• No products in the basket.

  • LOGIN

Login

ofqual ncfe pathway
tutor suppor fully online ioa

Overview

Possess invaluable information, skills and tactics to efficiently work in a healthcare environment with the guidance of our Level 3 Diploma in Healthcare Support (RQF) qualification. Build your potential to function in a wide-ranging setting and help patients in regaining their health. 

To ensure an extraordinary learning experience, you’ll just have to be 16 years old. You will have the opportunity to learn about health, safety, and well-being in any health care context. You will also discover more about mental health, infection prevention, information management, and personal development.

Enrol immediately! A bright future is waiting for you!

Learners will need to be working, volunteering or on practical placement to be able to show competence in both knowledge and skills.

How many credits are required to complete it?

Learners must achieve a minimum of 65 credits to gain this qualification. Learners must achieve 45 credits from the mandatory units and a minimum of 20 credits from the optional units. At least 37 of the credits must be achieved at level 3 or above.

How is it assessed?

All units are internally assessed by your Tutor or Assessor using a portfolio of evidence.

Please note, mandatory assessment for the unit ‘Study Skills for Senior Healthcare Support Workers’ (DHS 15) must provide evidence of a piece of extended writing or a project.

Who Is This Course For?

  • Learners or apprentices who wish to work or are working in a variety of different settings within the NHS and private care facilities.

Requirements

  • Learners should be at least 16 years old. We do not set any other entry requirements but colleges and training providers may have their own guidelines.
 

Career Path

The content of the qualification links with the knowledge and skills required for the Senior Healthcare Support Worker apprenticeship standard.

The qualification content is applicable to a variety of roles, examples of which are included below:

• Senior Healthcare Support Worker
• Senior Healthcare Assistant
• Maternity Support Worker
• Theatre Support Worker
• Mental Health Support Worker
• Children and Young People Support Worker
• Therapy Support Worker
• Rehabilitation Assistant
•Enablement Worker

FREQUENTLY ASKED QUESTIONS

To learn about what each qualification means, please check out this file.

To learn about the differences between Award, Diploma and Certificate, please read this file.

After enrolling, you will receive your log in details for our learning platform. Here you will find the resources, guidance, assignments and tips you need to succeed with your studies. You will get dedicated support from a student mentor who will provide you with the tips and guidance throughout the course. The mentor will guide you in understanding the guidance, learning outcomes and assessment criteria for the course and will also suggest additional study materials so that you can study the topics thoroughly. You will have a clear understanding of the requirements of each unit for getting qualified. You can contact with the mentor through email any time. After submitting all the assignments, you will get detailed feedback from our qualified assessor, if needed. It will help you prepare in the best possible way and find out any flaws that can prevent you getting qualified.

Yes, all the costs are included in the price. However, you may have to pay some extra for certain condition and qualification.

Yes. As well as being accredited by an industry leading Institute, your course is also regulated and approved by Ofqual, the governing body for Qualifications in the UK. This means you can study any of our courses safe in the knowledge that upon completion of your studies you will receive a certificate of your educational achievement which will be recognised globally.

To learn about the difference between CPD course and Regulated Qualification, please read this file.

UCAS points (also known as UCAS Tariff points) are a way of measuring the relative value of all post-16 qualifications in the UK.

