Retail Managers oversee everything that makes a store work, from behind the scenes functions to the sales floor. They also understand client profiles and empathise with their needs to adjust product supply and are able to anticipate demand to boost profits.
The Retail Management Diploma course teaches you everything you need to know to become an efficient retail manager. Through this course, you’ll explore the roles and responsibilities of a retail manager, including supervising distribution, selling products directly to consumers and operating everyday operations within a retail store or department.
You’ll also learn to promote merchandise, organise employees, handle customer service and supervise records and accounts. This excellent course is suitable for anyone considering a management position in the retail sector.
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
How is the course assessed?
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The Retail Management Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
|Retail Management Diploma - Updated Version|
|Module 01: Introduction to Retail Management||00:22:00|
|Module 02: Retail Strategy||00:13:00|
|Module 03: Retail Buying and Merchandising||00:17:00|
|Module 04: Retail Pricing||00:32:00|
|Module 05: Supply Chain Management in Retailing||00:12:00|
|Module 06: The Sales Process and Dealing with Customers at the Checkout||00:10:00|
|Module 07: Importance of Consumer Behaviour||00:12:00|
|Module 08: Taking Trends and Targeting Customers Effectively||00:11:00|
|Module 09: The Importance of Communicating with Customers||00:18:00|
|Module 10: Choosing a Retail Location||00:14:00|
|Module 11: Retail Psychology||00:13:00|
|Module 12: Negotiate the Right Deal with Suppliers||00:12:00|
|Module 13: Develop Store Security Procedures||00:16:00|
|Module 14: Management Skills for Leading Your Team||00:17:00|
|Module 15: Selling in Multiple Channels||00:21:00|
|Module 16: Retail Brand Management||00:16:00|
|Module 17: Health & Safety for Retail Stores||00:21:00|
|Module 18: Consumer Rights Act||00:15:00|
|Mock Exam – Retail Management Diploma||00:20:00|
|Final Exam – Retail Management Diploma||00:20:00|
|Retail Management Diploma - Old Version|
|Introduction to Retail Management||00:30:00|
|Handling Merchandise in Retail Management||00:30:00|
|Structure of Your Business||01:00:00|
|The Sales Process and Checkout||00:30:00|
|POS (Point of Sale) Retail System||00:15:00|
|Importance of Consumer Behaviour||00:30:00|
|Importance of Communication in Retail Industry||00:15:00|
|Effective Inventory Management||01:00:00|
|Choosing a Retail Store Location||00:30:00|
|Manage Your Suppliers||00:30:00|
|Negotiate The Right Deal With Suppliers||00:30:00|
|Develop Store Security Procedures||00:15:00|
|Management Skills For Leading Your Team||00:15:00|
|Role of Coupons in Retail Marketing||00:15:00|
|Retail Brand Management||00:15:00|
|Health And Safety Obligations For Retailers||00:15:00|
|Consumer Rights Act||00:30:00|
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