 | ||
| Rights and Responsibilities as a Health and Social Care Worker | 00:00:00 | ||
| Role as a Caregiver and Healthcare Professional | 00:00:00 | ||
| Scope and Purposes of the Early Years Sector | 00:00:00 | ||
| Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care | 00:00:00 | ||
| Downloadable Resources | |||
| Developing a personal development plan (PDP) | 00:00:00 | ||
| Important Principles and Policies in Health and Social Care Work | 00:00:00 | ||
| Kolb’s Experiemental Learning Cycle | 00:00:00 | ||
| Personal Development | 00:00:00 | ||
| Rights and Responsibilities as a Health and Social Care Worker | 00:00:00 | ||
| Role as a Caregiver and Healthcare Professional | 00:00:00 | ||
| Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit 04 : Promote Person-centred Approaches in Care Settings | |||
| Support Materials | |||
| What is the Person Centred Approach | 00:00:00 | ||
| Risk Management | 00:00:00 | ||
| Person Centred Approach (according to The Care Act 2014 | 00:00:00 | ||
| Mental Capacity and Mental Health Legislations | 00:00:00 | ||
| Maslow’s Hierarchy of Needs | 00:00:00 | ||
| Complex and Sensitive Situations | 00:00:00 | ||
| Establishing Consent as a Carer | 00:00:00 | ||
| Downloadable Resources | |||
| What is the Person Centred Approach | 00:00:00 | ||
| Risk Management | 00:00:00 | ||
| Person Centred Approach stated in The Adult Care Act 2014 | 00:00:00 | ||
| Mental Capacity & Mental Health Legislations | 00:00:00 | ||
| Maslow’s Hierarchy of Needs | 00:00:00 | ||
| Important Terms | 00:00:00 | ||
| Establishing Consent | 00:00:00 | ||
| Complex and Sensitive Situation | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit 05 : Promote Equality and Inclusion in Care Settings | |||
| Support Materials | |||
| Caring and Supporting Others | 00:00:00 | ||
| Discrimination | 00:00:00 | ||
| Inclusive Practices | 00:00:00 | ||
| Legislations, Policies and Codes of Practice | 00:00:00 | ||
| Respecting Individuals’ Beliefs, Culture, Values and Preferences | 00:00:00 | ||
| Downloadable Resources | |||
| Caring and Supporting Others | 00:00:00 | ||
| Discrimination | 00:00:00 | ||
| Important Terms | 00:00:00 | ||
| Inclusive Practices | 00:00:00 | ||
| Legislations, Policies and Codes of Practice | 00:00:00 | ||
| Respecting Individuals’ Beliefs, Culture, Values and Preferences | 00:00:00 | ||
| Assessment | |||
| Level3 Diploma in Health Care Support Rqfv10u-32-33 | 00:00:00 | ||
| Unit 06 : Promote Health, Safety and Wellbeing in Care Settings | |||
| Support Materials | |||
| COSHH | 00:00:00 | ||
| Fire Safety | 00:00:00 | ||
| Health and Safety Responsibilities | 00:00:00 | ||
| Infection Prevention and Control Detailed | 00:00:00 | ||
| Riddor | 00:00:00 | ||
| Stress Management | 00:00:00 | ||
| The Provision and Use of Work Equipment Regulations 1998 | 00:00:00 | ||
| Downloadable Resources | |||
| COSHH | 00:00:00 | ||
| Fire Safety | 00:00:00 | ||
| Health and Safety Responsibilities | 00:00:00 | ||
| Infection prevention and Control | 00:00:00 | ||
| Infection Prevention and Control- Detailed | 00:00:00 | ||
| Manual Handling- Controlling and Reducing the Risks | 00:00:00 | ||
| Manual Handling- Legislation and Guidance | 00:00:00 | ||
| Riddor | 00:00:00 | ||
| Stress Management | 00:00:00 | ||
| The Provision and Use of Work Equipment Regulations 1998 | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit 07 : Responsibilities of a Care Worker | |||
| Support Materials | |||
| Access Full and Up-to-date Details of Agreed Ways of Working | 00:00:00 | ||
| Agreed Scope and Ways of Working | 00:00:00 | ||
| Describe Working Relationships in Care Settings | 00:00:00 | ||
| Personal and Working Relationships | 00:00:00 | ||
| Recognising Responsibilities | 00:00:00 | ||
| Working in Partnership in Health and Social Care Setting | 00:00:00 | ||
| Downloadable Resources | |||
| Access full and up-to-date details of agreed ways of working | 00:00:00 | ||