Course Curriculum

Application Form
Application Form 00:00:00
Unit 01 : Promote Communication in Care Settings
Support Materials
Necessity of Communication in Health and Social Care 00:00:00
Types of Communication 00:00:00
Communication and Language Needs and Preferences 00:00:00
Barriers to Communication 00:00:00
Confidentiality 00:00:00
Strategies for Overcoming Communication Barriers 00:00:00
Downloadable Resources
1. Necessity of Communication in Health and Social Care 00:00:00
2.1. Communication and Language Needs and Preferences 00:00:00
2.2 Types of Communication 00:00:00
3.1. Barriers to Communication 00:00:00
3.2. Strategies for Overcoming Communication Barriers 00:00:00
4. Confidentiality 00:00:00
Additional Materials
1. An Introduction to Communication 00:00:00
2. Communication and Supportive Skills 00:00:00
3. What affects Communication 00:00:00
4. Barriers to Communication_ 00:00:00
5. Ways to Improve Communication 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 02 : Promote Effective Handling of Information in Care Settings
Support Materials
Mental Capacity and Mental Health Legislations 00:00:00
Drugs Control Supervision, Management and Health Protection legislations 00:00:00
The Code Professional Standards of Practice and Behaviour 00:00:00
Health and Social Care Act 2012 00:00:00
Caldicott Principles and Data Protection Act 1998 and 2018 00:00:00
Access to Patient Records Legislations 00:00:00
Adult Safeguarding and Support Legislations 00:00:00
Abortion Legislations 00:00:00
Important Principles and Policies in Health and Social Care Work 00:00:00
Explain why it is important 00:00:00
Information Storage System 00:00:00
Manual Storage System 00:00:00
Electronic Storage Systems 00:00:00
Maintaining Records 00:00:00
Support Others to Handle Information 00:00:00
Downloadable Resources
1.1. Mental Capacity Mental Health Legislations 00:00:00
1.2. Drugs Control, Supervision, Management Health Protection legislations 00:00:00
1.3. The Code Professional Standards of Practice and Behaviour 00:00:00
1.4. Health Social Care Act 2012 00:00:00
1.5. Caldicott Principles and Data Protection Act 00:00:00
1.6. Access to Patient Records Legislations 00:00:00
1.7. Adult Safeguarding and Support Legislations 00:00:00
1.8. Abortion Legislations 00:00:00
1.9. Important Principles and Policies in Health and Social Care Work 00:00:00
2.1. Information Storage System 00:00:00
2.2. Manual Storage System 00:00:00
2.3. Electronic Storage Systems 00:00:00
2.4. Maintain Records 00:00:00
3.1. Explain Why It Is Important to Have Secure Systems for Recording and Storing Information in a Care Setting 00:00:00
3.2. Support Others to Handle Information 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 03 : Promote Personal Development in Care Settings
Support Materials
Personal Development 00:00:00
Important Principles and Policies in Health and Social Care Work 00:00:00
Kolb’s Experiemental Learning Cycle 00:00:00
Rights and Responsibilities as a Health and Social Care Worker 00:00:00
Role as a Caregiver and Healthcare Professional 00:00:00
Scope and Purposes of the Early Years Sector 00:00:00
Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care 00:00:00
Downloadable Resources
Developing a personal development plan (PDP) 00:00:00
Important Principles and Policies in Health and Social Care Work 00:00:00
Kolb’s Experiemental Learning Cycle 00:00:00
Personal Development 00:00:00
Rights and Responsibilities as a Health and Social Care Worker 00:00:00
Role as a Caregiver and Healthcare Professional 00:00:00
Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 04 : Promote Person-centred Approaches in Care Settings
Support Materials
What is the Person Centred Approach 00:00:00
Risk Management 00:00:00
Person Centred Approach (according to The Care Act 2014 00:00:00
Mental Capacity and Mental Health Legislations 00:00:00
Maslow’s Hierarchy of Needs 00:00:00
Complex and Sensitive Situations 00:00:00
Establishing Consent as a Carer 00:00:00
Downloadable Resources
What is the Person Centred Approach 00:00:00
Risk Management 00:00:00
