Induction Form |
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Induction Form |
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00:05:00 |
Registration Entry Form |
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Registration Entry Form |
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00:05:00 |
Unit 01 : Promote Communication in Care Settings |
Support Materials |
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Necessity of Communication in Health and Social Care |
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00:00:00 |
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Types of Communication |
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00:00:00 |
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Communication and Language Needs and Preferences |
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00:00:00 |
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Barriers to Communication |
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00:00:00 |
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Confidentiality |
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00:00:00 |
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Strategies for Overcoming Communication Barriers |
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00:00:00 |
Downloadable Resources |
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1. Necessity of Communication in Health and Social Care |
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00:00:00 |
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2.1. Communication and Language Needs and Preferences |
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00:00:00 |
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2.2 Types of Communication |
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00:00:00 |
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3.1. Barriers to Communication |
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00:00:00 |
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3.2. Strategies for Overcoming Communication Barriers |
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00:00:00 |
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4. Confidentiality |
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00:00:00 |
Additional Materials |
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1. An Introduction to Communication |
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00:00:00 |
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2. Communication and Supportive Skills |
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00:00:00 |
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3. What affects Communication |
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00:00:00 |
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4. Barriers to Communication_ |
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00:00:00 |
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5. Ways to Improve Communication |
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00:00:00 |
Assessment |
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Unit Info and Assessment Criteria |
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00:00:00 |
Unit 02 : Promote Effective Handling of Information in Care Settings |
Support Materials |
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Mental Capacity and Mental Health Legislations |
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00:00:00 |
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Drugs Control Supervision, Management and Health Protection legislations |
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00:00:00 |
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The Code Professional Standards of Practice and Behaviour |
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00:00:00 |
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Health and Social Care Act 2012 |
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00:00:00 |
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Caldicott Principles and Data Protection Act 1998 and 2018 |
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00:00:00 |
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Access to Patient Records Legislations |
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00:00:00 |
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Adult Safeguarding and Support Legislations |
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00:00:00 |
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Abortion Legislations |
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00:00:00 |
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Important Principles and Policies in Health and Social Care Work |
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00:00:00 |
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Explain why it is important |
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00:00:00 |
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Information Storage System |
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00:00:00 |
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Manual Storage System |
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00:00:00 |
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Electronic Storage Systems |
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00:00:00 |
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Maintaining Records |
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00:00:00 |
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Support Others to Handle Information |
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00:00:00 |
Downloadable Resources |
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1.1. Mental Capacity Mental Health Legislations |
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00:00:00 |
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1.2. Drugs Control, Supervision, Management Health Protection legislations |
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00:00:00 |
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1.3. The Code Professional Standards of Practice and Behaviour |
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00:00:00 |
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1.4. Health Social Care Act 2012 |
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00:00:00 |
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1.5. Caldicott Principles and Data Protection Act |
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00:00:00 |
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1.6. Access to Patient Records Legislations |
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00:00:00 |
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1.7. Adult Safeguarding and Support Legislations |
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00:00:00 |
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1.8. Abortion Legislations |
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00:00:00 |
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1.9. Important Principles and Policies in Health and Social Care Work |
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00:00:00 |
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2.1. Information Storage System |
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00:00:00 |
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2.2. Manual Storage System |
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00:00:00 |
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2.3. Electronic Storage Systems |
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00:00:00 |
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2.4. Maintain Records |
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00:00:00 |
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3.1. Explain Why It Is Important to Have Secure Systems for Recording and Storing Information in a Care Setting |
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00:00:00 |
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3.2. Support Others to Handle Information |
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00:00:00 |
Assessment |
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Unit Info and Assessment Criteria |
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00:00:00 |
Unit 03 : Promote Personal Development in Care Settings |
Support Materials |
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Personal Development |
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00:00:00 |
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Important Principles and Policies in Health and Social Care Work |
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00:00:00 |
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Kolb’s Experiemental Learning Cycle |
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00:00:00 |
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Rights and Responsibilities as a Health and Social Care Worker |
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00:00:00 |
