Using Email

Using Email

Learning Outcome


Acquire a practical learning experience with a thriving commercial form of communication that is quick, affordable, simple to use, and consistent with the help of our Using Email unit.

Ofqual regulates the Using Email unit, allowing you to receive high-quality education online. This unit is intended for children ages 6 to 16. This course aims to provide students with the knowledge and expertise they need to use email tools and software effectively. This unit has a total credit value of 3 and a Guided Learning Hour value of 20. It can be taken alongside any of our diploma credentials. 

This Using Email unit is intended to educate students on how to use email software tools and methods to write and send emails and how to handle incoming emails. 

Enrol in our Using Email unit right now to ensure that you can use the programme promptly!

Will I receive a certificate of completion?

Upon successful completion, you will qualify for a CPD-accredited certificate, which is available in the form of a PDF Certificate for £9 and a Hard Copy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and a certificate attesting to your knowledge.

The Using Email is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.


To learn about what each qualification means, please check out this file.

To learn about the differences between Award, Diploma and Certificate, please read this file.

After enrolling, you will receive your log in details for our learning platform. Here you will find the resources, guidance, assignments and tips you need to succeed with your studies. You will get dedicated support from a student mentor who will provide you with the tips and guidance throughout the course. The mentor will guide you in understanding the guidance, learning outcomes and assessment criteria for the course and will also suggest additional study materials so that you can study the topics thoroughly. You will have a clear understanding of the requirements of each unit for getting qualified. You can contact with the mentor through email any time. After submitting all the assignments, you will get detailed feedback from our qualified assessor, if needed. It will help you prepare in the best possible way and find out any flaws that can prevent you getting qualified.

Yes, all the costs are included in the price. However, you may have to pay some extra for certain condition and qualification.

Yes. As well as being accredited by an industry leading Institute, your course is also regulated and approved by Ofqual, the governing body for Qualifications in the UK. This means you can study any of our courses safe in the knowledge that upon completion of your studies you will receive a certificate of your educational achievement which will be recognised globally.

To learn about the difference between CPD course and Regulated Qualification, please read this file.

UCAS points (also known as UCAS Tariff points) are a way of measuring the relative value of all post-16 qualifications in the UK.

Course Curriculum

Induction Form
Induction Form 00:05:00
Registration Entry Form
Registration Entry Form 00:05:00
Using Email
1. Select and Use Software Tools to Compose and Format Email Messages, including Attachments 00:00:00
2. The Message Size and How It Can be Reduced 00:00:00
3. Send Email Messages to Individuals and Groups 00:00:00
4. Stay Safe and Respect Others When Using Email 00:00:00
5. Use an Address Book to Organise Contact Information 00:00:00
6. Follow Guidelines and Procedures for Using Email 00:00:00
7. Read and Respond to Email Messages Appropriately 00:00:00
8. Use Email Software Tools and Techniques to Automate Responses 00:00:00
9. Archive Email Messages 00:00:00
10. Organise, Store and Archive Email Messages Effectively 00:00:00
End of Course Questionnaire
End of Course Questionnaire 00:00:00
Order Your Certificate
Order Your Certificate Now 00:00:00

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