Retail Assistant develops customer service, sales support, stock handling, and point-of-sale confidence for modern retail environments. Build communication, teamwork, and problem-solving abilities that enhance employability, workplace efficiency, and professional growth.
| Retail Assistant | |||
| Module 01: Introduction to Retail Management | 00:22:00 | ||
| Module 02: Retail Strategy | 00:13:00 | ||
| Module 03: The Sales Process and Dealing with Customers at the Checkout | 00:10:00 | ||
| Module 04: Importance of Consumer Behaviour | 00:12:00 | ||
| Module 05: The Importance of Communicating with Customers | 00:18:00 | ||
| Module 06: Retail Psychology | 00:13:00 | ||
| Module 07: Consumer Rights Act | 00:15:00 | ||
| Mock Exam | |||
| Mock Exam – Retail Assistant | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Retail Assistant | 00:20:00 | ||
| Assessment | |||
| Assignment – Retail Assistant | 4 days, 12 hours | ||
| Recommended Materials | |||
| Workbook – Retail Assistant | 6 days, 16 hours | ||