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Role as a Caregiver and Healthcare Professional |
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00:00:00 |
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Scope and Purposes of the Early Years Sector |
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00:00:00 |
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Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care |
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00:00:00 |
Downloadable Resources |
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Developing a personal development plan (PDP) |
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00:00:00 |
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Important Principles and Policies in Health and Social Care Work |
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00:00:00 |
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Kolb’s Experiemental Learning Cycle |
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00:00:00 |
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Personal Development |
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00:00:00 |
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Rights and Responsibilities as a Health and Social Care Worker |
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00:00:00 |
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Role as a Caregiver and Healthcare Professional |
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00:00:00 |
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Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care |
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00:00:00 |
Assessment |
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Unit Info and Assessment Criteria |
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00:00:00 |
Unit 04 : Promote Person-centred Approaches in Care Settings |
Support Materials |
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What is the Person Centred Approach |
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00:00:00 |
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Risk Management |
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00:00:00 |
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Person Centred Approach (according to The Care Act 2014 |
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00:00:00 |
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Mental Capacity and Mental Health Legislations |
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00:00:00 |
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Maslow’s Hierarchy of Needs |
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00:00:00 |
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Complex and Sensitive Situations |
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00:00:00 |
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Establishing Consent as a Carer |
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00:00:00 |
Downloadable Resources |
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What is the Person Centred Approach |
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00:00:00 |
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Risk Management |
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00:00:00 |
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Person Centred Approach stated in The Adult Care Act 2014 |
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00:00:00 |
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Mental Capacity & Mental Health Legislations |
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00:00:00 |
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Maslow’s Hierarchy of Needs |
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00:00:00 |
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Important Terms |
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00:00:00 |
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Establishing Consent |
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00:00:00 |
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Complex and Sensitive Situation |
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00:00:00 |
Assessment |
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Unit Info and Assessment Criteria |
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00:00:00 |
Unit 05 : Promote Equality and Inclusion in Care Settings |
Support Materials |
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Caring and Supporting Others |
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00:00:00 |
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Discrimination |
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00:00:00 |
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Inclusive Practices |
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00:00:00 |
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Legislations, Policies and Codes of Practice |
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00:00:00 |
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Respecting Individuals’ Beliefs, Culture, Values and Preferences |
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00:00:00 |
Downloadable Resources |
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Caring and Supporting Others |
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00:00:00 |
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Discrimination |
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00:00:00 |
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Important Terms |
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00:00:00 |
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Inclusive Practices |
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00:00:00 |
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Legislations, Policies and Codes of Practice |
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00:00:00 |
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Respecting Individuals’ Beliefs, Culture, Values and Preferences |
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00:00:00 |
Assessment |
|
Level3 Diploma in Health Care Support Rqfv10u-32-33 |
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00:00:00 |
Unit 06 : Promote Health, Safety and Wellbeing in Care Settings |
Support Materials |
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COSHH |
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00:00:00 |
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Fire Safety |
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00:00:00 |
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Health and Safety Responsibilities |
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00:00:00 |
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Infection Prevention and Control Detailed |
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00:00:00 |
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Riddor |
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00:00:00 |
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Stress Management |
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00:00:00 |
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The Provision and Use of Work Equipment Regulations 1998 |
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00:00:00 |
Downloadable Resources |
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COSHH |
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00:00:00 |
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Fire Safety |
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00:00:00 |
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Health and Safety Responsibilities |
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00:00:00 |
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Infection prevention and Control |
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00:00:00 |
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Infection Prevention and Control- Detailed |
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00:00:00 |
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Manual Handling- Controlling and Reducing the Risks |
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00:00:00 |
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Manual Handling- Legislation and Guidance |
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00:00:00 |
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Riddor |
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00:00:00 |
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Stress Management |
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00:00:00 |
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The Provision and Use of Work Equipment Regulations 1998 |
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00:00:00 |
Assessment |
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Unit Info and Assessment Criteria |
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00:00:00 |
