Operations Management: Process Mapping & Supply Chain course introduces essential strategies to improve workflow efficiency, analyse business processes, optimise supply chain coordination, and support organisations in managing operations effectively for better productivity and performance.
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1 Year Access 
Intermediate
30 Students 
2 hours, 5 minutes 
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Operations Management: Process Mapping & Supply Chain is a comprehensive course designed to master operations management, process mapping, and supply chain principles. Learn workflow optimization, logistics, efficiency, lean operations, and business processes to improve performance, reduce waste, and enhance organizational productivity.
Explore advanced process mapping techniques and supply chain strategies covering procurement, inventory control, and workflow optimization. This course strengthens understanding of logistics, efficiency, and lean operations while improving business processes through quality management, communication systems, and process re-engineering for operational excellence.
Gain expertise in lean operations, Just-in-Time (JIT), Kaizen, and continuous improvement within operations management and supply chain systems. The curriculum emphasizes inventory control, procurement, logistics, and supply chain networks, supported by technology-driven process mapping and real-world workflow optimization for efficiency and productivity.
After completing the Operations Management: Process Mapping & Supply Chain course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
The Operations Management: Process Mapping & Supply Chain course develops the ability to analyse, design, and improve business processes for greater efficiency. It focuses on workflow mapping, identifying bottlenecks, and optimising operational systems within organisations.
This course also builds understanding of supply chain coordination, logistics, and performance improvement strategies. It prepares learners for roles in operations, logistics, and business management by enhancing analytical thinking, planning skills, and the ability to streamline end-to-end processes.
The Operations Management: Process Mapping & Supply Chain course has a total study time of 2 hours and 5 minutes. Learners can move through the content at their own pace, making it suitable for flexible study sessions that fit around individual schedules and learning needs.
The operations management: process mapping and supply chain course online requirements are simple and flexible. Learners should have a basic understanding of business operations and an interest in efficiency and logistics. The course is fully online and accessible from any internet-enabled device, allowing study at a convenient self-paced schedule.
It teaches how businesses design processes and manage supply chains efficiently.
It is a visual method used to show how work flows through different steps in a process.
It helps identify inefficiencies, reduce errors, and improve workflow clarity.
It is the coordination of production, storage, and delivery of goods and services.
Process analysis, supply chain planning, communication flow, and operational improvement.
| Section 01: Process Management, Process Mapping and Design | |||
| Introduction to Process Management | 00:03:00 | ||
| Processes | 00:02:00 | ||
| Procedures | 00:04:00 | ||
| Process Mapping and Design | 00:05:00 | ||
| Where Can Process Mapping Be Used? | 00:06:00 | ||
| Types of Processes | 00:03:00 | ||
| Section 02: Procedural Outline/Quality, Communication Management & Process Re-Engineering | |||
| Procedural Outline and Quality and Standard Operating Procedures | 00:02:00 | ||
| Communication and Information Management | 00:02:00 | ||
| The Cascade | 00:04:00 | ||
| The “Suck-Up” Model of Communication | 00:03:00 | ||
| Process Re-Engineering | 00:04:00 | ||
| Section 03: Quality and Productivity Management | |||
| Quality and Productivity Management | 00:04:00 | ||
| Cost of Quality | 00:04:00 | ||
| Origins of TQM | 00:04:00 | ||
| The Plan-Do-Study-Act Cycle | 00:02:00 | ||
| Benchmarking, Employee Empowerment and Team Approach | 00:02:00 | ||
| Use of Quality Tools | 00:04:00 | ||
| Product Design | 00:05:00 | ||
| ISO International Standards | 00:04:00 | ||
| Six Sigma | 00:04:00 | ||
| Section 04: Supply Chain Management | |||
| Introduction to Supply Chain Management | 00:03:00 | ||
| Challenge to Supply Chain Management – Bullwhip Effect | 00:02:00 | ||
| Lean Operations Systems | 00:04:00 | ||
| Lean for Production and Services | 00:04:00 | ||
| Services and Delivery in Supply Chain | 00:03:00 | ||
| Supplier Performance Matrix | 00:02:00 | ||
| Demand and Volume Projections | 00:02:00 | ||
| Section 05: Supply Chain Management, Continuous Improvement & Technology | |||
| Inventory & Cycle Optimization -Just in Time (JIT) vs Just in Case | 00:05:00 | ||
| Top Five Techniques to Achieve Inventory Optimization | 00:03:00 | ||
| The Philosophy of JIT | 00:04:00 | ||
| Kanban Production | 00:05:00 | ||
| JIT and Lean Systems within OM | 00:06:00 | ||
| Supply Chain Networks | 00:04:00 | ||
| Continuous Improvement | 00:03:00 | ||
| Getting Started With Kaizen | 00:03:00 | ||
| Technology in Process and Supply Chain Management | 00:01:00 | ||
| Order Your Certificate | |||
| Order Your Certificate Now | 00:00:00 | ||
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