Root Cause Analysis is a structured problem-solving method used to identify underlying causes of incidents or failures, enabling organisations to prevent recurrence, improve processes, strengthen decision-making, and enhance overall operational performance.
| Introduction | |||
| Introduction | 00:04:00 | ||
| The Fundamentals of RCA | |||
| The fundamentals of RCA | 00:08:00 | ||
| The Process of RCA7 | |||
| The Process | 00:02:00 | ||
| Step 1: Define the problem | 00:03:00 | ||
| Step 2: Collect data | 00:02:00 | ||
| Step 3: Identify possible causes | 00:02:00 | ||
| Step 4: Identify root causes | 00:01:00 | ||
| Step 5: Identify and implement solutions | 00:02:00 | ||
| Step 6: Monitor controls | 00:02:00 | ||
| Tools to Conduct an RCA7 | |||
| Tools to Conduct an RCA | 00:01:00 | ||
| Pareto chart | 00:04:00 | ||
| 5 whys | 00:06:00 | ||
| Fishbone Diagram | 00:04:00 | ||
| Drill down | 00:04:00 | ||
| FMEA | 00:09:00 | ||
| Issue / error Log | 00:05:00 | ||
| Other Points to Consider | |||
| Other points to consider | 00:14:00 | ||
| Close Out | |||
| Close out | 00:04:00 | ||
| Assignment | |||
| Assignment – Root Cause Analysis | 1 day, 15 hours | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||