Unit 07 : Responsibilities of a Care Worker |
Support Materials |
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Access Full and Up-to-date Details of Agreed Ways of Working |
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00:00:00 |
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Agreed Scope and Ways of Working |
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00:00:00 |
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Describe Working Relationships in Care Settings |
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00:00:00 |
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Personal and Working Relationships |
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00:00:00 |
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Recognising Responsibilities |
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00:00:00 |
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Working in Partnership in Health and Social Care Setting |
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00:00:00 |
Downloadable Resources |
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Access full and up-to-date details of agreed ways of working |
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00:00:00 |
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Agreed Scope and Ways of Working |
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00:00:00 |
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Describe Working Relationships in Care Settings |
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00:00:00 |
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Personal and Working Relationships |
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00:00:00 |
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Recognising Responsibilities |
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00:00:00 |
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Working in Partnership in Health and Social Care Setting |
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00:00:00 |
Assessment |
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Unit Info and Assessment Criteria |
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00:00:00 |
Unit 08 : Duty of Care in Care Settings |
Support Materials |
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Managing Conflicts and Dilemmas |
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00:00:00 |
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Duty of Care |
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00:00:00 |
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Understanding Duty of Care |
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00:00:00 |
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Responding to complaints |
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00:00:00 |
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Dilemmas That May Arise About Duty of Care |
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00:00:00 |
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Conflicts and Dilemmas |
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00:00:00 |
Downloadable Resources |
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Managing Conflicts and Dilemmas |
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00:00:00 |
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Duty of Care |
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00:00:00 |
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Understanding duty of care |
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00:00:00 |
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Responding to complaints |
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00:00:00 |
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A Guide to Effective Complaints Resolution |
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00:00:00 |
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Dilemmas that may arise about duty of care |
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00:00:00 |
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Conflicts and Dilemmas |
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00:00:00 |
Assessment |
|
Level 3 Diploma in Healthcare Support (RQF) V10U-39 |
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00:00:00 |
Unit 09: Safeguarding and Protection in Care Settings |
Support Materials |
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Actions and Support |
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00:00:00 |
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Reduce the abuse |
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00:00:00 |
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Safeguarding |
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00:00:00 |
Downloadable Resources |
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Actions and Support |
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00:00:00 |
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Reduce the abuse |
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00:00:00 |
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Safeguarding |
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00:00:00 |
Assessment |
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Unit Info and Assessment Criteria |
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00:00:00 |
Unit 10 : The Principles of Infection Prevention and Control |
Support Materials |
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Laws, Regulations, and Infection Prevention |
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00:00:00 |
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Legislation and Policies |
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00:00:00 |
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Personal Protective Equipment (PPE) |
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00:00:00 |
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Risk Assesment and Management |
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00:00:00 |
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Roles and Responsibilities |
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00:00:00 |
Downloadable Resources |
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Laws, Regulations, and Infection Prevention |
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00:00:00 |
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Legislation and Policies |
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00:00:00 |
|
Personal Protective Equipment (PPE) |
|
00:00:00 |
|
Risk Assesment and Management |
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00:00:00 |
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Roles and Responsibilities |
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00:00:00 |
Assessment |
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Unit Info and Assessment Criteria |
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00:00:00 |
Unit 11 : Cleaning, Decontamination and Waste Management |
Support Materials |
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Cleaning Decontamination Waste |
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00:00:00 |
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Cleaning Environment |
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00:00:00 |
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Decontamination and Disinfection |
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00:00:00 |
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Hygiene |
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00:00:00 |
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Principles for Environmental Cleaning and Disinfection |
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00:00:00 |
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Sterilisation Techniques |
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00:00:00 |
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Waste Management |
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00:00:00 |
Downloadable Resources |
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Cleaning Decontamination Waste |
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00:00:00 |
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Cleaning Environment |
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00:00:00 |
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Decontamination and Disinfection |
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00:00:00 |
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Hygiene |
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00:00:00 |
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Principles for Environmental Cleaning and Disinfection |
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00:00:00 |
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Sterilisation Techniques |
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00:00:00 |
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Waste Management |