| Agreed Scope and Ways of Working | 00:00:00 | ||
| Describe Working Relationships in Care Settings | 00:00:00 | ||
| Personal and Working Relationships | 00:00:00 | ||
| Recognising Responsibilities | 00:00:00 | ||
| Working in Partnership in Health and Social Care Setting | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit 08 : Duty of Care in Care Settings | |||
| Support Materials | |||
| Managing Conflicts and Dilemmas | 00:00:00 | ||
| Duty of Care | 00:00:00 | ||
| Understanding Duty of Care | 00:00:00 | ||
| Responding to complaints | 00:00:00 | ||
| Dilemmas That May Arise About Duty of Care | 00:00:00 | ||
| Conflicts and Dilemmas | 00:00:00 | ||
| Downloadable Resources | |||
| Managing Conflicts and Dilemmas | 00:00:00 | ||
| Duty of Care | 00:00:00 | ||
| Understanding duty of care | 00:00:00 | ||
| Responding to complaints | 00:00:00 | ||
| A Guide to Effective Complaints Resolution | 00:00:00 | ||
| Dilemmas that may arise about duty of care | 00:00:00 | ||
| Conflicts and Dilemmas | 00:00:00 | ||
| Assessment | |||
| Level 3 Diploma in Healthcare Support (RQF) V10U-39 | 00:00:00 | ||
| Unit 09: Safeguarding and Protection in Care Settings | |||
| Support Materials | |||
| Actions and Support | 00:00:00 | ||
| Reduce the abuse | 00:00:00 | ||
| Safeguarding | 00:00:00 | ||
| Downloadable Resources | |||
| Actions and Support | 00:00:00 | ||
| Reduce the abuse | 00:00:00 | ||
| Safeguarding | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit 10 : The Principles of Infection Prevention and Control | |||
| Support Materials | |||
| Laws, Regulations, and Infection Prevention | 00:00:00 | ||
| Legislation and Policies | 00:00:00 | ||
| Personal Protective Equipment (PPE) | 00:00:00 | ||
| Risk Assesment and Management | 00:00:00 | ||
| Roles and Responsibilities | 00:00:00 | ||
| Downloadable Resources | |||
| Laws, Regulations, and Infection Prevention | 00:00:00 | ||
| Legislation and Policies | 00:00:00 | ||
| Personal Protective Equipment (PPE) | 00:00:00 | ||
| Risk Assesment and Management | 00:00:00 | ||
| Roles and Responsibilities | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit 11 : Cleaning, Decontamination and Waste Management | |||
| Support Materials | |||
| Cleaning Decontamination Waste | 00:00:00 | ||
| Cleaning Environment | 00:00:00 | ||
| Decontamination and Disinfection | 00:00:00 | ||
| Hygiene | 00:00:00 | ||
| Principles for Environmental Cleaning and Disinfection | 00:00:00 | ||
| Sterilisation Techniques | 00:00:00 | ||
| Waste Management | 00:00:00 | ||
| Downloadable Resources | |||
| Cleaning Decontamination Waste | 00:00:00 | ||
| Cleaning Environment | 00:00:00 | ||
| Decontamination and Disinfection | 00:00:00 | ||
| Hygiene | 00:00:00 | ||
| Principles for Environmental Cleaning and Disinfection | 00:00:00 | ||
| Sterilisation Techniques | 00:00:00 | ||
| Waste Management | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit 12 : Understand Mental Well-being and Mental Health Promotion | |||
| Support Materials | |||
| Different views on the nature of mental well being and mental health | 00:00:00 | ||
| Factors Affecting Mental Health | 00:00:00 | ||
| Principles for Environmental Cleaning and Disinfection | 00:00:00 | ||
| Promoting Mental Well Being and Mental Health | 00:00:00 | ||
| Risk and Protective Factors | 00:00:00 | ||
| Downloadable Resources | |||
| Different Views on the Nature of Mental Well-being and Mental Health | 00:00:00 | ||
| Factors Affecting Mental Health | 00:00:00 | ||
| Mental Health Awareness | 00:00:00 | ||
| Promoting Mental Well-being and Mental Health | 00:00:00 | ||
| Risk and Protective Factors | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit 13 : Causes and Spread of Infection | |||
| Support Materials | |||
| Causes and Spread of Infection | 00:00:00 | ||
| Colonisation vs. Infection | 00:00:00 | ||