Person Centred Approach stated in The Adult Care Act 2014 00:00:00
Mental Capacity & Mental Health Legislations 00:00:00
Maslow’s Hierarchy of Needs 00:00:00
Important Terms 00:00:00
Establishing Consent 00:00:00
Complex and Sensitive Situation 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 05 : Promote Equality and Inclusion in Care Settings
Support Materials
Caring and Supporting Others 00:00:00
Discrimination 00:00:00
Inclusive Practices 00:00:00
Legislations, Policies and Codes of Practice 00:00:00
Respecting Individuals’ Beliefs, Culture, Values and Preferences 00:00:00
Downloadable Resources
Caring and Supporting Others 00:00:00
Discrimination 00:00:00
Important Terms 00:00:00
Inclusive Practices 00:00:00
Legislations, Policies and Codes of Practice 00:00:00
Respecting Individuals’ Beliefs, Culture, Values and Preferences 00:00:00
Assessment
Level3 Diploma in Health Care Support Rqfv10u-32-33 00:00:00
Unit 06 : Promote Health, Safety and Wellbeing in Care Settings
Support Materials
COSHH 00:00:00
Fire Safety 00:00:00
Health and Safety Responsibilities 00:00:00
Infection Prevention and Control Detailed 00:00:00
Riddor 00:00:00
Stress Management 00:00:00
The Provision and Use of Work Equipment Regulations 1998 00:00:00
Downloadable Resources
COSHH 00:00:00
Fire Safety 00:00:00
Health and Safety Responsibilities 00:00:00
Infection prevention and Control 00:00:00
Infection Prevention and Control- Detailed 00:00:00
Manual Handling- Controlling and Reducing the Risks 00:00:00
Manual Handling- Legislation and Guidance 00:00:00
Riddor 00:00:00
Stress Management 00:00:00
The Provision and Use of Work Equipment Regulations 1998 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 07 : Responsibilities of a Care Worker
Support Materials
Access Full and Up-to-date Details of Agreed Ways of Working 00:00:00
Agreed Scope and Ways of Working 00:00:00
Describe Working Relationships in Care Settings 00:00:00
Personal and Working Relationships 00:00:00
Recognising Responsibilities 00:00:00
Working in Partnership in Health and Social Care Setting 00:00:00
Downloadable Resources
Access full and up-to-date details of agreed ways of working 00:00:00
Agreed Scope and Ways of Working 00:00:00
Describe Working Relationships in Care Settings 00:00:00
Personal and Working Relationships 00:00:00
Recognising Responsibilities 00:00:00
Working in Partnership in Health and Social Care Setting 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 08 : Duty of Care in Care Settings
Support Materials
Managing Conflicts and Dilemmas 00:00:00
Duty of Care 00:00:00
Understanding Duty of Care 00:00:00
Responding to complaints 00:00:00
Dilemmas That May Arise About Duty of Care 00:00:00
Conflicts and Dilemmas 00:00:00
Downloadable Resources
Managing Conflicts and Dilemmas 00:00:00
Duty of Care 00:00:00
Understanding duty of care 00:00:00
Responding to complaints 00:00:00
A Guide to Effective Complaints Resolution 00:00:00
Dilemmas that may arise about duty of care 00:00:00
Conflicts and Dilemmas 00:00:00
Assessment
Level 3 Diploma in Healthcare Support (RQF) V10U-39 00:00:00
Unit 09: Safeguarding and Protection in Care Settings
Support Materials
Actions and Support 00:00:00
Reduce the abuse 00:00:00
Safeguarding 00:00:00
Downloadable Resources
Actions and Support 00:00:00
Reduce the abuse 00:00:00
Safeguarding 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 10 : The Principles of Infection Prevention and Control
Support Materials
Laws, Regulations, and Infection Prevention 00:00:00
Legislation and Policies 00:00:00
Personal Protective Equipment (PPE) 00:00:00
Risk Assesment and Management 00:00:00
Roles and Responsibilities 00:00:00
Downloadable Resources
Laws, Regulations, and Infection Prevention 00:00:00
Legislation and Policies 00:00:00
Personal Protective Equipment (PPE) 00:00:00
Risk Assesment and Management 00:00:00
Roles and Responsibilities 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 11 : Cleaning, Decontamination and Waste Management
Support Materials
Cleaning Decontamination Waste 00:00:00
Cleaning Environment 00:00:00
