Retail Assistant | |||
Module 01: Introduction to Retail Management | 00:22:00 | ||
Module 02: Retail Strategy | 00:13:00 | ||
Module 03: The Sales Process and Dealing with Customers at the Checkout | 00:10:00 | ||
Module 04: Importance of Consumer Behaviour | 00:12:00 | ||
Module 05: The Importance of Communicating with Customers | 00:18:00 | ||
Module 06: Retail Psychology | 00:13:00 | ||
Module 07: Consumer Rights Act | 00:15:00 | ||
Mock Exam | |||
Mock Exam – Retail Assistant | 00:20:00 | ||
Final Exam | |||
Final Exam – Retail Assistant | 00:20:00 | ||
Assessment | |||
Assignment – Retail Assistant | 4 days, 12 hours | ||
Recommended Materials | |||
Workbook – Retail Assistant | 6 days, 16 hours |
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