| Conditions for Micro Organism Growth | 00:00:00 | ||
| Infection | 00:00:00 | ||
| Key Factors for Infection Occurence | 00:00:00 | ||
| Localised vs Systemic Infections | 00:00:00 | ||
| Microbiology | 00:00:00 | ||
| Microorganisms and Microbiology | 00:00:00 | ||
| Spread of Infection | 00:00:00 | ||
| Downloadable Resources | |||
| Causes and Spread of Infection | 00:00:00 | ||
| Colonisation vs. Infection | 00:00:00 | ||
| Conditions for Micro Organism Growth | 00:00:00 | ||
| Diseases and Infections | 00:00:00 | ||
| Infection | 00:00:00 | ||
| Diseases and Infections | 00:00:00 | ||
| Key Factors for Infection Occurence | 00:00:00 | ||
| Localised vs Systemic Infections | 00:00:00 | ||
| Microbiology | 00:00:00 | ||
| Microorganisms and Microbiology | 00:00:00 | ||
| Spread of Infection | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit 14 : Understand Mental Health Problems | |||
| Support Materials | |||
| Effects of Mental Ill Health and Impact on Familial, Social or Work Network | 00:00:00 | ||
| Medication and Therapy in the Treatment of Mental Illness | 00:00:00 | ||
| Mood Disorders | 00:00:00 | ||
| Personality Disorders | 00:00:00 | ||
| Psychiatric Disorders | 00:00:00 | ||
| Schizophrenia | 00:00:00 | ||
| Sleeping And Eating Disorders | 00:00:00 | ||
| Stress And Anxiety Disorders | 00:00:00 | ||
| Types of Mental ill Health | 00:00:00 | ||
| Downloadable Resources | |||
| Impact of mental ill health on individuals and others in their social network | 00:00:00 | ||
| Medication and Therapy in the Treatment of Mental Illness | 00:00:00 | ||
| Mood Disorders | 00:00:00 | ||
| Personality Disorders | 00:00:00 | ||
| Schizophrenia | 00:00:00 | ||
| Sleeping And Eating Disorders | 00:00:00 | ||
| Stress And Anxiety Disorders | 00:00:00 | ||
| Types of mental ill health | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit 15 : Study Skills for Senior Healthcare Support Workers | |||
| Support Materials | |||
| Creating a Plan for an Extended Piece of Work | 00:00:00 | ||
| Investigatory Techniques | 00:00:00 | ||
| Monitor and Review | 00:00:00 | ||
| Present Your Work | 00:00:00 | ||
| Reviewing a Work | 00:00:00 | ||
| Study Skills | 00:00:00 | ||
| The Benefits of Applying Study Skills | 00:00:00 | ||
| Understanding Project Monitoring and Control | 00:00:00 | ||
| Use of Evaluation Methodology | 00:00:00 | ||
| Downloadable Resources | |||
| A Simple Guide to Critiquing | 00:00:00 | ||
| Creating a Plan for an Extended Piece of Work | 00:00:00 | ||
| Investigatory Techniques | 00:00:00 | ||
| Monitor and Review | 00:00:00 | ||
| Present Your Work | 00:00:00 | ||
| Reviewing a Work | 00:00:00 | ||
| Study Skills | 00:00:00 | ||
| The Benefits of Applying Study Skills | 00:00:00 | ||
| Understanding Project Monitoring and Control | 00:00:00 | ||
| Use of Evaluation Methodology | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit MH7 : Effective Communication and Building Relationships in Mental Health Work | |||
| Support Materials | |||
| Additional Support for a Mental Health Carer | 00:00:00 | ||
| Barriers for Health Workers | 00:00:00 | ||
| Communication Is a Key Ingredient in Mental Health Recovery | 00:00:00 | ||
| Communication Skills and Building Relationships | 00:00:00 | ||
| Mental Health and Social Isolation | 00:00:00 | ||
| Support Individuals in Their Relationships | 00:00:00 | ||
| Supporting a Friend or Family Member with a Mental Illness | 00:00:00 | ||
| Theories of Communication | 00:00:00 | ||
| Understand Relationships | 00:00:00 | ||
| Downloadable Resources | |||
| Barriers for Health Workers | 00:00:00 | ||
| Communication Is a Key Ingredient in Mental Health Recovery | 00:00:00 | ||
| Communication Skills and Building Relationships | 00:00:00 | ||
| Mental Health and Social Isolation | 00:00:00 | ||
| Support Individuals in Their Relationships | 00:00:00 | ||
| Supporting a Friend or Family Member with a Mental Illness | 00:00:00 | ||