Decontamination and Disinfection 00:00:00
Hygiene 00:00:00
Principles for Environmental Cleaning and Disinfection 00:00:00
Sterilisation Techniques 00:00:00
Waste Management 00:00:00
Downloadable Resources
Cleaning Decontamination Waste 00:00:00
Cleaning Environment 00:00:00
Decontamination and Disinfection 00:00:00
Hygiene 00:00:00
Principles for Environmental Cleaning and Disinfection 00:00:00
Sterilisation Techniques 00:00:00
Waste Management 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 12 : Understand Mental Well-being and Mental Health Promotion
Support Materials
Different views on the nature of mental well being and mental health 00:00:00
Factors Affecting Mental Health 00:00:00
Principles for Environmental Cleaning and Disinfection 00:00:00
Promoting Mental Well Being and Mental Health 00:00:00
Risk and Protective Factors 00:00:00
Downloadable Resources
Different Views on the Nature of Mental Well-being and Mental Health 00:00:00
Factors Affecting Mental Health 00:00:00
Mental Health Awareness 00:00:00
Promoting Mental Well-being and Mental Health 00:00:00
Risk and Protective Factors 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 13 : Causes and Spread of Infection
Support Materials
Causes and Spread of Infection 00:00:00
Colonisation vs. Infection 00:00:00
Conditions for Micro Organism Growth 00:00:00
Infection 00:00:00
Key Factors for Infection Occurence 00:00:00
Localised vs Systemic Infections 00:00:00
Microbiology 00:00:00
Microorganisms and Microbiology 00:00:00
Spread of Infection 00:00:00
Downloadable Resources
Causes and Spread of Infection 00:00:00
Colonisation vs. Infection 00:00:00
Conditions for Micro Organism Growth 00:00:00
Diseases and Infections 00:00:00
Infection 00:00:00
Diseases and Infections 00:00:00
Key Factors for Infection Occurence 00:00:00
Localised vs Systemic Infections 00:00:00
Microbiology 00:00:00
Microorganisms and Microbiology 00:00:00
Spread of Infection 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 14 : Understand Mental Health Problems
Support Materials
Effects of Mental Ill Health and Impact on Familial, Social or Work Network 00:00:00
Medication and Therapy in the Treatment of Mental Illness 00:00:00
Mood Disorders 00:00:00
Personality Disorders 00:00:00
Psychiatric Disorders 00:00:00
Schizophrenia 00:00:00
Sleeping And Eating Disorders 00:00:00
Stress And Anxiety Disorders 00:00:00
Types of Mental ill Health 00:00:00
Downloadable Resources
Impact of mental ill health on individuals and others in their social network 00:00:00
Medication and Therapy in the Treatment of Mental Illness 00:00:00
Mood Disorders 00:00:00
Personality Disorders 00:00:00
Schizophrenia 00:00:00
Sleeping And Eating Disorders 00:00:00
Stress And Anxiety Disorders 00:00:00
Types of mental ill health 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 15 : Study Skills for Senior Healthcare Support Workers
Support Materials
Creating a Plan for an Extended Piece of Work 00:00:00
Investigatory Techniques 00:00:00
Monitor and Review 00:00:00
Present Your Work 00:00:00
Reviewing a Work 00:00:00
Study Skills 00:00:00
The Benefits of Applying Study Skills 00:00:00
Understanding Project Monitoring and Control 00:00:00
Use of Evaluation Methodology 00:00:00
Downloadable Resources
A Simple Guide to Critiquing 00:00:00
Creating a Plan for an Extended Piece of Work 00:00:00
Investigatory Techniques 00:00:00
Monitor and Review 00:00:00
Present Your Work 00:00:00
Reviewing a Work 00:00:00
Study Skills 00:00:00
The Benefits of Applying Study Skills 00:00:00
Understanding Project Monitoring and Control 00:00:00
Use of Evaluation Methodology 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 45: Effective Communication and Building Relationships in Mental Health Work
Support Materials
Additional Support for a Mental Health Carer 00:00:00
Barriers for Health Workers 00:00:00
Communication Is a Key Ingredient in Mental Health Recovery 00:00:00
Communication Skills and Building Relationships 00:00:00
Mental Health and Social Isolation 00:00:00
Support Individuals in Their Relationships 00:00:00