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00:00:00 |
Assessment |
|
Unit Info and Assessment Criteria |
|
00:00:00 |
Unit 12 : Understand Mental Well-being and Mental Health Promotion |
Support Materials |
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Different views on the nature of mental well being and mental health |
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00:00:00 |
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Factors Affecting Mental Health |
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00:00:00 |
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Principles for Environmental Cleaning and Disinfection |
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00:00:00 |
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Promoting Mental Well Being and Mental Health |
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00:00:00 |
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Risk and Protective Factors |
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00:00:00 |
Downloadable Resources |
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Different Views on the Nature of Mental Well-being and Mental Health |
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00:00:00 |
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Factors Affecting Mental Health |
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00:00:00 |
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Mental Health Awareness |
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00:00:00 |
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Promoting Mental Well-being and Mental Health |
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00:00:00 |
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Risk and Protective Factors |
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00:00:00 |
Assessment |
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Unit Info and Assessment Criteria |
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00:00:00 |
Unit 13 : Causes and Spread of Infection |
Support Materials |
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Causes and Spread of Infection |
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00:00:00 |
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Colonisation vs. Infection |
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00:00:00 |
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Conditions for Micro Organism Growth |
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00:00:00 |
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Infection |
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00:00:00 |
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Key Factors for Infection Occurence |
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00:00:00 |
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Localised vs Systemic Infections |
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00:00:00 |
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Microbiology |
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00:00:00 |
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Microorganisms and Microbiology |
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00:00:00 |
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Spread of Infection |
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00:00:00 |
Downloadable Resources |
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Causes and Spread of Infection |
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00:00:00 |
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Colonisation vs. Infection |
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00:00:00 |
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Conditions for Micro Organism Growth |
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00:00:00 |
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Diseases and Infections |
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00:00:00 |
|
Infection |
|
00:00:00 |
|
Diseases and Infections |
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00:00:00 |
|
Key Factors for Infection Occurence |
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00:00:00 |
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Localised vs Systemic Infections |
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00:00:00 |
|
Microbiology |
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00:00:00 |
|
Microorganisms and Microbiology |
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00:00:00 |
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Spread of Infection |
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00:00:00 |
Assessment |
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Unit Info and Assessment Criteria |
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00:00:00 |
Unit 14 : Understand Mental Health Problems |
Support Materials |
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Effects of Mental Ill Health and Impact on Familial, Social or Work Network |
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00:00:00 |
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Medication and Therapy in the Treatment of Mental Illness |
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00:00:00 |
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Mood Disorders |
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00:00:00 |
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Personality Disorders |
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00:00:00 |
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Psychiatric Disorders |
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00:00:00 |
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Schizophrenia |
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00:00:00 |
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Sleeping And Eating Disorders |
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00:00:00 |
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Stress And Anxiety Disorders |
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00:00:00 |
|
Types of Mental ill Health |
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00:00:00 |
Downloadable Resources |
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Impact of mental ill health on individuals and others in their social network |
|
00:00:00 |
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Medication and Therapy in the Treatment of Mental Illness |
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00:00:00 |
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Mood Disorders |
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00:00:00 |
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Personality Disorders |
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00:00:00 |
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Schizophrenia |
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00:00:00 |
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Sleeping And Eating Disorders |
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00:00:00 |
|
Stress And Anxiety Disorders |
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00:00:00 |
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Types of mental ill health |
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00:00:00 |
Assessment |
|
Unit Info and Assessment Criteria |
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00:00:00 |
Unit 15 : Study Skills for Senior Healthcare Support Workers |
Support Materials |
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Creating a Plan for an Extended Piece of Work |
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00:00:00 |
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Investigatory Techniques |
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00:00:00 |
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Monitor and Review |
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00:00:00 |
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Present Your Work |
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00:00:00 |
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Reviewing a Work |
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00:00:00 |
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Study Skills |
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00:00:00 |
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The Benefits of Applying Study Skills |
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00:00:00 |
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Understanding Project Monitoring and Control |
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00:00:00 |
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Use of Evaluation Methodology |
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00:00:00 |
Downloadable Resources |
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A Simple Guide to Critiquing |
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00:00:00 |
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Creating a Plan for an Extended Piece of Work |