| Theories of Communication | 00:00:00 | ||
| Understand Relationships | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit CYP4 : Understand Child and Young Person Development | |||
| Support Materials | |||
| Additional Support for a Mental Health Carer | 00:00:00 | ||
| Aspects of development from birth- 19 years | 00:00:00 | ||
| Development Pattern for Children | 00:00:00 | ||
| Disability | 00:00:00 | ||
| External factor | 00:00:00 | ||
| Identification of speech, language and communication | 00:00:00 | ||
| Monitoring children and young people’s development | 00:00:00 | ||
| Multi agency team works | 00:00:00 | ||
| Personal factor | 00:00:00 | ||
| Sequence Childhood Development | 00:00:00 | ||
| Sequence of development and the rate of development | 00:00:00 | ||
| Speech Language, Delays and Disorders | 00:00:00 | ||
| Supporting speech development | 00:00:00 | ||
| Supporting the development of speech, language and communication | 00:00:00 | ||
| The effect of relationships during periods of transition | 00:00:00 | ||
| The Reasons | 00:00:00 | ||
| Theories and Development | 00:00:00 | ||
| Transition | 00:00:00 | ||
| Types of Intervention | 00:00:00 | ||
| Types of transitions | 00:00:00 | ||
| Downloadable Resources | |||
| Aspects of Development From Birth- 19 Years | 00:00:00 | ||
| Development Pattern for Children | 00:00:00 | ||
| Disability | 00:00:00 | ||
| External factor | 00:00:00 | ||
| Identification of Speech, Language and Communication | 00:00:00 | ||
| Monitoring Children and Young People’s Development | 00:00:00 | ||
| Multi Agency Team Works | 00:00:00 | ||
| Personal Factor | 00:00:00 | ||
| Sequence Childhood Development | 00:00:00 | ||
| Sequence of Development and the Rate of Development | 00:00:00 | ||
| Speech-Language, Delays and Disorders | 00:00:00 | ||
| Supporting Speech Development | 00:00:00 | ||
| Supporting the Development of Speech, Language and Communication | 00:00:00 | ||
| The Effect of Relationships During Periods of Transition | 00:00:00 | ||
| The Reasons | 00:00:00 | ||
| Theories and Development | 00:00:00 | ||
| Theories of Development and Framework to Support Development | 00:00:00 | ||
| Transition | 00:00:00 | ||
| Types of Intervention | 00:00:00 | ||
| Types of Transitions | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Unit AN 29 : Administer Medication to Individuals and Monitor the Effects | |||
| Support Materials | |||
| Administration of Medicines | 00:00:00 | ||
| Infection Control | 00:00:00 | ||
| Monitoring of Medication | 00:00:00 | ||
| Policies, Procedures, and Legislation | 00:00:00 | ||
| Prepare for the Administration | 00:00:00 | ||
| Side Effects of Medicine | 00:00:00 | ||
| Storage, Distribution and Disposal | 00:00:00 | ||
| Techniques for the Administration | 00:00:00 | ||
| Downloadable Resources | |||
| Administration of Medicines | 00:00:00 | ||
| Infection Control | 00:00:00 | ||
| Monitoring of Medication | 00:00:00 | ||
| Policies, Procedures, and Legislation | 00:00:00 | ||
| Prepare for the Administration | 00:00:00 | ||
| Side Effects of Medicine | 00:00:00 | ||
| Storage, Distribution and Disposal | 00:00:00 | ||
| Techniques for the Administration | 00:00:00 | ||
| Additional Materials | |||
| Adverse Reaction of Drugs | 00:00:00 | ||
| Delayed or Early Medication Doses | 00:00:00 | ||
| Manage Common Drug Side Effects | 00:00:00 | ||
| Monitor the Condition of Individuals | 00:00:00 | ||
| Overview | 00:00:00 | ||
| Rights Of Medication Administration | 00:00:00 | ||
| Storage, Distribution and Disposal Rules | 00:00:00 | ||
| Assessment | |||
| Unit Info and Assessment Criteria | 00:00:00 | ||
| Submit Your Assignments - Level 3 Diploma in Healthcare Support (RQF) | |||
| Submit Your Assignments – Level 3 Diploma in Healthcare Support (RQF) | 00:00:00 | ||
| End of Course Questionnaire | |||
| End of Course Questionnaire | 00:00:00 | ||