Negotiation Skills

Negotiation Skills

372 STUDENTS ENROLLED

    Overview

    There will be times in our personal and professional life where we will need to negotiate, and if we don’t have the right skills, we may end up not getting the outcomes we desire. In the Negotiation Skills course, you will learn the art of effective negotiation. It will teach you how to communicate effectively in a negotiation and master negotiation to create better deals. 

    Through the guidance of an expert, you will learn how to approach negotiations in a way that will maintain and build your relationships, whether you’re negotiating a contract or buying a new home. It will introduce the key principles of negotiation to help you structure negotiations so that you get the desired outcome you want. 

    This course is ideal for sales professionals and those in client-facing roles, as well as anyone looking to learn the secrets to successful negotiation from the experts. Enrol today and learn valuable transferable skills for your personal and professional development.

    Course design

    The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

    You are taught through a combination of

    • Video lessons
    • Online study materials

    Will I receive a certificate of completion?

    Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.

    Why study this course

    It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.

    The Negotiation Skills is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.

    Course Curriculum

    Introduction and The Principles of Collaborative Negotiation
    Welcome and Course Overview 00:06:00
    Why Good Negotiation Practice Leads to Better Relationships 01:03:00
    Shameless Book Plug 00:01:00
    Millie’s Cookie Story 00:07:00
    Exercise 1: Intentions / Objectives for This Programme 00:01:00
    Giving Structure to Your Negotiation Strategy
    Negotiation is not 00:02:00
    Distinguishing Negotiation from -Haggling 00:07:00
    The 7 Steps to Negotiation Success 00:06:00
    Exercise 2: Giving Structure to your Negotiations 00:01:00
    Step One – Preparing Yourself for Collaborative Negotiation
    Preparing Yourself and Your WIN Outcomes 00:06:00
    Exercise 3: Securing Commitment to Negotiate 00:01:00
    The 4 P’s 00:01:00
    The Importance of Personality 00:02:00
    We, Then Me 00:02:00
    Exercise 4: The 4 P’s 00:01:00
    Step Two – Preparation - Understanding the Power of Variables
    Introduction to Variables 00:04:00
    Video Examples of Excellent Creativity in Variables 00:03:00
    Exercise 5: Understanding the Power of Variables 00:01:00
    Using the WIN Matrix 00:03:00
    Exercise 6: Write Your Win Matrix 00:02:00
    Step Three – Understanding Your Partner's Point of View
    Introduction 00:01:00
    Example Story- Maps of the World – Dyl’s Den 00:03:00
    Exercise 7: Stepping Into Your Partner’s Shoes 00:01:00
    Step Four – Discussing
    Introduction- Stating Intentions 00:04:00
    Co-Active Listening- Are You Really Listening 00:02:00
    The Power of Pause 00:01:00
    Exercise 8: Using Open Questions 00:01:00
    Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00
    Exercise 10: Socratic Questioning 00:04:00
    Exercise 11: Creating a Discussion Agreement Statement 00:01:00
    Step Five – Proposing
    Introduction to the Propose Stage 00:05:00
    Exercise 12: Putting Your Proposal into Writing 00:01:00
    Step Six – Bargaining
    Introduction 00:02:00
    Exercise 13: Creating a Bargaining Agreement Statement 00:02:00
    The Power of Silence 00:04:00
    Exercise 14: Developing Your Time-Out Strategy 00:01:00
    Step Seven – Agreeing
    Introduction to Bargaining 00:04:00
    The Written Columbo 00:02:00
    Exercise 15: Drafting an “Agreement In Principle” 00:01:00
    Getting Yourself Out of the Way - The Human Operating System
    Introduction – The Missing Link 00:04:00
    Exercise 16: Noticing Your Thinking 00:02:00
    What Does this Mean in Your Negotiations? 00:03:00
    Understanding Personality
    Why Personality? 00:05:00
    Introducing the 4 Colours 00:04:00
    Introducing the 8 Aspects 00:04:00
    Inspiration v Discipline Driven 00:04:00
    Exercise 17: Teddy Bear 00:01:00
    Big Picture vs Down to Earth 00:03:00
    Exercise 18: Football Club Trip 00:01:00
    People Focused vs Outcome Focused 00:02:00
    Splash App 00:02:00
    Exercise 19: Completing Your Own Assessment 00:01:00
    Negotiation with Different ‘Personality Types’ 00:04:00
    Using the Seven Steps at Home
    Introduction 00:04:00
    Avoiding Common Gambits Some Negotiators Use
    Nibbling – The Columbo 00:02:00
    The Flinch 00:02:00
    The Red Herring 00:01:00
    Higher Authority 00:02:00
    The Reluctant Buyer – Seller 00:01:00
    The Best of a Bad Choice 00:01:00
    Conclusion – Can You Really Get More by Giving More?
    Conclusion & Thank You 00:02:00
    Bonus Lecture 00:01:00
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