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00:00:00 |
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Investigatory Techniques |
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00:00:00 |
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Monitor and Review |
|
00:00:00 |
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Present Your Work |
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00:00:00 |
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Reviewing a Work |
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00:00:00 |
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Study Skills |
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00:00:00 |
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The Benefits of Applying Study Skills |
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00:00:00 |
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Understanding Project Monitoring and Control |
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00:00:00 |
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Use of Evaluation Methodology |
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00:00:00 |
Assessment |
|
Unit Info and Assessment Criteria |
|
00:00:00 |
Unit MH7 : Effective Communication and Building Relationships in Mental Health Work |
Support Materials |
|
Additional Support for a Mental Health Carer |
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00:00:00 |
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Barriers for Health Workers |
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00:00:00 |
|
Communication Is a Key Ingredient in Mental Health Recovery |
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00:00:00 |
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Communication Skills and Building Relationships |
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00:00:00 |
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Mental Health and Social Isolation |
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00:00:00 |
|
Support Individuals in Their Relationships |
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00:00:00 |
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Supporting a Friend or Family Member with a Mental Illness |
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00:00:00 |
|
Theories of Communication |
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00:00:00 |
|
Understand Relationships |
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00:00:00 |
Downloadable Resources |
|
Barriers for Health Workers |
|
00:00:00 |
|
Communication Is a Key Ingredient in Mental Health Recovery |
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00:00:00 |
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Communication Skills and Building Relationships |
|
00:00:00 |
|
Mental Health and Social Isolation |
|
00:00:00 |
|
Support Individuals in Their Relationships |
|
00:00:00 |
|
Supporting a Friend or Family Member with a Mental Illness |
|
00:00:00 |
|
Theories of Communication |
|
00:00:00 |
|
Understand Relationships |
|
00:00:00 |
Assessment |
|
Unit Info and Assessment Criteria |
|
00:00:00 |
Unit CYP4 : Understand Child and Young Person Development |
Support Materials |
|
Additional Support for a Mental Health Carer |
|
00:00:00 |
|
Aspects of development from birth- 19 years |
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00:00:00 |
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Development Pattern for Children |
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00:00:00 |
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Disability |
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00:00:00 |
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External factor |
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00:00:00 |
|
Identification of speech, language and communication |
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00:00:00 |
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Monitoring children and young people’s development |
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00:00:00 |
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Multi agency team works |
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00:00:00 |
|
Personal factor |
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00:00:00 |
|
Sequence Childhood Development |
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00:00:00 |
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Sequence of development and the rate of development |
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00:00:00 |
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Speech Language, Delays and Disorders |
|
00:00:00 |
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Supporting speech development |
|
00:00:00 |
|
Supporting the development of speech, language and communication |
|
00:00:00 |
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The effect of relationships during periods of transition |
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00:00:00 |
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The Reasons |
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00:00:00 |
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Theories and Development |
|
00:00:00 |
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Transition |
|
00:00:00 |
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Types of Intervention |
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00:00:00 |
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Types of transitions |
|
00:00:00 |
Downloadable Resources |
|
Aspects of Development From Birth- 19 Years |
|
00:00:00 |
|
Development Pattern for Children |
|
00:00:00 |
|
Disability |
|
00:00:00 |
|
External factor |
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00:00:00 |
|
Identification of Speech, Language and Communication |
|
00:00:00 |
|
Monitoring Children and Young People’s Development |
|
00:00:00 |
|
Multi Agency Team Works |
|
00:00:00 |
|
Personal Factor |
|
00:00:00 |
|
Sequence Childhood Development |
|
00:00:00 |
|
Sequence of Development and the Rate of Development |
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00:00:00 |
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Speech-Language, Delays and Disorders |
|
00:00:00 |
|
Supporting Speech Development |
|
00:00:00 |
|
Supporting the Development of Speech, Language and Communication |
|
00:00:00 |
|
The Effect of Relationships During Periods of Transition |
|
00:00:00 |
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The Reasons |
|
00:00:00 |
|
Theories and Development |
|
00:00:00 |
|
Theories of Development and Framework to Support Development |
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00:00:00 |
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Transition |
|
00:00:00 |
|
Types of Intervention |
|
00:00:00 |
|
Types of Transitions |
|
00:00:00 |
Assessment |
|
Unit Info and Assessment Criteria |
|
00:00:00 |
Unit AN 29 : Administer Medication to Individuals and Monitor the Effects |
Support Materials |
|
Administration of Medicines |
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00:00:00 |
|
Infection Control |
|
00:00:00 |
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Monitoring of Medication |
|
00:00:00 |
|
Policies, Procedures, and Legislation |
|
00:00:00 |
|
Prepare for the Administration |
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00:00:00 |
|
Side Effects of Medicine |
|
00:00:00 |
|
Storage, Distribution and Disposal |
|
00:00:00 |
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Techniques for the Administration |
|
00:00:00 |
Downloadable Resources |
|
Administration of Medicines |
|
00:00:00 |
|
Infection Control |
|
00:00:00 |
|
Monitoring of Medication |
|
00:00:00 |
|
Policies, Procedures, and Legislation |
|
00:00:00 |
|
Prepare for the Administration |
|
00:00:00 |
|
Side Effects of Medicine |
|
00:00:00 |
|
Storage, Distribution and Disposal |
|
00:00:00 |
|
Techniques for the Administration |
|
00:00:00 |
Additional Materials |
|
Adverse Reaction of Drugs |
|
00:00:00 |
|
Delayed or Early Medication Doses |
|
00:00:00 |
|
Manage Common Drug Side Effects |
|
00:00:00 |
|
Monitor the Condition of Individuals |
|
00:00:00 |
|
Overview |
|
00:00:00 |
|
Rights Of Medication Administration |
|
00:00:00 |
|
Storage, Distribution and Disposal Rules |
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00:00:00 |
Assessment |
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Unit Info and Assessment Criteria |
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00:00:00 |
Submit Your Assignments - Level 3 Diploma in Healthcare Support (RQF) |
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Submit Your Assignments – Level 3 Diploma in Healthcare Support (RQF) |
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00:00:00 |
End of Course Questionnaire |
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End of Course Questionnaire |
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00:00:00 |