Supporting a Friend or Family Member with a Mental Illness 00:00:00
Theories of Communication 00:00:00
Understand Relationships 00:00:00
Downloadable Resources
Barriers for Health Workers 00:00:00
Communication Is a Key Ingredient in Mental Health Recovery 00:00:00
Communication Skills and Building Relationships 00:00:00
Mental Health and Social Isolation 00:00:00
Support Individuals in Their Relationships 00:00:00
Supporting a Friend or Family Member with a Mental Illness 00:00:00
Theories of Communication 00:00:00
Understand Relationships 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 53 : Understand Child and Young Person Development
Support Materials
Additional Support for a Mental Health Carer 00:00:00
Aspects of development from birth- 19 years 00:00:00
Development Pattern for Children 00:00:00
Disability 00:00:00
External factor 00:00:00
Identification of speech, language and communication 00:00:00
Monitoring children and young people’s development 00:00:00
Multi agency team works 00:00:00
Personal factor 00:00:00
Sequence Childhood Development 00:00:00
Sequence of development and the rate of development 00:00:00
Speech Language, Delays and Disorders 00:00:00
Supporting speech development 00:00:00
Supporting the development of speech, language and communication 00:00:00
The effect of relationships during periods of transition 00:00:00
The Reasons 00:00:00
Theories and Development 00:00:00
Transition 00:00:00
Types of Intervention 00:00:00
Types of transitions 00:00:00
Downloadable Resources
Aspects of Development From Birth- 19 Years 00:00:00
Development Pattern for Children 00:00:00
Disability 00:00:00
External factor 00:00:00
Identification of Speech, Language and Communication 00:00:00
Monitoring Children and Young People’s Development 00:00:00
Multi Agency Team Works 00:00:00
Personal Factor 00:00:00
Sequence Childhood Development 00:00:00
Sequence of Development and the Rate of Development 00:00:00
Speech-Language, Delays and Disorders 00:00:00
Supporting Speech Development 00:00:00
Supporting the Development of Speech, Language and Communication 00:00:00
The Effect of Relationships During Periods of Transition 00:00:00
The Reasons 00:00:00
Theories and Development 00:00:00
Theories of Development and Framework to Support Development 00:00:00
Transition 00:00:00
Types of Intervention 00:00:00
Types of Transitions 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Unit 75 : Level 3 Diploma in Healthcare Support (Rqf)
Support Materials
Administration of Medicines 00:00:00
Infection Control 00:00:00
Monitoring of Medication 00:00:00
Policies, Procedures, and Legislation 00:00:00
Prepare for the Administration 00:00:00
Side Effects of Medicine 00:00:00
Storage, Distribution and Disposal 00:00:00
Techniques for the Administration 00:00:00
Downloadable Resources
Administration of Medicines 00:00:00
Infection Control 00:00:00
Monitoring of Medication 00:00:00
Policies, Procedures, and Legislation 00:00:00
Prepare for the Administration 00:00:00
Side Effects of Medicine 00:00:00
Storage, Distribution and Disposal 00:00:00
Techniques for the Administration 00:00:00
Additional Materials
Adverse Reaction of Drugs 00:00:00
Delayed or Early Medication Doses 00:00:00
Manage Common Drug Side Effects 00:00:00
Monitor the Condition of Individuals 00:00:00
Overview 00:00:00
Rights Of Medication Administration 00:00:00
Storage, Distribution and Disposal Rules 00:00:00
Assessment
Unit Info and Assessment Criteria 00:00:00
Submit Your Assignments - Level 3 Diploma in Healthcare Support (RQF)
Submit Your Assignments – Level 3 Diploma in Healthcare Support (RQF) 00:00:00

Want to know more?
Get a glimpse of the qualification

Enquire for More

Training 10 or more people?

Get your team access to 3,000+ top courses anytime, anywhere.

Try One Education Business

 width=

 

Certifications

Get accredited certificates

New skills

Add skills to your CV

Exams

Test your skills

Dedicated Support

For any questions

Set your own speed

Self-paced learning

Save your money

Monthly subscription

COPYRIGHT © 2022 One Education

0
Your Cart