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1 Year Access 
Intermediate
0 Students 
54 minutes 
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Performance Management in the Workplace is a comprehensive course designed to build strong expertise in Performance Management, Employee Evaluation, KPI Tracking, and Appraisal System implementation. It helps learners master Goal Setting, Feedback Process design, and Productivity Measurement techniques. The program also strengthens Staff Development and modern Talent Management strategies for improving organizational effectiveness and workplace performance.
The curriculum of Performance Management in the Workplace explores structured approaches to Performance Reviews, Employee Evaluation, and KPI Tracking through four key modules. Learners study Appraisal System design, Goal Setting techniques, and Feedback Process improvement while strengthening Productivity Measurement methods. It also emphasizes Staff Development and strategic Talent Management in organizations.
This course prepares professionals to apply Performance Management frameworks in real workplace settings, ensuring continuous improvement through Performance Reviews and effective Feedback Process implementation. Participants gain expertise in Employee Evaluation, KPI Tracking, and Appraisal System optimization. Ultimately, it strengthens Goal Setting capabilities, enhances Productivity Measurement, and supports long-term Staff Development and Talent Management success.
After completing the Performance Management in the workplace course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Performance Management in the Workplace is essential for organizations that want to improve employee productivity, accountability, and overall business results. This course helps learners understand how employee performance is planned, monitored, and evaluated effectively.
Studying this course develops skills in goal setting, performance appraisal, and feedback delivery. It prepares professionals to set clear expectations, track employee progress, and implement performance improvement strategies that support both individual growth and organizational success.
The Performance Management in the Workplace course has a total study time of 54 minutes. Learners can progress through the material at a flexible pace, allowing them to complete the programme conveniently while developing practical skills in employee performance tracking, appraisal systems, and workplace productivity management.
Requirements for the Performance Management in the Workplace course are simple and suitable for HR beginners and professionals. Learners should have basic understanding of workplace processes, communication skills, and an interest in employee development. A computer or mobile device with stable internet access is required to access materials, complete exercises, and apply performance management techniques effectively.
It focuses on managing customer relationships using strategies and CRM systems to improve customer satisfaction, retention, sales tracking, and communication across the customer lifecycle.
No, beginners can join, although basic knowledge of sales, marketing, or customer service is helpful.
It is usually delivered online through self-paced modules, CRM software demonstrations, and customer management case studies.
Yes, most courses include CRM usage tasks, customer journey exercises, and scenario-based assessments.
You will receive a certificate of completion in CRM: Customer Relationship Management.
You can work in sales support, CRM administration, customer service, marketing operations, business development, or customer experience roles.
| Module 1: Foundations of Performance Management | |||
| Foundations of Performance Management | 00:14:00 | ||
| Module 2: Performance Appraisal and Evaluation | |||
| Performance Appraisal and Evaluation | 00:13:00 | ||
| Module 3: Compensation and Rewards | |||
| Compensation and Rewards | 00:14:00 | ||
| Module 4: Enhancing Performance | |||
| Enhancing Performance | 00:13:00 | ||
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