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1 Year Access 
Intermediate
11 Students 
59 minutes 
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Relationship Management and Business Development Level 2 is a comprehensive course designed to strengthen professional skills in client relationship, business development, and account management. It focuses on customer retention, lead generation, and sales strategy while building networking skills essential for revenue growth and long-term market expansion in competitive business environments today.
Module 1 to Module 3 of the Relationship Management and Business Development Level 2 curriculum focuses on fundamentals of relationship management, strategic business development, and client-centric problem solving. Learners enhance stakeholder engagement, account management, and sales strategy skills while improving customer retention and identifying opportunities for sustainable revenue growth across dynamic global business environments and industries.
Modules 4 and 5 emphasize leveraging data and technology alongside personal branding and professional development. The course equips learners with networking skills, stakeholder engagement, and lead generation capabilities to drive business development, enhance client relationship management, and support long-term market expansion and revenue growth in competitive industries for sustainable growth and strategic success globally.
After completing the Relationship Management and Business Development Level 2 course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Relationship Management and Business Development Level 2 is essential for professionals aiming to deepen their ability to build long-term client relationships and drive sustainable business growth in competitive markets. This course enhances understanding of advanced customer engagement and strategic development practices.
Studying this course develops higher-level skills in relationship building, strategic planning, and business expansion techniques. It prepares individuals to manage key accounts effectively, identify growth opportunities, and contribute to stronger commercial performance and long-term organizational success.
The Relationship Management and Business Development Level 2 course has a total study time of 59 minutes. Learners can progress through the material at a flexible pace, allowing them to complete the programme conveniently while strengthening practical skills in client relationship building, business development strategies, and effective stakeholder management.
The Relationship Management and Business Development Level 2 course requirements are simple and suitable for beginners and early-career professionals. Learners should have basic communication skills, business awareness, and an interest in client relationship building, sales growth, and business development strategies. The course is fully online, allowing flexible access from any device so participants can study at their own pace and convenience.
It focuses on building client relationships, identifying business opportunities, sales fundamentals, and supporting business growth activities.
No, beginners can join as it is designed for entry-level learners in sales and business development.
It is usually delivered online through self-paced modules, live virtual training, or blended learning formats.
Yes, most courses include quizzes, case studies, and practical business development exercises.
You will receive a Level 2 certificate in Relationship Management and Business Development.
You can work in entry-level roles such as Sales Assistant, Business Development Assistant, Customer Relationship Support, or Junior Account Support.
| Module 1 Fundamentals of Relationship Management | |||
| Fundamentals of Relationship Management | 00:12:00 | ||
| Module 2 Strategic Business Development | |||
| Strategic Business Development | 00:12:00 | ||
| Module 3 Client-Centric Problem Solving | |||
| Client-Centric Problem Solving | 00:11:00 | ||
| Module 4 Leveraging Data and Technology | |||
| Leveraging Data and Technology | 00:12:00 | ||
| Module 5 Personal Branding and Professional Development | |||
| Personal Branding and Professional Development | 00:12:00 | ||
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